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Senior Technical Project Manager

at Wunderman Thompson Seattle
Seattle, Washington, United States

Who we are:

Wunderman Thompson is a creative, data and technology agency. We are built to inspire growth for our clients with breakthrough creativity that helps our clients succeed. We are in a unique position to deliver growth based on three fundamental principles: we see the world differently and reject conventional thinking; we have an unbounded definition of creativity that can rethink business, culture, and brand experiences; we act decisively and accountably, owning delivery end-to-end. 

Who we are looking for: 

Wunderman Thompson is looking for a Senior Technical Project Manager will be the process lead in the Marketing Service Center (MSC) that is accountable for analyzing and documenting all client business processes required to on-board new subsidiaries, as well as tools and services into a marketing service center program. The Lead will be accountable for implementation of the changes to the field and controlling the changes are stable and performed as designed. They will directly manage onshore process engineers and indirectly offshore process engineers in the individual centers, oversee documentation and setup of standard processes, as well as manage consistent and quality processes throughout all marketing service centers globally. The ideal candidate for this position will have strong process change management experience and technical abilities, solid consulting skills, and will be proactive and work well in both team and individual situations. The candidate must be able to manage an onshore and offshore teams. 

What you’ll do: 

  • Client | Partner with Account Leadership to oversee the translation of our clients’ vision into a roadmap that will achieve client goals, while generating work that is measurable and has a cultural impact. You’ll work closely with the client stakeholders on changes and intake requirements and provide new service onboardings and extensions definition and delivery.
  • Build | Develop and document standardized global processes based on Six Sigma. Ensure consistency on all existing processes.
  • Process | Manage process and implementation globally, including in-scope processes that help to determine out of scope processes, and exception processes.
  • Design | Formulate custom reports on quality and push them live through the infrastructure team while keeping track if internal task tracking tool. Present monthly reports and findings to client.
  • Curate | Create appropriate documentation (i.e. Service Playbook) as required to design and implement sustainable process and business system solutions.
  • Collaborate | Work closely with the Modern Marketing Implementation Lead (a role dedicated to implementation of marketing automation tools) on the marketing automation processes and work with an infrastructure team on request form and reporting definitions.
  • Team | Manage, inspire and motivate the HQ-based process engineers and work directly with the Process Specialists in all local offices. Provide strategic oversight and identify gaps, inefficiencies and “pain-points” to current state business processes.

Who you are:

  • A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
  • Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging.
  • Optimistic and resilient | Dig in and figure out how to work around problems. Takes care of self and team. Balance needed to maintain stamina and positivity.

What you’ll need: 

  • Minimum of 5 years of experience in process engineering
  • Working experience with/at Microsoft is a plus
  • Six Sigma certification or PMP or similar is a plus
  • Deep process thinking with strong cross-functional integration
  • Experience with service definition and an organization-wide deployments required
  • Demonstrated ability in developing and executing change management strategies and transition plans
  • Experience in helping to structure large, complex, and transformational process change programs
  • Ability to apply critical thinking and analytical skills to identify problems, define problem statements clearly and accurately, and apply structured and disciplined methodologies to identify root causes
  • Ability to work and thrive in global and highly ambiguous environments with ever-changing priorities
  • Able to effectively plan, prioritize, and work on many key initiatives at the same time, solve problems and implement decisions effectively, involving the right people in the process
  • Training development, management, and delivery experience
  • Excellent verbal and written communication skills and ability to interact with all levels of end users and technical resources
  • Comfortable managing meetings and project deliverables for a global organization
  • Creative problem-solving ability and a consultancy mindset
  • Requires fundamental understanding of databases, data structure and how to read a database diagram
  • Must have skills to build and manage pivot tables
  • Must be comfortable traveling abroad for site visits
  • Ability to work collaboratively with individuals and teams
  • Track record of successful client project delivery
  • Sales and marketing related change experience helpful
  • Team leading experience is a plus
  • Experience with working with remote teams is a plus
  • Experience with marketing campaign programs is a plus
  • Knowledge and expertise in using process-engineering software is a plus
  • Technical experience and working knowledge in Excel and SQL is plus to develop reports

Wunderman Thompson is proud to be a WPP agency. Headquartered in New York, we have a truly global reach with over 20,000 people in 90 markets. For more information, please visit our website and follow us on LinkedIn and Twitter

Wunderman Thompson is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 
When you click the "Submit Application" button above, this will send all the information you have added above to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Privacy Policy. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Careers

Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

Current Job Openings

Job Title
Department
Location
Account Associate

Wunderman Thompson New York

Client Services

New York, United States

Account Coordinator

Wunderman Thompson Orange County

Client Services

Orange County, United States

Account Director

Wunderman Thompson Orange County

Client Services

Orange County, United States

Account Executive

Wunderman Thompson Prague

Client Services

Praha, Czech Republic

Account Executive (Temp to Hire)

Wunderman Thompson Orange County

Client Services

Orange County, United States

Account Supervisor

Wunderman Thompson Orange County

Client Services

Orange County, United States

Account Supervisor

Wunderman Thompson Orange County

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Administrative Assistant & Office Manager

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Operations

Louisville, United States

Agency Coordinator (Contract to Hire)

Wunderman Thompson Los Angeles

Operations

Los Angeles, United States

Analytic Strategy/Project Lead (Contract)

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Data & Analytics

Dallas, United States

Android Engineer

Wunderman Thompson Mobile - Denver

Technology

Denver, United States

Android Engineer

Wunderman Thompson Mobile - Atlanta

Technology

Atlanta, United States

ART DIRECTOR

Possible Argentina

Creative

Buenos Aires, Argentina

Asset Manager - PrePress

Wunderman Thompson Health - St. Louis

Production

Saint Louis, United States

Associate Creative Director

Wunderman Thompson Mobile

Creative

New York, United States

Data & Analytics

New York, United States

Associate Project Manager (Contract to Hire)

Wunderman Thompson Los Angeles

Project Management & Delivery

Los Angeles, United States

Billing Specialist

Wunderman Thompson Data - Louisville

Finance

Louisville, United States

Operations

Remote,

Campaign Analyst/Developer

Wunderman Thompson Prague

Production

Praha, Czech Republic

Campaign Execution Specialist

Wunderman Thompson Prague

Production

Praha, Czech Republic

Community Manager (Contract)

Wunderman Thompson New York

Strategy

New York, United States

Copywriter

Wunderman Thompson Orange County

Creative

Orange County, United States

Copywriter (Spanish Language)

Wunderman Thompson Prague

Creative

Praha, Czech Republic

Copywriter with the German Language

Wunderman Thompson Prague

Creative

Praha, Czech Republic

Data Analyst

Wunderman Thompson Prague

Production

Praha, Czech Republic

Data Specialist

Wunderman Thompson Data - Louisville

Data & Analytics

Louisville, United States

Designer (Contract)

Wunderman Thompson New York

Experience

New York, United States

Digital Analyst

Wunderman Thompson Los Angeles

Data & Analytics

Los Angeles, United States

DIGITAL CONTENT

Possible Argentina

Creative

Buenos Aires, Argentina

Digital Designer

Wunderman Thompson Orange County

Creative

Wunderman Thompson North America,

Digital Designer

Wunderman Thompson Prague

Creative

Praha, Czech Republic

Technology

Orange County, United States

Technology

San Francisco, United States

Technology

Los Angeles, United States

Technology

Portland, United States

Technology

Seattle, United States

Technology

Denver, United States

Technology

Louisville, United States

Technology

Remote,

Digital Project Manager

Wunderman Thompson Prague

Client Services

Praha, Czech Republic

Director, Product Strategy

Wunderman Thompson New York

Strategy

New York, United States

Director, Strategy

Wunderman Thompson Seattle

Strategy

Seattle, United States

Financial Analyst

Wunderman Thompson Prague

Finance

Praha, Czech Republic

Google Cloud Administrator

Wunderman Thompson Data - Dallas

Technology

Dallas, United States

Google Cloud Administrator

Wunderman Thompson Data - Dallas

Technology

Louisville, United States

Google Cloud Administrator

Wunderman Thompson Data - Dallas

Technology

Wunderman Thompson North America,

Technology

New York, United States

Technology

Orange County, United States

Technology

Denver, United States

Graphic Designer

Wunderman Thompson Prague

Creative

Praha, Czech Republic

HR Generalist (Contract)

Wunderman Thompson New York

People

New York, United States

Implementation Engineer - Analytics

Wunderman Thompson Data - Dallas

Data & Analytics

Dallas, United States

Integrated Strategist

Wunderman Thompson Toronto

Strategy

Toronto, Canada

iOS Developer

Possible Argentina

Technology

Buenos Aires, Argentina

Data & Analytics

Praha, Czech Republic

Junior Project Manager

Wunderman Thompson Toronto

Project Management & Delivery

Toronto, Canada

Junior Web Content Editor

Wunderman Thompson Prague

Production

Praha, Czech Republic

Lead Designer

Wunderman Thompson Mobile - Denver

Creative

Denver, United States

Lead Management Specialist

Wunderman Thompson Prague

Client Services

Praha, Czech Republic

Lead/Senior Android Engineer

Wunderman Thompson Mobile - Denver

Technology

Denver, United States

Lead/Senior Android Engineer

Wunderman Thompson Mobile - Atlanta

Technology

Atlanta, United States

Lead/Senior iOS Engineer

Wunderman Thompson Mobile - Atlanta

Technology

Atlanta, United States

Manager, Client Finance

Wunderman Thompson New York

Finance

New York, United States

Marketing Campaigns Strategy Lead

Acceleration North America

Strategy

Orange County, United States

Media Planner

Wunderman Thompson Commerce - New York

Media Services

Seattle, United States

New Business Coordinator

Wunderman Thompson New York

New Business

New York, United States

People Associate

Wunderman Thompson New York

People

New York, United States

Production Operations Programmer

Wunderman Thompson Data - Louisville

Technology

Louisville, United States

Program Director (Contract)

Wunderman Thompson New York

Project Management & Delivery

New York, United States

Project Management Lead (Freelance to Hire)

Wunderman Thompson Health - St. Louis

Project Management & Delivery

Wunderman Thompson North America,

Project Manager

Wunderman Thompson Los Angeles

Project Management & Delivery

Los Angeles, United States

Project Manager

Possible Argentina

Project Management & Delivery

Buenos Aires, Argentina

Project Manager (Contract)

Wunderman Thompson Seattle

Project Management & Delivery

Seattle, United States

QA Analyst

Possible Argentina

Technology

Buenos Aires, Argentina

Receptionist (12-month contract)

Wunderman Thompson Toronto

Operations

Toronto, Canada

Search Strategist

Wunderman Thompson Commerce - North America

Strategy

New York, United States

Senior Account Executive

Wunderman Thompson Orange County

Client Services

Orange County, United States

Senior Account Manager

Wunderman Thompson Prague

Client Services

Praha, Czech Republic

Data & Analytics

New York, United States

Senior Android Developer

Possible Argentina

Technology

Buenos Aires, Argentina

Senior Digital Analyst

Wunderman Thompson Los Angeles

Data & Analytics

Los Angeles, United States

Senior Digital Analyst

Wunderman Thompson Seattle

Data & Analytics

Seattle, United States

Senior Digital Analyst

Wunderman Thompson New York

Data & Analytics

New York, United States

Senior Integrated Project Manager

Wunderman Thompson New York

Project Management & Delivery

New York, United States

Creative

Buenos Aires, Argentina

Senior Operations Programmer/Analyst

Wunderman Thompson Data - Louisville

Technology

Louisville, United States

Senior Product Owner

Wunderman Thompson Data - Louisville

Operations

Louisville, United States

Senior Project Manager

Wunderman Thompson Los Angeles

Project Management & Delivery

Los Angeles, United States

Senior Project Manager

Wunderman Thompson New York

Project Management & Delivery

New York, United States

Senior Project Manager

Wunderman Thompson New York

Project Management & Delivery

New York, United States

Senior Strategist

Wunderman Thompson Seattle

Strategy

Seattle, United States

Senior Systems Administrator

Wunderman Thompson Data - Louisville

Technology

Louisville, United States

Senior Technical Business Analyst

Wunderman Thompson Mobile - Atlanta

Project Management & Delivery

Atlanta, United States

Senior Technical Project Manager

Wunderman Thompson Seattle

Project Management & Delivery

Seattle, United States

Social Media Strategist (Contract)

Wunderman Thompson New York

Strategy

New York, United States

Strategy Director

Wunderman Thompson New York

Strategy

New York, United States

Strategy

New York, United States

Technical Consultant

Acceleration North America

Technology

Portland, United States

Technical Consultant

Acceleration North America

Technology

Miami, United States

Technical Consultant

Acceleration North America

Technology

San Francisco, United States

Technical Consultant

Acceleration North America

Technology

Denver, United States

Technical Consultant

Acceleration North America

Technology

New York, United States

Technical Consultant

Acceleration North America

Technology

Seattle, United States

Technical Consultant

Acceleration North America

Technology

Remote,

Technical Consultant

Acceleration North America

Technology

Los Angeles, United States

Technology Project Lead

Possible Argentina

Technology

Buenos Aires, Argentina

Technology Project Lead

Possible Argentina

Technology

Buenos Aires, Argentina

UI/UX Consultant

Possible Argentina

Creative

Buenos Aires, Argentina

UI/UX Designer

Possible Argentina

Creative

Buenos Aires, Argentina

UX Lead

Wunderman Thompson Los Angeles

Creative

Los Angeles, United States

Client Services

Praha, Czech Republic

Web Developer, Front-end

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Technology

Praha, Czech Republic

No positions are available at this time.