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Technical & Facilities Assistant (6-month contract)

at Wunderman Thompson
Toronto, Ontario, Canada

Who we are:

Wunderman Thompson is a creative, data and technology agency. We are built to inspire growth for our clients with breakthrough creativity that helps our clients succeed. We are in a unique position to deliver growth based on three fundamental principles: we see the world differently and reject conventional thinking; we have an unbounded definition of creativity that can rethink business, culture, and brand experiences; we act decisively and accountably, owning delivery end-to-end. 

Who we are looking for:

Wunderman Thompson Toronto is actively seeking an enthusiastic and resourceful Technical and Facilities Assistant. Supporting the Agency Operations team, this role provides seamless assistance to Agency staff, ensuring the Agency and services provided are a true reflection of our brand. This position involves consistently moving across three floors of office space.

Flexibility is sometimes required regarding working hours – ability to adjust schedule as required for emergencies, after-hour repairs or office moves.

What you’ll do: 

Equipment/Technical Support

  • Provide AV support for internal meetings, client meetings and agency events, i.e. projector, tv and video conferencing systems.
  • Trouble shoot and provide prompt support for equipment issues, including printers, photocopiers, desk phones and mobile phones. 
  • Assist with trouble-shooting and providing support for basic computer issues (software and hardware) and assist with submitting tickets to IT Help Desk as required.
  • Attend to office equipment issues, including arranging for repairs, ordering supplies and liaising with vendors.
  • Set up and relocate light office equipment as required.
  • Set up and move desk phones and computers as required i.e. employee workstation relocation and office moves.
  • Set up workstations with equipment and supplies for newly hired employees (and the opposite for leaving employees).
  • Assist with keeping asset database up to date to ensure current and accurate track of company assets.
  • Keep IT storage room neat and organized.
  • Assist and back up Technical Manager.

 Facilities

  • Assist with set up for client meetings, all-staff meetings, agency functions and business pitches as required.
  • Place service calls for office maintenance to ensure minimal interruptions to business.
  • Ensure meeting rooms and common areas are neat and tidy.
  • Receive supply deliveries and maintain copy room supply levels, i.e. paper and toner.
  • A member of the office fire/evacuation team.
  • Assist with organizing moves and renovation projects.
  • Run errands as needed.
  • Assist and back up other members of the Agency Operations team including but not limited to checking stock in kitchens and copier rooms, restocking and ordering as required, preparing couriers, etc.
  • Assist with additional projects as required.

What you’ll need:

  • 1 + years’ experience providing exceptional customer service.
  • Knowledge of office equipment, AV equipment and experience providing technical support preferred. Training will be provided.
  • Asset management experience preferred.
  • Knowledge of Microsoft Office, including Word and Excel.
  • Punctual, energetic and reliable team player.
  • Demonstrated ability to prioritize tasks and work independently when required.
  • Proven ability to stay on track and be flexible when required.
  • Strong communication and interpersonal skills.
  • Ability to interact effectively with employees and visitors.
  • Exceptional organizational skills and keen attention to detail.
  • A self-starter who can anticipate needs and prepare accordingly.
  • Professional and discreet.
  • Able to transport moderately heavy (up to 25kg) items with a dolly.

Wunderman Thompson is proud to be a WPP agency. Headquartered in New York, we have a truly global reach with over 20,000 people in 90 markets. For more information, please visit our website and follow us on LinkedIn and Twitter.  

Wunderman Thompson welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

While all resumes will be reviewed, only those selected for interviews will be contacted. 

Wunderman Thompson is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 
When you click the "Submit Application" button above, this will send all the information you have added above to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Privacy Policy. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Careers

Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

Current Job Openings

Job Title
Department
Location
Account Director

Wunderman Thompson

Client Services

New York, NY, United States

Account Director

Wunderman Thompson

Client Services

Orange County, CA, United States

Account Director

Wunderman Thompson

Client Services

Toronto, Canada

Account Director

Wunderman Thompson

Client Services

Montréal, Canada

Client Services

Orange County, CA, United States

Account Supervisor

Wunderman Thompson

Client Services

Orange County, CA, United States

Account Supervisor

Wunderman Thompson

Client Services

Orange County, CA, United States

Account Supervisor

Wunderman Thompson

Client Services

Atlanta, GA, United States

Client Services

Toronto, Canada

Operations

Louisville, CO, United States

Operations

Los Angeles, CA, United States

Data & Analytics

Dallas, TX, United States

Android Engineer

Wunderman Thompson

Technology

Atlanta, GA, United States

Android Engineer

Wunderman Thompson

Technology

Denver, CO, United States

Creative

Buenos Aires, Argentina

Asset Manager - PrePress

Wunderman Thompson

Production

Saint Louis, MO, United States

Creative

New York, NY, United States

Data & Analytics

New York, NY, United States

Project Management & Delivery

Los Angeles, CA, United States

New Business

Seattle, WA, United States

Production

Praha, Czech Republic

Chief Revenue Officer

Wunderman Thompson

Executive

New York, NY, United States

Client Services Manager

Wunderman Thompson

Client Services

Boston, MA, United States

Project Management & Delivery

Toronto, Canada

Strategy

New York, NY, United States

Computer Operator

Wunderman Thompson

Technology

Dallas, TX, United States

Copywriter

Wunderman Thompson

Creative

Orange County, CA, United States

Copywriter (Contract)

Wunderman Thompson

Creative

Kansas City, MO, United States

Creative

Praha, Czech Republic

Creative

Praha, Czech Republic

Finance

Austin, TX, United States

Designer (Contract)

Wunderman Thompson

Experience

New York, NY, United States

Digital Analyst

Wunderman Thompson

Data & Analytics

Los Angeles, CA, United States

Creative

Buenos Aires, Argentina

Technology

Los Angeles, CA, United States

Technology

Seattle, WA, United States

Technology

Portland, OR, United States

Technology

San Francisco, CA, United States

Technology

Remote,

Technology

Louisville, CO, United States

Technology

Orange County, CA, United States

Technology

Denver, CO, United States

Digital Project Manager

Wunderman Thompson

Client Services

Praha, Czech Republic

Data & Analytics

New York, NY, United States

Director, Product Strategy

Wunderman Thompson

Strategy

New York, NY, United States

Director, Strategy

Wunderman Thompson

Strategy

Seattle, WA, United States

eCommerce Media Planner

Wunderman Thompson

Media Services

Seattle, WA, United States

Media Services

Seattle, WA, United States

Project Management & Delivery

Toronto, Canada

File Receipt Coordinator

Wunderman Thompson

Operations

Louisville, CO, United States

Google Cloud Administrator

Wunderman Thompson

Technology

Wunderman Thompson North America,

Technology

Dallas, TX, United States

Technology

Austin, TX, United States

Technology

Louisville, CO, United States

Technology

Houston, TX, United States

Graphic Designer

Wunderman Thompson

Creative

Praha, Czech Republic

Group Strategy Director

Wunderman Thompson

Strategy

Seattle, WA, United States

Head of HR

Wunderman Thompson

People

Praha, Czech Republic

HR Administrator

Wunderman Thompson

People

Toronto, Canada

HR Generalist

Wunderman Thompson

People

Dallas, TX, United States

Integrated Strategist

Wunderman Thompson

Strategy

Toronto, Canada

Technology

Buenos Aires, Argentina

IT Director

Wunderman Thompson

Technology

Seattle, WA, United States

Technology

Praha, Czech Republic

Lead Designer

Wunderman Thompson

Creative

Denver, CO, United States

Technology

Atlanta, GA, United States

Technology

Denver, CO, United States

Lead/Senior iOS Engineer

Wunderman Thompson

Technology

Atlanta, GA, United States

Marketing Specialist

Wunderman Thompson

Client Services

Praha, Czech Republic

Media Planner

Wunderman Thompson

Media Services

New York, NY, United States

Operations Analyst

Wunderman Thompson

Operations

Seattle, WA, United States

People Associate

Wunderman Thompson

People

New York, NY, United States

Technology

Louisville, CO, United States

Project Management & Delivery

New York, NY, United States

Project Manager

Wunderman Thompson

Project Management & Delivery

Los Angeles, CA, United States

Project Management & Delivery

Buenos Aires, Argentina

Project Manager

Wunderman Thompson

Project Management & Delivery

Orange County, CA, United States

Project Manager (Contract)

Wunderman Thompson

Project Management & Delivery

Seattle, WA, United States

New Business

New York, NY, United States

QA Analyst

Possible

Technology

Buenos Aires, Argentina

Operations

Toronto, Canada

Resource Manager

Wunderman Thompson

Operations

Los Angeles, CA, United States

Search Strategist

Wunderman Thompson

Strategy

New York, NY, United States

Senior Account Executive

Wunderman Thompson

Client Services

Orange County, CA, United States

Senior Account Manager

Wunderman Thompson

Client Services

Praha, Czech Republic

Data & Analytics

New York, NY, United States

Technology

Buenos Aires, Argentina

Senior Art Director

Wunderman Thompson

Creative

Orange County, CA, United States

Senior Copywriter

Wunderman Thompson

Creative

Praha, Czech Republic

Creative

Buenos Aires, Argentina

Senior Designer

Wunderman Thompson

Experience

New York, NY, United States

Senior Digital Analyst

Wunderman Thompson

Data & Analytics

Los Angeles, CA, United States

Senior Digital Analyst

Wunderman Thompson

Data & Analytics

New York, NY, United States

Technology

Seattle, WA, United States

Creative

Buenos Aires, Argentina

Technology

Louisville, CO, United States

Senior Product Owner

Wunderman Thompson

Operations

Louisville, CO, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

New York, NY, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

New York, NY, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Los Angeles, CA, United States

Project Management & Delivery

Seattle, WA, United States

Senior Strategist

Wunderman Thompson

Strategy

Seattle, WA, United States

Technology

Louisville, CO, United States

Project Management & Delivery

Seattle, WA, United States

Strategy

New York, NY, United States

Strategy Director

Wunderman Thompson

Strategy

New York, NY, United States

Strategy Director

Wunderman Thompson

Strategy

Atlanta, GA, United States

Team Lead, Campaign & Data

Wunderman Thompson

Production

Praha, Czech Republic

Operations

Toronto, Canada

Technology

Buenos Aires, Argentina

Technology

Buenos Aires, Argentina

Creative

Buenos Aires, Argentina

UX Lead

Wunderman Thompson

Creative

Los Angeles, CA, United States

VP, Account

Wunderman Thompson

Client Services

Los Angeles, CA, United States

Web Developer, Front-end

Wunderman Thompson

Technology

Praha, Czech Republic

No positions are available at this time.