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Marketing Communications Specialist - Team Microsoft

at Wunderman Thompson
Toronto, Ontario, Canada

Who we are:

Wunderman Thompson is a creative, data and technology agency. We are built to inspire growth for our clients with breakthrough creativity that helps our clients succeed. We are in a unique position to deliver growth based on three fundamental principles: we see the world differently and reject conventional thinking; we have an unbounded definition of creativity that can rethink business, culture, and brand experiences; we act decisively and accountably, owning delivery end-to-end. 

Who we are looking for:

Working as part of Wunderman Thompson’s “Team Microsoft”, the Marketing Communications Specialist (aka Canadian Marketing Service Desk) is primarily responsible for delivering consistent, high-performing campaign execution for events and email campaigns related to the Industry Segment (including manufacturing and retail). This role works closely with Marketing to manage the current portfolio of digital services and acts as a project manager to assist the Client teams build, manage and evaluate campaigns consistently throughout the region.

This role may frequently work from the Microsoft Canada HQ in Mississauga.  

What you’ll do:

  • Develop the marketing execution plan in coordination with the Microsoft Marketing Manager.
  • Coordinate all campaign execution services, ensuring high-quality and timely service delivery.
  • Track and communicate campaign/event services and deployment.
  • Educate marketers about new capabilities and services to improve marketing effectiveness and performance.
  • Connect with local Digital, Data and Social Marketing Service Desk resources and Area analytics team to ensure campaign results and learnings are fully leveraged and shared with business stakeholders through campaign review meetings.
  • Ensure Global and Area campaigns are prioritized, reviewed, approved and deployed in accordance with Subsidiary opt-in plan.
  • Ensure an integrated, cross-engine campaign approach through the Response-to-Brief process.
  • Build relationships with subsidiary contacts, service centers and global teams, driving transparency and visibility.
  • Support the Central Marketing Organization Go-To-Market Leads by working closely with respective agencies and campaign stakeholders.

 

What you’ll need: 

  • 1 - 3 years of client management (with client or agency) experience required.
  • Strong proficiency in Microsoft Excel required.
  • Foundational understanding of business, systems and process analysis required.
  • Exceptional written and verbal communication skills.
  • Keen attention to detail.
  • Ability to craft and articulate persuasive points of view to support recommendations with stakeholders.
  • Demonstrated skills in relationship management, cross-group collaboration and conflict resolution.
  • Self-starter with a proactive attitude and a desire to find creative solutions.
  • Team player: focus on winning as a team rather than individually.
  • Open-minded: work effectively across different teams and personalities.
  • Cool-headed: approach challenges with patience and an even-temper.
  • Drive for results: be persistent and know when to research vs. when to make a quick decision.
  • Knowledge of Microsoft brand and products an asset.
  • French fluency an asset.

Wunderman Thompson is proud to be a WPP agency. Headquartered in New York, we have a truly global reach with over 20,000 people in 90 markets. For more information, please visit our website and follow us on LinkedIn and Twitter

Wunderman Thompson welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

While all resumes will be reviewed, only those selected for interviews will be contacted. 

Wunderman Thompson is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

 

 

When you click the "Submit Application" button above, this will send all the information you have added above to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Privacy Policy. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Careers

Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

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Zaslat CV/Send CV

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Client Services

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