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Careers

Data Partner

at Wunderman Thompson
London, England, United Kingdom

Who we are:

Wunderman Thompson is part agency, part consultancy and part technology company,  built to inspire growth for our clients. We provide end-to-end solutions at a global scale, bringing together over 20,000 creatives, data scientists, strategists, technologists and so many more expert minds, across 90 markets. With a truly global reach, we work with some of the world’s most ambitious brands, partnering with them across communications, experiences and platforms to deliver world class, inspiring work that has impact! In the UK specifically, our client list includes brands such as; Shell, BT, HSBC, Microsoft, Selfridges, Nestle and Samsung.   Our breakthrough creativity has always helped our clients’ businesses succeed and we’re proud to have been voted Campaign’s Customer Engagement Agency of the Year in 2017, 2018 and 2019. 

What you’ll be doing:

You will be the lead for our Data Strategy and Insight & Effectiveness teams, where your primary role will be to identify new business, drive growth and capabilities. You will act as a senior-level data leader and consultant, to spot and grow opportunities and help our clients build world-class data-led communications and experiences. Wunderman Thomson specifically needs a digitally savvy data expert, with experience across multiple data sets and methods, ranging from CRM, customer data, quantitative research, audience, social, content, website, media and search analysis. You'll be passionate about using insight to inspire creative, inform strategy and to drive growth for our clients as well as measuring and improving marketing effectiveness across brand communications, CRM, customer experience and digital. You must be a confident self-starter, full of enthusiasm, commercially-oriented and highly collaborative. Working with and influencing senior stakeholders and clients should come as second nature.

You need to be known for great storytelling and insight generation, and be passionate about delivering great work. You must be confident at crafting and delivering a variety of methodologies using several different tools and data-sets in your responses to briefs. You’ll also be leading and developing multi-skilled data teams, data propositions and bringing them to bear for our clients.

Business development and project leadership

  • Build relationships with internal client management teams, other experts and clients to develop new business opportunities.
  • Participate in pitches as the data lead.
  • Oversee the delivery of data & insight projects centered on CRM, audience, landscape & competitive analysis, creative insights, measurement and optimisation across multiple channels.
  • Write and scope proposals in collaboration with client and project management teams and other specialisms.
  • Define data and insight solutions to business challenges, utilising the full capability of data and tools at our disposal.
  • Define data strategies and roadmaps to maximise the use of data for insight, targeting/personalisation, measurement and optimisation.
  • Define frameworks to measure marketing effectiveness; from brand, to behavior, to business tracking, setting KPIs and benchmarks.
  • Define and setup reporting and analysis processes and deliverables.
  • Develop learning agendas, measure, evaluate and optimise marketing activity using best practice methodologies.
  • Present work to clients, with a focus on data storytelling and driving high impact recommendations.
  • Drive close collaboration with data scientists, strategists, creatives, technologists and customer experience experts to deliver world-class data-led solutions.

Team leadership & management

  • Leadership and responsibility for overseeing team resources.
  • Line management and development of the Data Strategy team and the Insight & Effectiveness team

Capability leadership and innovation

  • Lead the Data Strategy and Insight & Effectiveness capabilities, acting as an ambassador within and outside the agency.
  • Oversee our data and insight tools, sourcing and managing 3rd party vendors and collaborating with internal teams to develop our own proprietary tools.
  • Develop the skills and knowledge of colleagues, creating and sustaining a learning culture.
  • Participate in cross-functional teams to develop and sell in new capabilities and propositions.
  • Work closely with our other Data & Insight functions (Analytics & Data Science and CRM) to promote our offering.

 Who you are:

  • Significant experience in an agency data/insights team or similar environment.
  • Experience with pitches, writing briefs, scoping projects and team management.
  • A collaborative, confident team and client leader with demonstrable success at winning new clients and growing revenue.
  • A strong presenter, with the ability to tell stories using different data sets e.g. customer data, web analytics, social, search and quantitative survey data.
  • Knowledge of the modern digital ecosystem across paid, owned and earned channels.
  • Excellent communication, organisational, numeracy, analysis, proposal writing and presentation skills.

A strong understanding of the following are important (you may have broad knowledge across these, with specialism in some):

  • Insight generation and measurement methodologies (e.g. MMM, multi-touch attribution, control/exposed)
  • CRM, personalisation, customer data analysis and CRM tools (e.g. SalesforceMC, Adobe Campaign, Adobe Experience Platform)
  • Social analytics tools (e.g. Netbase, Brandwatch, Sprinklr, Sysomos)
  • Quantitative research and audience intelligence tools (e.g. Global Web Index, TGI)
  • Website analytics tools (e.g. Google Analytics, Adobe Analytics) and competitive intelligence tools (e.g. comScore, SimilarWeb)
  • Data Visualisation / BI tools (e.g. Tableau, Power BI, Qlik)

Knowledge of the following are desirable: DCO, adtech, website/app optimisation, SEO

What we can offer you:

We don't settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday. We believe that this is what makes our agency a great place to be – a space where you’re never far away from the best minds to learn from.

We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work. We don’t want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose. We are a community.  

We have a number of programmes and initiatives designed to support your career and wellbeing. There are exciting knowledge sharing programmes delivered through lunch and learn sessions, cultural opportunities through our exchange programme, and you can have an impact on the wider community through one of our charity initiatives. Your career development is important to us and should you ever choose to move on from Wunderman Thompson, we want you to be better than when you joined us. YOU Time will provide you with the framework and support needed to reach your career aspirations, supported by a range of learning options for every type of learning style. Your mind, body and soul are also taken care of through our varied wellness programmes but we like to have some fun here too, so you could get involved in our culture club, find love through Wunder Dating or if you’re the chosen one, take a spin on our Wheel of Wunder!

There really is no shortage of opportunities here for the right person that is prepared to roll their sleeves up, get involved and collaborate with those around them to deliver the best work for our clients and our agency.  

Wunderman Thompson is proud to be a WPP agency. Headquartered in New York, we have a truly global reach with over 20,000 people in 90 markets. For more information, please visit our website and follow us on LinkedIn and Twitter.  

Wunderman Thompson is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 
 

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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

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