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Careers

Senior Experience Strategist, Content  

at Wunderman Thompson
Minneapolis, Minnesota, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.   

We are 20,000 strong in  90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we are looking for:

Wunderman Thompson, Midwest is seeking a Sr. Experience Strategist, Content, to be responsible for delivering content strategy for a range of projects. You are skilled and highly-proficient expert in user-centered strategy and insight-driven design that dreams of organizing and optimizing content so that it’s easy to find, use, share. You’re someone who can synthesize and translate abstract and complex concepts and content into simple, organized solutions and frameworks. You’ve become masterful at understanding and owning the interplay of content strategy, content design, and content management solutions so that they thrive at the intersection of user needs and business opportunities.

You’re a nimble expert who can zoom in and out and thrives at the intersection of content, data, technology, and creativity. You’re an empathetic champion of the customer, with an insatiable curiosity for their motivations and needs. You flourish when encouraging others to think about the role of content in delivering world-class, omnichannel experiences that drive your clients’ business. You have an ability to look at a situation, deconstruct it, and envision a way to make it better. You’re a restless futurist and thought-leader, inspired by developing models, frameworks, and content solutions that are extensible and scalable. You’re energized by building content strategies and models that inspire and empower content designers, creators and managers to shine.

To be considered for this role, you must submit an online portfolio or PDF of your work.

What you’ll do:

  • Deliver Content Strategy | Conduct the analysis needed to understand and devise world-class content strategies, by developing artifacts such as taxonomies, content models, hierarchies, architectures, audits, inventories, governance models that create detailed consistency. You’ll provide strategic rigor and thoughtfulness throughout the creation of products and experiences – from vision and conception to launch and optimization.
  • Influence and Make | Create the frameworks and strategies that help content creators thrive. Provide leadership, mentorship, and support for more junior XS staff.  Create outstanding, cohesive, and connected content experiences across projects and platforms. Help develop comprehensive experiences by applying strategic content strategy methodologies by providing a clear point-of-view, approach, and framework that guides effective design and implementation.
  • Partner and Collaborate | You’ll serve as a subject-matter expert in all things content and work with both clients and peers alike to realize how content can equally drive utility and inspire compelling experiences. You’ll work closely with a multi-disciplinary group of Strategists, Designers, Project Managers, Account Teams, and Technologists, demonstrating and inspiring with your knowledge of your craft. 

Who you are:

  • Systematically Creative Thinker | You’re an analytical and technically-minded problem solver with a brain for logic, data, patterns and how disparate parts of a system work together and are organized down to the smallest detail. You’re also creatively-oriented with an obsessive curiosity about how content and motivations can drive understanding, engagement, and sharing. Best yet, you know how to call on both the analytical and creative sides of your brain to help find that perfect balance that improves the way humans find, explore, understand, and engage with content across the digital and physical world. 
  • Influencer and Doer | You know how to influence teammates and clients by creating artifacts and deliverables that provide perspective and drive decisions and outcomes. Most importantly, you’re able to uncover, synthesize, and explain the complex in a clear, simple, and actionable way.
  • Collaborator | You thrive working at the center of small groups that include Strategists, Designers, Project Managers, Account Teams, and Technologists, serving as a catalyst that helps the team design, deliver and optimize multi-platform, extensible solutions for our clients.

What you’ll need:  

  • 5+ years of experience in a digital or integrated agency or consultancy.
  • Have worked in a progressive, creatively-driven agency environment that has embraced digitally-led thinking and Experience Strategy and Design principles as part of the core creative process.
  • Proven track record leading Content Strategy tasks for large website builds, redesigns, and site consolidations, platform builds and brand integrations, building artifacts like content models, taxonomies, information architectures, and governance models.
  • Experience working across multiple parallel work streams with a familiarity and comfort working within an agile environment.
  • Experience in executing research initiatives to gather additional content focused requirements and validate hypotheses about content organization, hierarchy and structure.
  • A diverse portfolio of work that demonstrates your approach to Content Strategy and how it was applied to influence the creation of user-centered product and service experiences, across mobile, voice, CRM, and other platforms that drove business results for your clients.

Wunderman Thompson is a WPP agency. For more information, please visit our website and follow Wunderman Thompson on our social channels: Twitter, Facebook, LinkedIn, and Instagram.

Wunderman Thompson is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

Current Job Openings

Job Title
Department
Location
Account Director

Wunderman Thompson

Client Services

Orange County, CA, United States

Account Director

Wunderman Thompson Health

Client Services

Kansas City, MO, United States

Account Executive

Wunderman Thompson Health

Client Services

Washington, DC, United States

Account Executive

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Client Services

Kansas City, MO, United States

Accounting Manager

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Finance

Dallas, TX, United States

Account Manager

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Client Services

Praha, Czech Republic

Account Supervisor

Wunderman Thompson Health

Client Services

Kansas City, MO, United States

Account Supervisor

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Client Services

Stamford, CT, United States

Analytics Project Manager

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Data & Analytics

Norwalk, CT, United States

Art Director

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Creative

Austin, TX, United States

Associate Creative Director - Copy

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Creative

New York, NY, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Media Services

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Associate Medical Director

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Medical & Scientific

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Associate Medical Director

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Medical & Scientific

Stamford, CT, United States

Business Analyst

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Technology

Toronto, Canada

Business Manager

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Production

Atlanta, GA, United States

Business Manager

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Finance

Stamford, CT, United States

Campaign Specialist

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Strategy

Saint Louis, MO, United States

Executive

New York, NY, United States

Chief Technology Officer

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Technology

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Content Strategist

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Strategy

Atlanta, GA, United States

Copy Supervisor

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Creative

New York, NY, United States

Copy Supervisor

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Creative

New York, NY, United States

Copywriter

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Creative

New York, NY, United States

Copywriter

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Creative

Austin, TX, United States

Copywriter

Wunderman Thompson Health

Creative

Kansas City, MO, United States

Copywriter (Contract)

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Creative

Chicago, IL, United States

Copywriter (Contract)

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Detroit, MI, United States

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Austin, TX, United States

Copywriter (Contract)

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Creative

Atlanta, GA, United States

Copywriter (Contract)

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Creative

New York, NY, United States

Creative

Praha, Czech Republic

Creative

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CRM Operations Consultant

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Data & Analytics

London, United Kingdom

Data Partner

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Data & Analytics

London, United Kingdom

Design Director

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Creative

Portland, OR, United States

Designer

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Creative

Kansas City, MO, United States

Designer

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Creative

New York, NY, United States

Digital Campaign Manager

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Strategy

Saint Louis, MO, United States

Digital Designer

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Creative

Memphis, TN, United States

Digital Project Manager

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Project Management & Delivery

Memphis, TN, United States

Digital Strategist

Wunderman Thompson

Strategy

Memphis, TN, United States

Data & Analytics

Orange County, CA, United States

Director, Brand Experience

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Strategy

Wunderman Thompson North America,

Media Services

Seattle, WA, United States

Editorial Copywriter

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Creative

Minneapolis, MN, United States

English Native Copywriter

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Creative

Buenos Aires, Argentina

Experience Designer, UX

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Experience

Chicago, IL, United States

Experience Designer, UX

Wunderman Thompson

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Financial Analyst

Wunderman Thompson

Finance

Toronto, Canada

Front-end Web Developer

Wunderman Thompson

Technology

Memphis, TN, United States

Google Cloud Administrator

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Technology

Wunderman Thompson North America,

Group Account Director

Wunderman Thompson

Client Services

Chicago, IL, United States

Group Account Director

Wunderman Thompson

Client Services

Minneapolis, MN, United States

Group Art Supervisor

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Creative

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Strategy

New York, NY, United States

Creative

Buenos Aires, Argentina

Junior Art Director

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Creative

Austin, TX, United States

Junior Copywriter

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Creative

Austin, TX, United States

Technology

Atlanta, GA, United States

Technology

Denver, CO, United States

Client Services

Praha, Czech Republic

Marketing & Web Analyst

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Data & Analytics

Praha, Czech Republic

Media Planner, eCommerce

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Media Services

Seattle, WA, United States

Medical Director

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Medical & Scientific

New York, NY, United States

Medical Director

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Medical & Scientific

New York, NY, United States

.Net Developer

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Technology

Toronto, Canada

Program Manager

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Project Management & Delivery

New York, NY, United States

Project Manager

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Project Management & Delivery

Trenton, NJ, United States

Project Manager

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Project Management & Delivery

New York, NY, United States

Project Manager

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Project Management & Delivery

Philadelphia, PA, United States

Project Manager

Wunderman Thompson Health

Project Management & Delivery

New York, NY, United States

Project Manager

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Project Management & Delivery

Dallas, TX, United States

Project Manager

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Project Management & Delivery

Chicago, IL, United States

Project Manager

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Project Management & Delivery

Orange County, CA, United States

Project Management & Delivery

Buenos Aires, Argentina

Scientific Associate

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Medical & Scientific

New York, NY, United States

Scientific Associate

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Medical & Scientific

Stamford, CT, United States

Senior Account Executive

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Client Services

Kansas City, MO, United States

Senior Account Executive

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Client Services

Washington, DC, United States

Senior Account Executive

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Client Services

New York, NY, United States

Senior Account Executive

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Client Services

New York, NY, United States

Senior Analyst

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Data & Analytics

Atlanta, GA, United States

Data & Analytics

Washington, DC, United States

Senior Art Director

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Creative

Austin, TX, United States

Senior Art Director

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Creative

Orange County, CA, United States

Media Services

Atlanta, GA, United States

Media Services

New York, NY, United States

Senior Copywriter

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Creative

New York, NY, United States

Senior Copywriter

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Creative

New York, NY, United States

Senior Copywriter

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Creative

Austin, TX, United States

Media Services

Memphis, TN, United States

Senior Digital Strategist

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Strategy

Kansas City, MO, United States

Senior Editor

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Creative

New York, NY, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Technology

San Diego, CA, United States

Technology

Buenos Aires, Argentina

Senior Medical Director

Wunderman Thompson Health

Medical & Scientific

Stamford, CT, United States

Creative

Buenos Aires, Argentina

Creative

Buenos Aires, Argentina

Senior Project Manager

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Project Management & Delivery

Minneapolis, MN, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Chicago, IL, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Philadelphia, PA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Atlanta, GA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Trenton, NJ, United States

Senior SEM/SEO Strategist

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Media Services

Kansas City, MO, United States

Senior Strategist

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Strategy

Chicago, IL, United States

Senior Strategist

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Strategy

Minneapolis, MN, United States

SEO Specialist

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Media Services

Austin, TX, United States

SEO Specialist

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Media Services

Memphis, TN, United States

SEO Specialist

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Media Services

Chicago, IL, United States

SEO Specialist

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Media Services

San Diego, CA, United States

Client Services

Praha, Czech Republic

Media Services

Chicago, IL, United States

Media Services

Austin, TX, United States

Media Services

San Diego, CA, United States

Strategist - Social

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Strategy

Portland, OR, United States

Strategist - Social

Wunderman Thompson

Strategy

New York, NY, United States

Strategy Director

Wunderman Thompson

Strategy

Seattle, WA, United States

Creative

Buenos Aires, Argentina

Creative

Buenos Aires, Argentina

Unica Technical Specialist

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Operations

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VP Director of Strategy

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Strategy

Orange County, CA, United States

VP, Group Account Supervisor

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Client Services

New York, NY, United States

Technology

Praha, Czech Republic

Zaslat CV/Send CV

Wunderman Thompson

Client Services

Praha, Czech Republic

No positions are available at this time.