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Careers

Analytics Manager

at Wunderman Thompson Health
Washington, District of Columbia, United States

Who we are: 

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.     

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology. 

Wunderman Thompson Health, a division of Wunderman Thompson, works with companies to build world-class healthcare and pharmaceutical brands among medical professionals and consumers, with a transmedia storytelling approach that covers print, digital and television broadcast media, medical education, sales force presentations and managed access strategies. 

Who we are looking for: 

Wunderman Thompson Health is seeking a Manager, Analytics in our Washington, DC location to support the Marketing Intelligence lead. This role will lead and be the ‘data subject matter expert’ on assigned accounts. This role leverages data and analytics to drive insight to and performance of marketing solutions for clients from setup through insight generation. 

What you’ll do: 

  • Analyze | Be a champion for client-oriented solutions driven by data and analytics. Use data to drive thought provoking discussion with internal and client teams. Develop techniques for collecting and driving insights that inspire strategic and creative thinking that are new and innovative both for the agency and in the health marketing industry.  Develop analytic methods involving both internal proprietary IP as well as API-based and partner-based capabilities to identify and utilize new approaches for insight generation and campaign optimizationAnalyze large and complex data sets to solve business challenges. Develop and implement testing plans to evaluate current campaigns. 
  • Report | Develop persuasive presentations, POV documents, strategic and operational recommendations to clients. Create visualizations allowing less-technical audiences to draw conclusions. Develop strategic recommendations with discipline leads on assigned account(s). Provide marketing profiles of target segments on established criteria accessed through internal database review and external research. Provide evaluation and strategic insights of brand and marketplace social conversations. 
  • Manage | Oversee outside vendors and partners to ensure data integrity for marketing efforts as well as analysis and reporting.  Manage and mentor analytics team members.  Collaborate with all team disciplines on data strategy and tracking requirements to enable program execution and measurement needs across all channels.  

Who you are: 

  • Client Partner | Engages with clients directly in the review and discussion of data trends, insights, and recommendations. Contributes to a high client satisfaction rating of agency relationships and contributions. Works with the Account Management team to maintain and grow client relationships and manage client expectations. Partners with discipline leads and network resources as appropriate on the identification of organic growth opportunities and then development and presentation of new project ideas. 
  • Team Player | Works with Marketing Intelligence lead to manage MI resources on respective account(s). Assist team lead with new hires. Participate in bi-annual evaluations of self and team. Document progress and goal setting. Assist with team training. 
  • Entrepreneur Seek opportunities to grow our clients’ business and improve our work. Provide analytical support for business development opportunities. Foster innovation of new ideas and encourage independent thought. 

What You’ll Need: 

  • Bachelor’s degree plus five years’ or more experience in analytical/planning functions within the RM field; Master’s degree preferred.
  • Minimum of 2 years of supervisory experience.
  • Proficiency with statistical analysis tools and web analytics tools use and implementation (e.g., Google Analytics, Omniture).
  • Required experience with SQL, Python, R or other similar applications. 
  • Advanced competencies in Microsoft Office, database and cloud-based environments.
  • Ability to prioritize time well and juggle multiple projects effectively.
  • Ability to communicate coherently and sensitively with clients, vendors and staff members. 
  • Excellent written, verbal, presentation and consensus-building skills. 
  • Intuitive and analytical approach to problem-solving.
  • Ability to organize people, projects and information. 
  • Ability to offer proactive solutions and ensure successful progression without guidance.
  • Ability to mentor and communicate across departments in a team and matrix environment.
  • Ability to exhibit a client service approach with results-driven performance 

Wunderman Thompson is a WPP agency. For more information, please visit our website and follow Wunderman Thompson on our social channels: Twitter, Facebook, LinkedIn, and Instagram.   

Wunderman Thompson is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.  

 

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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

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