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Careers

Community Manager

at Wunderman Thompson
New York, New York, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we are looking for:

Wunderman Thompson is seeking a strategically-minded, engaged and detail-oriented contract Community Manager to join our team.  The Community Manager will be involved in planning, posting, and moderating content across a variety of platforms. Through daily engagement and analysis, the Community Manger will foster community spirit, offer optimizations to strategy and creative teams, and confidently collaborate with the client to ensure success of the campaign by assessing and influencing the public’s response to it.

This role may require some non-traditional hours, including evenings and weekends.  

This is a contract opportunity.

What you’ll do: 

  • Monitor | Post and moderate within thoughtfully determined criteria and best practices.
  • Build | Use data and social listening to proactively seek out opportunities to grow the brand’s presence and unify their identity on all social channels. Share industry and community insights by pitching new ideas and relevant findings.
  • Engage | Deliver support and attention to those engaging around the brand and campaign, surfacing trends while they’re emerging. Address public relations and VIP opportunities in real time.
  • Collaborate | Work cross-functionally with the Marketing Sciences department to analyze performance and plan for optimization.

Who you are:

  • Team Player | Open to exploring new approaches and ideas.
  • Fast Paced | thrives in fast paced situations and can make quick judgment calls based on best practices, brand objectives, and insights.
  • Detail Oriented | You have a completer mentality and a strong record of delivery. You are organized and have excellent time management skills.
  • Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What you’ll need: 

  • 3+ years in community management, digital or brand marketing. PR or customer service.
  • Organized, articulate, and collaborative self-starter with the ability to easily communicate with internal stakeholders, client, and agency partners.
  • Excellent customer service.
  • Previous experience with or an interest in electronics clients is a plus.
  • Experience executing strategy, content, and campaigns for Facebook, Twitter, YouTube, and Instagram.
  • Excellent written and verbal communication skills.
  • A vested interest in social media and a passion for all things digital and advertising.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Wunderman Thompson is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

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Zaslat CV/Send CV

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