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Careers

Group Account Supervisor

at Wunderman Thompson Health
New York, New York, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Wunderman Thompson Health, a division of Wunderman Thompson, works with companies to build world-class healthcare and pharmaceutical brands among medical professionals and consumers, with a transmedia storytelling approach that covers print, digital and television broadcast media, medical education, sales force presentations and managed access strategies.

Who we are looking for: 

Wunderman Thompson Health is seeking a Group Account Supervisor to join our Medical Education team in our New York City office. The Group Account Supervisor (GAS) serves as the authority and partner to their assigned client accounts for the company’s medical education products or services ensuring that all projects are progressing as needed, identifying additional client needs, and selling in new projects and services to meet those needs.  

What you’ll do: 

  • Client | Serve as primary client contact by attending and conducting most client meetings and internal project status meetings; conduct oral and written presentations; and review all project financials including billing and reconciliations. Maintain a long-range view of the account and be able to plan and manage activities throughout the year. Counsel clients in marketing and spearheads efforts to develop strategies and goals and conduct periodic reviews of clients’ business to identify business needs. Ensure client satisfaction and identify and address issues proactively.
  • Manage |Manage and report on budget and profitability by collaborating with finance partner. Act as senior manager at physician education events and be comfortable talking with physicians regarding the science around the specific therapeutic class. 
  • Team| Supervise team; demonstrate strong leadership, provide direction, and professional development. Partner with scientific counterpart. Participate in proposal writing and new business pitches as well as create and/or edit client presentations 
  • Process| Maintain proficiency in the particular therapeutic area and in close enough contact with the client and his/her business to identify new growth opportunities. Adhere to timelines and agreed upon project and account milestones. Maintain project records for efficiencies and to ensure institutional history. 

Who you are: 

  • Growth-Minded | Entrepreneurial attitude coupled with strong business acumen. Successful track record of building client relationships. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas. Provide a consultative, conscientious and rigorous approach to increase our client's competitive advantage.
  • Leader | Our team is close-knit and supportive, and we’re working with a lot of unknowns – you must champion team environments that are comfortable and encouraging.
  • Problem solver | Ensure quality control by reviewing agency products including: creative work, financial analyses, key client communications, key schedules, creative strategies, and strategic decks. Assist with day-to-day account problem solving by providing guidance to junior team and raising issues and solutions to senior team. Dig in and figure out how to work around problems.  
  • Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What You’ll Need: 

  • Bachelor’s degree
  • 3-5 years’ experience as Senior Account Manager with demonstrated history of leadership, proven record of success, and business development
  • Demonstrated experience in a variety of medical education activities.
  • Proven track record of identifying opportunities for business growth.
  • Relationship-building with key physicians across the therapeutic areas.
  • Willingness to work overtime, travel, and attend off-hour events, etc.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

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