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Careers

Senior Account Manager

at Mirum
Rogers, Arkansas, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Mirum Shopper, a subsidiary of Wunderman Thompson, is a creative and strategically-led commerce agency.  We create experiences that shoppers want, and brands and retailers need. We represent the next generation of shopper marketing solutions for engaging the digitally savvy consumer. Mirum Shopper is designed to change the way brands engage with consumers and shoppers. We combine tech, analytics, data, campaign planning, and creative services with social shopper, shopper engagement services, and the creation of original content – from branded videos to events, mobile and in-store platforms – to influence shoppers in new ways. And we’re looking for passionate people who want to help us make what’s next.

Who we are looking for:

Mirum Shopper, a subsidiary of Wunderman Thompson, is looking for a Senior Account Manager who will be responsible for managing client relationships including statuses, conference calls, daily communication, face-to-face results reviews, general support, and troubleshooting.  The ideal candidate will take initiative to develop new opportunities within the account and be able to work in a fast paced environment.

What you’ll do:

  • Communications Management | Provide effective and timely communications to agency staff, clients, outside vendors through conference reports, status, emails etc. Keep senior management fully informed of account activity and opportunities. Lead meetings (internal and client) and deliver presentations.
  • Contribute to Creative Output | Develop creative briefs based on client/agency input and manage projects in accordance with agency procedures. Evaluate copy, layout/artwork, media plans, and production materials and make suggested revisions in keeping with agreed upon strategies. Responsible for partnering with field staff & local market client to ensure successful planning and execution of field marketing activation platform. 
  • Budgeting | Monitor status of work in progress as well as client budgets. Demonstrate cost consciousness and review estimates/billing and approve invoices. Anticipate delays and estimate overages, proactively addressing solutions and share with clients.
  • Strategic Insight | Assist in analyzing results, drawing conclusions, and developing strategic documents and proposals. Understand the big picture as well as the details and contribute suggestions, new ideas, and recommendations to supervisors and agency management. Develop strategic insight on the client’s business/industry and objectives. Develop understanding of how various marketing disciplines can best work together to support client goals. Share strategic POV’s regarding client business initiatives vs. “executing” materials.
  • Team Leadership | Train junior teammates in marketing, account management, and agency procedures. Provide oversight to junior team, growing their skills and determining when appropriate for them to take leadership with projects or client and internal discussions.

Who you are:

  • A Builder | Entrepreneurial attitude coupled with strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
  • Open and Collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging.
  • Optimistic and Resilient | Dig in and figure out how to work around problems. Exemplify a “Yes and why not?” posture. Takes care of self and team. Balance needed to maintain stamina and positivity.
  • Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful. 

What you’ll need: 

  • Bachelor’s Degree in advertising, marketing or the equivalent combination of education and experience.
  • 4-6 years experience in Experiential Marketing, Shopper Marketing, Events and/or Sponsorship Activation.
  • Must have excellent organizational and time management skills.
  • Excellent written and oral communication skills.
  • Ability to juggle multiple tasks with strong attention to detail and work under pressure in a fast-paced environment.
  • Ability to exercise creativity and take initiative.
  • Must possess strong computer skills (Excel, PowerPoint, Word, Imaging programs).
  • Maturity and judgment to represent the agency and client in a polished, intelligent manner.
  • Enthusiasm for the promotions/advertising/shopper/marketing at the regional field level.
Wunderman Thompson is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. 

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

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