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Careers

Senior Experience Strategist

at Wunderman Thompson
Chicago, Illinois, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we are looking for:

Wunderman Thompson, Midwest is seeking a Senior Experience Strategist to be responsible for creating strategy artifacts for a range of projects. You are skilled and a highly-proficient expert in user-centered strategy and insight-driven design. You’re someone who can synthesize and translate abstract and complex concepts and content into simple, innovative solutions that frame clear opportunities to build strong product and service experiences.

You’re a seasoned practitioner who can zoom in and out and thrives at the intersection of data, technology, and creativity. You enjoy pushing a vision and bringing it to life, getting your mind and hands in the details. You’re an empathetic champion of the customer, with an insatiable curiosity for their motivations and needs, fluent in the end to end customer journey. You flourish when thinking about the role of content in delivering world-class, omnichannel experiences that drive your clients’ business. You have an ability to look at a situation, deconstruct it, and devise a way to make it better. You’re a restless futurist, inspired by brand and business innovation and emerging technologies, while remaining keenly focused on solving the needs of today’s brands.

To be considered for this role, you must submit an online portfolio or PDF of your work.

What you’ll do:

  • Define | Work directly with clients at the outset of an assignment to define (or redefine) the right opportunity and the right problem to solve. Present directly to clients, gaining their trust by telling a concise and compelling story to explain our strategies and approach.
  • Innovate | Provide analysis and artifacts to help devise world-class insights that contribute to thoughtful and potentially disruptive strategies, by helping develop deliverables such as research plans and analysis, experience briefs, customer journeys, roadmaps, and participating in workshops. You’ll provide strategic inputs throughout the creation of the products – from vision and conception to launch and optimization.
  • Collaborate | You’ll serve as a subject-matter expert in all things experience strategy and help lead both clients and peers alike to help think about opportunities that solve business challenges, while meeting brand and customer needs. You’ll work closely with a multi-disciplinary group of Content Strategists, Designers, Project Managers, Account Teams, and Technologists, demonstrating and inspiring by showing your knowledge of your craft.

Who you are:

  • Systematically Creative Thinker | You’re an analytical and technically-minded problem solver with a brain for logic, data, and patterns. Best yet, you know how to call on both the analytical and creative sides of your brain to help find that perfect balance that changes the way humans experience the digital and physical world.
  • Detail-Driven Craftsman | You know how to create artifacts and deliverables that provide perspective, inspire innovation, and drive decisions and outcomes. You are most motivated when you’re able to dig into the details. You’re also able to uncover, synthesize, and explain the complex in a clear, simple, and actionable way.
  • Collaborator | You thrive working at the center of small groups that include Content Strategists, Designers, Project Managers, Account Teams, and Technologists, serving as a catalyst that helps the team design, deliver and optimize multi-platform, extensible solutions for our clients.

What you’ll need:  

  • 5+ years of experience in a digital or integrated agency or consultancy.
  • Have worked in a progressive, creatively-driven agency environment that has embraced digitally-led thinking and Experience Strategy and Design principles as part of the core creative process.
  • Proven track record creating Strategy artifacts for website builds, redesigns, site consolidations, platform builds and brand integrations, like customer journeys, archetypes, experience briefs, strategic POVs, and research plans.
  • Experience working on multiple work streams with a familiarity and comfort working within an agile environment.
  • Experience in executing research initiatives to gather additional content focused requirements.
  • A diverse portfolio of work that demonstrates your approach to Content Strategy and how it was applied to influence the creation of user-centered product and service experiences.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

Current Job Openings

Job Title
Department
Location

Project Management & Delivery

London, United Kingdom

Account Director

Wunderman Thompson

Client Services

Austin, TX, United States

Account Director

Wunderman Thompson

Client Services

Orange County, CA, United States

Account Director

Wunderman Thompson

Client Services

Memphis, TN, United States

Account Executive

Wunderman Thompson

Client Services

Orange County, CA, United States

Account Executive

Wunderman Thompson Health

Client Services

Stamford, CT, United States

Account Manager

Wunderman Thompson

Client Services

Toronto, Canada

Client Services

Toronto, Canada

Account Supervisor

Wunderman Thompson Health

Client Services

New York, NY, United States

Analyst (Contract)

Wunderman Thompson

Data & Analytics

New York, NY, United States

Creative

Buenos Aires, Argentina

Art Director

Wunderman Thompson Health

Creative

New York, NY, United States

Associate Director, Digital Strategy

Wunderman Thompson Health

Strategy

Washington, DC, United States

Associate Medical Director

Wunderman Thompson Health

Medical & Scientific

Stamford, CT, United States

Associate Medical Strategist

Wunderman Thompson Health

Strategy

New York, NY, United States

Audit Manager

Wunderman Thompson

Finance

Austin, TX, United States

B2B Marketing Writer

Wunderman Thompson

Creative

Seattle, WA, United States

Business Analyst

Wunderman Thompson

Technology

Dallas, TX, United States

Business/Data Analyst

Wunderman Thompson

Data & Analytics

Praha, Czech Republic

Technology

London, United Kingdom

Technology

New York, NY, United States

Business Manager

Wunderman Thompson Health

Finance

Stamford, CT, United States

Campaign Administrator

Wunderman Thompson

Technology

Praha, Czech Republic

Finance

Mirum Europe,

Cloud Engineer

Wunderman Thompson

Technology

Dallas, TX, United States

Cloud Security Engineer

Wunderman Thompson

Technology

Dallas, TX, United States

Cloud Services Manager

Wunderman Thompson

Technology

Dallas, TX, United States

Client Services

Praha, Czech Republic

Content Director

Wunderman Thompson

Creative

Seattle, WA, United States

Content Strategist

Wunderman Thompson

Experience

New York, NY, United States

Controller

Wunderman Thompson

Finance

Dallas, TX, United States

Copywriter (Contract)

Wunderman Thompson

Creative

Austin, TX, United States

Copywriter (Contract)

Wunderman Thompson

Creative

Detroit, MI, United States

Creative

Praha, Czech Republic

Creative

Praha, Czech Republic

Creative and Content Lead

Wunderman Thompson

Creative

Seattle, WA, United States

Creative

Buenos Aires, Argentina

Technology

Dallas, TX, United States

Data Engineer

Wunderman Thompson

Data & Analytics

Dallas, TX, United States

Data Scientist

Wunderman Thompson

Data & Analytics

Dallas, TX, United States

Designer

Wunderman Thompson

Creative

Los Angeles, CA, United States

Digital Account Executive

Wunderman Thompson Health

Client Services

Kansas City, MO, United States

Digital Designer

Wunderman Thompson

Creative

Memphis, TN, United States

Digital Designer

Wunderman Thompson

Creative

Austin, TX, United States

Digital Designer

Wunderman Thompson

Creative

Chicago, IL, United States

Digital Media Analyst

Wunderman Thompson

Data & Analytics

Memphis, TN, United States

Digital Media Analyst

Wunderman Thompson

Data & Analytics

Austin, TX, United States

Digital Media Analyst

Wunderman Thompson

Data & Analytics

Chicago, IL, United States

Digital Project Manager

Wunderman Thompson Health

Project Management & Delivery

New York, NY, United States

Technology

Denver, CO, United States

Data & Analytics

Louisville, CO, United States

Director, Health Data Science

Wunderman Thompson Health

Data & Analytics

New York, NY, United States

Technology

Dallas, TX, United States

English Native Copywriter

Wunderman Thompson

Creative

Buenos Aires, Argentina

Enterprise Sales Executive

Wunderman Thompson

New Business

New York, NY, United States

Executive Assistant

Wunderman Thompson

Operations

Seattle, WA, United States

Experience Designer, UX

Wunderman Thompson

Experience

Chicago, IL, United States

Experience Designer, UX

Wunderman Thompson

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Operations

Louisville, CO, United States

Technology

Remote ,

Technology

Remote ,

Group Account Supervisor

Wunderman Thompson Health

Client Services

New York, NY, United States

Group Account Supervisor

Wunderman Thompson Health

Client Services

New York, NY, United States

Group Account Supervisor

Wunderman Thompson Health

Client Services

New York, NY, United States

Data & Analytics

Seattle, WA, United States

Media Services

Chicago, IL, United States

Group Strategy Director

Wunderman Thompson

Strategy

Washington, DC, United States

Growth Marketing Manager

Wunderman Thompson

New Business

England, United Kingdom

Data & Analytics

Johannesburg, South Africa

Insight Lead

Wunderman Thompson

Data & Analytics

Praha, Czech Republic

Junior Data Analyst

Wunderman Thompson

Data & Analytics

Praha, Czech Republic

Project Management & Delivery

Toronto, Canada

Junior Web Editor

Wunderman Thompson

Technology

Praha, Czech Republic

Lead/Senior iOS Engineer

Wunderman Thompson

Technology

Atlanta, GA, United States

Technology

Praha, Czech Republic

Medical Director

Wunderman Thompson Health

Medical & Scientific

New York, NY, United States

Medical Director

Wunderman Thompson Health

Medical & Scientific

Stamford, CT, United States

Data & Analytics

Praha, Czech Republic

Technology

New York, NY, United States

Finance

Toronto, Canada

People Director

Wunderman Thompson

People

Los Angeles, CA, United States

People Director

Wunderman Thompson Health

People

New York, NY, United States

President, NY

Wunderman Thompson Health

Executive

Wunderman Thompson Health,

Program Director

Wunderman Thompson

Client Services

Memphis, TN, United States

Program Director

Wunderman Thompson

Client Services

Austin, TX, United States

Operations

Louisville, CO, United States

Project Manager

Wunderman Thompson

Project Management & Delivery

Los Angeles, CA, United States

Project Manager

Wunderman Thompson

Project Management & Delivery

Orange County, CA, United States

Project Manager (Contract)

Wunderman Thompson

Project Management & Delivery

New York, NY, United States

QA Manager

Wunderman Thompson

Technology

Denver, CO, United States

Senior Account Executive

Wunderman Thompson Health

Client Services

New York, NY, United States

Client Services

Rogers, AR, United States

Senior Account Manager

Wunderman Thompson

Client Services

Austin, TX, United States

Senior Copywriter

Wunderman Thompson

Creative

Seattle, WA, United States

Senior Developer

Wunderman Thompson

Technology

Johannesburg, South Africa

Media Services

Austin, TX, United States

Media Services

Memphis, TN, United States

Project Management & Delivery

Toronto, Canada

Senior Editorial Writer

Wunderman Thompson

Creative

London, United Kingdom

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Senior Network Engineer

Wunderman Thompson

Technology

Dallas, TX, United States

Senior Product Designer

Wunderman Thompson

Experience

New York, NY, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Philadelphia, PA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Trenton, NJ, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Atlanta, GA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Seattle, WA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Atlanta, GA, United States

Project Management & Delivery

New York, NY, United States

Strategy

Orange County, CA, United States

Technology

Louisville, CO, United States

Technology

Louisville, CO, United States

Client Services

Chicago, IL, United States

Project Management & Delivery

Los Angeles, CA, United States

Senior UX Strategist

Wunderman Thompson

Strategy

Los Angeles, CA, United States

SEO Specialist

Wunderman Thompson

Media Services

Chicago, IL, United States

SEO Specialist

Wunderman Thompson

Media Services

Austin, TX, United States

SEO Specialist

Wunderman Thompson

Media Services

San Diego, CA, United States

SEO Specialist

Wunderman Thompson

Media Services

Memphis, TN, United States

Project Management & Delivery

Praha, Czech Republic

Creative

Buenos Aires, Argentina

Creative

Memphis, TN, United States

Creative

Austin, TX, United States

Finance

Dallas, TX, United States

Finance

Dallas, TX, United States

Stáž - VŠKK

Wunderman Thompson

Early Careers & Internships

Praha, Czech Republic

Technology

London, United Kingdom

Technology

New York, NY, United States

Strategy Director

Wunderman Thompson

Strategy

Seattle, WA, United States

SVP, Creative Director - Copy

Wunderman Thompson Health

Creative

New York, NY, United States

Technical Architect

Wunderman Thompson

Technology

Dallas, TX, United States

Technology

London, United Kingdom

Technology

Praha, Czech Republic

UI Designer

Possible

Creative

Buenos Aires, Argentina

VP Director of Strategy

Wunderman Thompson

Strategy

Orange County, CA, United States

VP, Medical Director

Wunderman Thompson Health

Medical & Scientific

Stamford, CT, United States

VP, Medical Director

Wunderman Thompson Health

Medical & Scientific

New York, NY, United States

Zaslat CV/Send CV

Wunderman Thompson

Experience

Praha, Czech Republic

No positions are available at this time.