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Careers

Senior Experience Strategist

at Wunderman Thompson
Minneapolis, Minnesota, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we are looking for:

Wunderman Thompson, Midwest is seeking a Senior Experience Strategist to be responsible for creating strategy artifacts for a range of projects. You are skilled and a highly-proficient expert in user-centered strategy and insight-driven design. You’re someone who can synthesize and translate abstract and complex concepts and content into simple, innovative solutions that frame clear opportunities to build strong product and service experiences.

You’re a seasoned practitioner who can zoom in and out and thrives at the intersection of data, technology, and creativity. You enjoy pushing a vision and bringing it to life, getting your mind and hands in the details. You’re an empathetic champion of the customer, with an insatiable curiosity for their motivations and needs, fluent in the end to end customer journey. You flourish when thinking about the role of content in delivering world-class, omnichannel experiences that drive your clients’ business. You have an ability to look at a situation, deconstruct it, and devise a way to make it better. You’re a restless futurist, inspired by brand and busines innovation and emerging technologies, while remaining keenly focused on solving the needs of today’s brands.

To be considered for this role, you must submit an online portfolio or PDF of your work.

What you’ll do:

  • Define | Work directly with clients at the outset of an assignment to define (or redefine) the right opportunity and the right problem to solve. Present directly to clients, gaining their trust by telling a concise and compelling story to explain our strategies and approach.
  • Innovate | Provide analysis and artifacts to help devise world-class insights that contribute to thoughtful and potentially disruptive strategies, by helping develop deliverables such as research plans and analysis, experience briefs, customer journeys, roadmaps, and participating in workshops. You’ll provide strategic inputs throughout the creation of the products – from vision and conception to launch and optimization.
  • Collaborate | You’ll serve as a subject-matter expert in all things experience strategy and help lead both clients and peers alike to help think about opportunities that solve business challenges, while meeting brand and customer needs. You’ll work closely with a multi-disciplinary group of Content Strategists, Designers, Project Managers, Account Teams, and Technologists, demonstrating and inspiring by showing your knowledge of your craft.

Who you are:

  • Systematically Creative Thinker | You’re an analytical and technically-minded problem solver with a brain for logic, data, and patterns. Best yet, you know how to call on both the analytical and creative sides of your brain to help find that perfect balance that changes the way humans experience the digital and physical world.
  • Detail-Driven Craftsman | You know how to create artifacts and deliverables that provide perspective, inspire innovation, and drive decisions and outcomes. You are most motivated when you’re able to dig into the details. You’re also able to uncover, synthesize, and explain the complex in a clear, simple, and actionable way.
  • Collaborator | You thrive working at the center of small groups that include Content Strategists, Designers, Project Managers, Account Teams, and Technologists, serving as a catalyst that helps the team design, deliver and optimize multi-platform, extensible solutions for our clients.

What you’ll need:  

  • 5+ years of experience in a digital or integrated agency or consultancy
  • Have worked in a progressive, creatively-driven agency environment that has embraced digitally-led thinking and Experience Strategy and Design principles as part of the core creative process.
  • Proven track record creating Strategy artifacts for website builds, redesigns, site consolidations, platform builds and brand integrations, like customer journeys, archetypes, experience briefs, strategic POVs, and research plans.
  • Experience working on multiple work streams with a familiarity and comfort working within an agile environment.
  • Experience in executing research initiatives to gather additional content focused requirements.
  • A diverse portfolio of work that demonstrates your approach to Content Strategy and how it was applied to influence the creation of user-centered product and service experiences.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We're always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

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Current Job Openings

Job Title
Department
Location
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Account Supervisor

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AdTech Lead

Possible

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Creative

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Strategy

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Strategy

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Business Manager

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Commercial Lead

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Copywriter

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Seattle, WA, United States

Copywriter

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Creative

Titusville, NJ, United States

Creative

Praha, Czech Republic

Creative Director

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Creative

Minneapolis, MN, United States

Creative Director

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Creative

Chicago, IL, United States

CRM Campaign Manager

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Client Services

London, United Kingdom

CRM Senior Project Manager

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Project Management & Delivery

London, United Kingdom

Customer Experience Strategist

Wunderman Thompson Health

Consulting

New York, NY, United States

Data Analyst

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Data & Analytics

London, United Kingdom

Data Engineer

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Data & Analytics

Dallas, TX, United States

Data Scientist

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Data & Analytics

Dallas, TX, United States

Designer

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Creative

Atlanta, GA, United States

Designer

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Creative

Los Angeles, CA, United States

Developer

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Technology

Helsinki, Finland

Technology

Budapest, Hungary

Digital Designer

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Production

Buenos Aires, Argentina

Creative

Buenos Aires, Argentina

Digital Project Manager

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Project Management & Delivery

Minneapolis, MN, United States

Digital Project Manager

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Project Management & Delivery

Chicago, IL, United States

Client Services

London, United Kingdom

Project Management & Delivery

London, United Kingdom

People

Paris, France

Project Management & Delivery

Chicago, IL, United States

Project Management & Delivery

Minneapolis, MN, United States

Drupal Developer

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Technology

Budapest, Hungary

eCommerce Media Planner

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Media Services

Seattle, WA, United States

Media Services

Seattle, WA, United States

e-Commerce Specialist

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Operations

Seattle, WA, United States

Editorial Assistant

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Strategy

New York, NY, United States

Finance

London, United Kingdom

English Native Copywriter

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Creative

Buenos Aires, Argentina

Executive Assistant

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Operations

Seattle, WA, United States

Experience Designer, UX

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Experience

Chicago, IL, United States

Experience Designer, UX

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Experience

Minneapolis, MN, United States

Experience Strategist

Wunderman Thompson Health

Strategy

Washington, DC, United States

Technology

Denver, CO, United States

Frontend Developer

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Technology

Budapest, Hungary

Front End Developer

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Technology

Titusville, NJ, United States

General Accountant

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Finance

San José, Costa Rica

New Business

London, United Kingdom

New Business

London, United Kingdom

Data & Analytics

Praha, Czech Republic

Group Account Director

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Client Services

Minneapolis, MN, United States

Group Account Director

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Client Services

Austin, TX, United States

Group Account Supervisor

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Client Services

New York, NY, United States

Group Strategy Director

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Strategy

Atlanta, GA, United States

Group Strategy Director

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Strategy

Chicago, IL, United States

Group Strategy Director

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Strategy

Minneapolis, MN, United States

Growth Manager

Acceleration

New Business

Seattle, WA, United States

Growth Manager

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Washington, DC, United States

Growth Manager

Acceleration

New Business

Chicago, IL, United States

Growth Manager

Acceleration

New Business

New York, NY, United States

Head of PMO

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Project Management & Delivery

Budapest, Hungary

HR & Administration Intern

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Early Careers & Internships

Poznań, Poland

Integrated Project Manager

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Toronto, Canada

Project Management & Delivery

London, United Kingdom

Internal Project Manager

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Strategy

London, United Kingdom

Java Developer

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Technology

Dallas, TX, United States

Junior Copywriter

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Creative

Atlanta, GA, United States

Junior IT Support Engineer

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Technology

Poznań, Poland

Strategy

London, United Kingdom

Early Careers & Internships

Buenos Aires, Argentina

Marketing & Analytics

Wunderman Thompson

Data & Analytics

Buenos Aires, Argentina

Technology

Praha, Czech Republic

Technology

Buenos Aires, Argentina

Technology

Dallas, TX, United States

Media Buyer

Wunderman Thompson Health

Media Services

Kansas City, MO, United States

Medical Director

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Medical & Scientific

Stamford, CT, United States

Medical Director

Wunderman Thompson Health

Medical & Scientific

New York, NY, United States

Creative

Austin, TX, United States

Motion Designer

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Creative

London, United Kingdom

Technology

Budapest, Hungary

Online Redakteur (m/w/d)

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Creative

München, Germany

Open Application

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Helsinki, Finland

Creative

München, Germany

Project Management & Delivery

München, Germany

Creative

München, Germany

Data & Analytics

Richardson, TX, United States

PR and Communications Manager

Wunderman Thompson Technology

Marketing

London, United Kingdom

President, NY

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Executive

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Program Director

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Project Management & Delivery

New York, NY, United States

Program Manager

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Project Management & Delivery

Seattle, WA, United States

Project Management & Delivery

Seattle, WA, United States

Program Manager (Contract)

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Project Management & Delivery

New York, NY, United States

Project Coordinator

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Project Management & Delivery

Los Angeles, CA, United States

Project Lead

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Project Management & Delivery

Helsinki, Finland

Project Manager

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Project Management & Delivery

Seattle, WA, United States

Project Manager

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Project Management & Delivery

Helsinki, Finland

Project Manager

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Project Management & Delivery

Buenos Aires, Argentina

Project Manager

Wunderman Thompson

Project Management & Delivery

Seattle, WA, United States

Project Management & Delivery

Buenos Aires, Argentina

Project Manager

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Project Management & Delivery

New York, NY, United States

Project Manager

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Project Management & Delivery

Seattle, WA, United States

Project Manager

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Project Management & Delivery

Seattle, WA, United States

Project Manager

Wunderman Thompson

Project Management & Delivery

Atlanta, GA, United States

Project Manager (CRM)

Wunderman Thompson

Project Management & Delivery

Toronto, Canada

Project Management & Delivery

Toronto, Canada

Projektmanager

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Project Management & Delivery

München, Germany

Public Relations Director

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Media Services

New York, NY, United States

QA Analyst

Wunderman Thompson

Technology

Budapest, Hungary

Operations

Buenos Aires, Argentina

Recruiter

Possible

People

Buenos Aires, Argentina

Resource Coordinator

Wunderman Thompson

Operations

Los Angeles, CA, United States

Scientific Coordinator

Wunderman Thompson Health

Medical & Scientific

New York, NY, United States

Senior Account Director

Wunderman Thompson

Client Services

Los Angeles, CA, United States

Senior Account Executive

Wunderman Thompson Health

Client Services

Washington, DC, United States

Senior Account Manager

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Production

Austin, TX, United States

Creative

Buenos Aires, Argentina

Senior Art Director

Wunderman Thompson

Creative

Atlanta, GA, United States

Creative

Buenos Aires, Argentina

Senior Art Director

Wunderman Thompson

Creative

Seattle, WA, United States

Strategy

Los Angeles, CA, United States

Senior Copywriter

Wunderman Thompson

Creative

Memphis, TN, United States

Senior Copywriter

Wunderman Thompson

Creative

Atlanta, GA, United States

Senior Copywriter

Wunderman Thompson

Creative

Seattle, WA, United States

Senior Copywriter

Wunderman Thompson Health

Creative

Washington, DC, United States

Senior Copywriter

Wunderman Thompson

Creative

Austin, TX, United States

Senior Copywriter

Wunderman Thompson

Creative

Chicago, IL, United States

Creative

Chicago, IL, United States

Creative

Memphis, TN, United States

Creative

Austin, TX, United States

Senior Designer

Wunderman Thompson

Creative

Titusville, NJ, United States

Senior Designer

Wunderman Thompson

Creative

Atlanta, GA, United States

Senior Designer (Contract)

Wunderman Thompson

Creative

Atlanta, GA, United States

Senior Developer

Wunderman Thompson

Technology

Johannesburg, South Africa

Client Services

London, United Kingdom

Data & Analytics

Memphis, TN, United States

Data & Analytics

Austin, TX, United States

Data & Analytics

Chicago, IL, United States

Media Services

Memphis, TN, United States

Media Services

Austin, TX, United States

Project Management & Delivery

Minneapolis, MN, United States

Project Management & Delivery

Chicago, IL, United States

Senior Digital Strategist

Wunderman Thompson

Strategy

Austin, TX, United States

Senior Digital Strategist

Wunderman Thompson

Strategy

San Diego, CA, United States

Senior Digital Strategist

Wunderman Thompson

Strategy

Memphis, TN, United States

Senior Digital Strategist

Wunderman Thompson

Strategy

Chicago, IL, United States

Senior Experience Designer

Wunderman Thompson

Experience

Toronto, Canada

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Senior HR Business Partner

Wunderman Thompson

People

London, United Kingdom

Data & Analytics

New York, NY, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Seattle, WA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Titusville, NJ, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Los Angeles, CA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Seattle, WA, United States

Senior QA Manager

Wunderman Thompson

Technology

Richardson, TX, United States

Media Services

Austin, TX, United States

Media Services

Memphis, TN, United States

Senior Service Designer

Wunderman Thompson

Experience

London, United Kingdom

Senior Social Strategist

Wunderman Thompson

Strategy

Washington, DC, United States

Senior Strategist

Wunderman Thompson

Strategy

Seattle, WA, United States

Senior Strategist

Wunderman Thompson

Strategy

Seattle, WA, United States

Senior Strategist

Wunderman Thompson

Strategy

London, United Kingdom

Senior Strategist

Wunderman Thompson

Strategy

New York, NY, United States

Technology

Denver, CO, United States

Project Management & Delivery

Austin, TX, United States

Technology

Praha, Czech Republic

Senior UX Designer

Wunderman Thompson

Experience

Seattle, WA, United States

Software Engineer Intern (Java)

Wunderman Thompson Technology

Technology

Bydgoszcz, Poland

Software Engineer Intern (Java)

Wunderman Thompson Technology

Technology

Poznań, Poland

Sr. SEO Specialist

Wunderman Thompson

Media Services

San Diego, CA, United States

Sr. SEO Specialist

Wunderman Thompson

Media Services

Chicago, IL, United States

Sr. SEO Specialist

Wunderman Thompson

Media Services

Austin, TX, United States

Sr. SEO Specialist

Wunderman Thompson

Media Services

Memphis, TN, United States

Project Management & Delivery

Atlanta, GA, United States

Strategy Director

Wunderman Thompson

Strategy

Seattle, WA, United States

Client Services

Rogers, AR, United States

Client Services

Rogers, AR, United States

Client Services

Chicago, IL, United States

SVP, Creative Director - Copy

Wunderman Thompson Health

Creative

New York, NY, United States

Talent Acquisition Coordinator

Wunderman Thompson Health

People

New York, NY, United States

Technical Project Manager

Wunderman Thompson

Technology

Budapest, Hungary

Technical Project Manager

Wunderman Thompson Technology

Technology

Bydgoszcz, Poland

Technical Project Manager

Wunderman Thompson Technology

Technology

Poznań, Poland

Technical Project Manager Intern

Wunderman Thompson Technology

Technology

Bydgoszcz, Poland

Technical Project Manager Intern

Wunderman Thompson Technology

Technology

Poznań, Poland

Technology

London, United Kingdom

Technology Partner Manager

Wunderman Thompson

Technology

Los Angeles, CA, United States

Technology Partner Manager

Wunderman Thompson

Technology

Seattle, WA, United States

Technology Partner Manager

Wunderman Thompson

Technology

New York, NY, United States

Technology

Praha, Czech Republic

Technology

Los Angeles, CA, United States

Technology

Seattle, WA, United States

Technology

New York, NY, United States

Strategy

Orange County, CA, United States

Trainee/ Creative

Wunderman Thompson

Creative

Helsinki, Finland

Project Management & Delivery

Helsinki, Finland

Trainee/ Technology

Wunderman Thompson

Technology

Helsinki, Finland

Strategy

Los Angeles, CA, United States

Creative

Los Angeles, CA, United States

Client Services

Chicago, IL, United States

VP, Account

Wunderman Thompson

Client Services

Los Angeles, CA, United States

VP, Group Account Supervisor

Wunderman Thompson Health

Client Services

New York, NY, United States

VP, Martech Integration

Wunderman Thompson Health

Technology

Saint Louis, MO, United States

VP, Medical Director

Wunderman Thompson Health

Medical & Scientific

Stamford, CT, United States

VP, Medical Director

Wunderman Thompson Health

Medical & Scientific

New York, NY, United States

Web Analyst

Wunderman Thompson

Data & Analytics

Praha, Czech Republic

Zaslat CV/Send CV

Wunderman Thompson

Experience

Praha, Czech Republic

No positions are available at this time.