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Careers

Senior Experience Strategist (Freelance)

at Wunderman Thompson
Minneapolis, Minnesota, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we are looking for:

Wunderman Thompson, Midwest is seeking a freelance Senior Experience Strategist to be responsible for creating strategy artifacts for a range of projects. You are skilled and a highly-proficient expert in user-centered strategy and insight-driven design. You’re someone who can synthesize and translate abstract and complex concepts and content into simple, innovative solutions that frame clear opportunities to build strong product and service experiences.

You’re a seasoned practitioner who can zoom in and out and thrives at the intersection of data, technology, and creativity. You enjoy pushing a vision and bringing it to life, getting your mind and hands in the details. You’re an empathetic champion of the customer, with an insatiable curiosity for their motivations and needs, fluent in the end to end customer journey. You flourish when thinking about the role of content in delivering world-class, omnichannel experiences that drive your clients’ business. You have an ability to look at a situation, deconstruct it, and devise a way to make it better. You’re a restless futurist, inspired by brand and business innovation and emerging technologies, while remaining keenly focused on solving the needs of today’s brands.

To be considered for this role, you must submit an online portfolio or PDF of your work.

What you’ll do:

  • Define | Work directly with clients at the outset of an assignment to define (or redefine) the right opportunity and the right problem to solve. Present directly to clients, gaining their trust by telling a concise and compelling story to explain our strategies and approach.
  • Innovate | Provide analysis and artifacts to help devise world-class insights that contribute to thoughtful and potentially disruptive strategies, by helping develop deliverables such as research plans and analysis, experience briefs, customer journeys, roadmaps, and participating in workshops. You’ll provide strategic inputs throughout the creation of the products – from vision and conception to launch and optimization.
  • Collaborate | You’ll serve as a subject-matter expert in all things experience strategy and help lead both clients and peers alike to help think about opportunities that solve business challenges, while meeting brand and customer needs. You’ll work closely with a multi-disciplinary group of Content Strategists, Designers, Project Managers, Account Teams, and Technologists, demonstrating and inspiring by showing your knowledge of your craft.

Who you are:

  • Systematically Creative Thinker | You’re an analytical and technically-minded problem solver with a brain for logic, data, and patterns. Best yet, you know how to call on both the analytical and creative sides of your brain to help find that perfect balance that changes the way humans experience the digital and physical world.
  • Detail-Driven Craftsman | You know how to create artifacts and deliverables that provide perspective, inspire innovation, and drive decisions and outcomes. You are most motivated when you’re able to dig into the details. You’re also able to uncover, synthesize, and explain the complex in a clear, simple, and actionable way.
  • Collaborator | You thrive working at the center of small groups that include Content Strategists, Designers, Project Managers, Account Teams, and Technologists, serving as a catalyst that helps the team design, deliver and optimize multi-platform, extensible solutions for our clients.

What you’ll need:  

  • 5+ years of experience in a digital or integrated agency or consultancy.
  • Have worked in a progressive, creatively-driven agency environment that has embraced digitally-led thinking and Experience Strategy and Design principles as part of the core creative process.
  • Proven track record creating Strategy artifacts for website builds, redesigns, site consolidations, platform builds and brand integrations, like customer journeys, archetypes, experience briefs, strategic POVs, and research plans.
  • Experience working on multiple work streams with a familiarity and comfort working within an agile environment.
  • Experience in executing research initiatives to gather additional content focused requirements.
  • A diverse portfolio of work that demonstrates your approach to Content Strategy and how it was applied to influence the creation of user-centered product and service experiences.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

Current Job Openings

Job Title
Department
Location
Account Director

Wunderman Thompson

Client Services

Memphis, TN, United States

Account Director

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Client Services

Austin, TX, United States

Account Executive

Wunderman Thompson Health

Client Services

Stamford, CT, United States

Account Manager

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Client Services

London, United Kingdom

Account Manager (Digital)

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Client Services

New York, NY, United States

Client Services

Praha, Czech Republic

Client Services

Praha, Czech Republic

Project Management & Delivery

Toronto, Canada

Account Supervisor

Wunderman Thompson

Client Services

Los Angeles, CA, United States

Account Supervisor

Wunderman Thompson

Client Services

Seattle, WA, United States

Account Supervisor

Wunderman Thompson Health

Client Services

Stamford, CT, United States

Architect

Wunderman Thompson

Technology

Dallas, TX, United States

Art Director

Wunderman Thompson

Creative

Praha, Czech Republic

Art Director

Wunderman Thompson Health

Creative

New York, NY, United States

Creative

Seattle, WA, United States

Creative

Seattle, WA, United States

Associate Medical Director

Wunderman Thompson Health

Medical & Scientific

Stamford, CT, United States

Medical & Scientific

New York, NY, United States

Associate Strategist

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Strategy

Seattle, WA, United States

Strategy

Seattle, WA, United States

Associate UX Director

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Experience

Seattle, WA, United States

Brand Strategist

Wunderman Thompson Health

Strategy

New York, NY, United States

Data & Analytics

Louisville, CO, United States

Campaign Administrator

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Technology

Praha, Czech Republic

Client Manager

Wunderman Thompson Technology

Client Services

London, United Kingdom

CMS Administrator

Wunderman Thompson

Technology

Toronto, Canada

Content Architect

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Experience

London, United Kingdom

Content Maker

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Production

Atlanta, GA, United States

Content Producer

Wunderman Thompson

Production

Atlanta, GA, United States

Creative

Praha, Czech Republic

Creative

Praha, Czech Republic

Creative

Buenos Aires, Argentina

Creative Director

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Creative

Minneapolis, MN, United States

Data Engineer

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Data & Analytics

Dallas, TX, United States

Data Scientist

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Data & Analytics

Dallas, TX, United States

Designer

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Creative

Atlanta, GA, United States

Designer

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Creative

Los Angeles, CA, United States

Developer (HTML, CSS, JS)

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Technology

Praha, Czech Republic

Digital Assets Designer

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Creative

Praha, Czech Republic

Digital Campaign Manager

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Media Services

Memphis, TN, United States

Digital Designer

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Production

Buenos Aires, Argentina

Creative

Buenos Aires, Argentina

Digital Experience Strategist

Wunderman Thompson Health

Consulting

Washington, DC, United States

Drupal Developer

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Technology

Budapest, Hungary

Editor

Wunderman Thompson Health

Creative

New York, NY, United States

Finance

London, United Kingdom

English Native Copywriter

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Creative

Buenos Aires, Argentina

Event Specialist

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Project Management & Delivery

Toronto, Canada

Executive Assistant

Wunderman Thompson

Operations

Seattle, WA, United States

Creative

Los Angeles, CA, United States

Experience Designer, UX

Wunderman Thompson

Experience

Minneapolis, MN, United States

Experience Designer, UX

Wunderman Thompson

Experience

Chicago, IL, United States

Experience Strategist

Wunderman Thompson Health

Strategy

Washington, DC, United States

Finance Manager EMEA

Wunderman Thompson

Finance

London, United Kingdom

Technology

Denver, CO, United States

Finance

New York, NY, United States

Data & Analytics

Praha, Czech Republic

Group Account Director

Wunderman Thompson

Client Services

Austin, TX, United States

Group Account Director

Wunderman Thompson

Client Services

Seattle, WA, United States

Group Account Supervisor

Wunderman Thompson Health

Client Services

New York, NY, United States

Media Services

Chicago, IL, United States

Group Strategy Director

Wunderman Thompson

Strategy

Chicago, IL, United States

Group Strategy Director

Wunderman Thompson

Strategy

Washington, DC, United States

Group Strategy Director

Wunderman Thompson

Strategy

Atlanta, GA, United States

Group Strategy Director

Wunderman Thompson

Strategy

Minneapolis, MN, United States

Growth Marketing Manager

Wunderman Thompson

New Business

England, United Kingdom

Head of PMO

Wunderman Thompson

Project Management & Delivery

Budapest, Hungary

Head of PMO, EMEA

Acceleration

Project Management & Delivery

London, United Kingdom

HR & Administration Intern

Wunderman Thompson Technology

Early Careers & Internships

Poznań, Poland

Insight Lead

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Data & Analytics

Praha, Czech Republic

IT Assets Specialist Hardware Software

Wunderman Thompson Technology

Technology

Poznań, Poland

Java Developer

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Technology

Dallas, TX, United States

Junior Copywriter

Wunderman Thompson

Creative

Atlanta, GA, United States

Project Management & Delivery

Toronto, Canada

Junior IT Support Engineer

Wunderman Thompson Technology

Technology

Poznań, Poland

Junior Project Manager

Wunderman Thompson

Project Management & Delivery

Toronto, Canada

Junior Service Designer

Wunderman Thompson

Experience

London, United Kingdom

Junior UX Designer

Wunderman Thompson

Experience

London, United Kingdom

Technology

Denver, CO, United States

Marketing Executive

Wunderman Thompson

Marketing

London, United Kingdom

Technology

Buenos Aires, Argentina

Technology

Los Angeles, CA, United States

Media Manager

Wunderman Thompson Health

Data & Analytics

Washington, DC, United States

Medical Copywriter

Wunderman Thompson Health

Creative

New York, NY, United States

Medical Director

Wunderman Thompson Health

Medical & Scientific

New York, NY, United States

Medical Director

Wunderman Thompson Health

Medical & Scientific

Stamford, CT, United States

Technology

Budapest, Hungary

Paid Search Specialist

Wunderman Thompson

Media Services

San Diego, CA, United States

People Director

Wunderman Thompson

People

Los Angeles, CA, United States

PR and Communications Manager

Wunderman Thompson Technology

Marketing

London, United Kingdom

President, NY

Wunderman Thompson Health

Executive

Wunderman Thompson Health,

Program Manager

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Project Management & Delivery

Seattle, WA, United States

Project Manager

Wunderman Thompson

Project Management & Delivery

Seattle, WA, United States

Project Manager

Wunderman Thompson

Project Management & Delivery

Los Angeles, CA, United States

Project Manager

Wunderman Thompson

Project Management & Delivery

Atlanta, GA, United States

Project Manager

Wunderman Thompson

Project Management & Delivery

Buenos Aires, Argentina

Project Management & Delivery

Buenos Aires, Argentina

Project Management & Delivery

Toronto, Canada

QA Analyst

Wunderman Thompson

Technology

Budapest, Hungary

Recruitment Coordinator

Wunderman Thompson Health

People

New York, NY, United States

Senior Account Executive

Wunderman Thompson

Client Services

Toronto, Canada

Senior Account Executive

Wunderman Thompson Health

Client Services

New York, NY, United States

Senior Account Manager

Wunderman Thompson

Production

Austin, TX, United States

Client Services

London, United Kingdom

Senior Analyst

Wunderman Thompson Health

Data & Analytics

Washington, DC, United States

Data & Analytics

Dallas, TX, United States

Senior Art Director

Wunderman Thompson

Creative

Atlanta, GA, United States

Senior Art Director

Wunderman Thompson

Creative

Seattle, WA, United States

Senior B2B Art Director

Wunderman Thompson

Creative

Seattle, WA, United States

Senior Business Analyst

Wunderman Thompson

Technology

Minneapolis, MN, United States

Senior Business Analyst

Wunderman Thompson

Technology

Chicago, IL, United States

Finance

London, United Kingdom

Strategy

Orange County, CA, United States

Senior Copywriter

Wunderman Thompson

Creative

Seattle, WA, United States

Senior Copywriter

Wunderman Thompson

Creative

Atlanta, GA, United States

Senior Developer

Wunderman Thompson

Technology

Johannesburg, South Africa

Data & Analytics

Minneapolis, MN, United States

Data & Analytics

Chicago, IL, United States

Media Services

Austin, TX, United States

Media Services

Memphis, TN, United States

Senior Digital Strategist

Wunderman Thompson

Strategy

Austin, TX, United States

Senior Digital Strategist

Wunderman Thompson

Strategy

Memphis, TN, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Data & Analytics

New York, NY, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Toronto, Canada

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Los Angeles, CA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Toronto, Canada

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Minneapolis, MN, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Philadelphia, PA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Trenton, NJ, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Seattle, WA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Atlanta, GA, United States

Project Management & Delivery

Chicago, IL, United States

Project Management & Delivery

Minneapolis, MN, United States

Project Management & Delivery

Atlanta, GA, United States

Senior Service Designer

Wunderman Thompson

Experience

London, United Kingdom

Client Services

London, United Kingdom

Senior Strategist

Wunderman Thompson

Strategy

New York, NY, United States

Senior Strategist

Wunderman Thompson

Strategy

London, United Kingdom

Technology

Denver, CO, United States

Project Management & Delivery

Los Angeles, CA, United States

Technology

Atlanta, GA, United States

SEO Specialist (Freelance)

Wunderman Thompson

Media Services

Austin, TX, United States

SEO Specialist (Freelance)

Wunderman Thompson

Media Services

San Diego, CA, United States

SEO Specialist (Freelance)

Wunderman Thompson

Media Services

Memphis, TN, United States

Data & Analytics

Louisville, CO, United States

Social Strategist

Wunderman Thompson

Strategy

Montréal, Canada

Creative

Buenos Aires, Argentina

Sr. SEO Specialist

Wunderman Thompson

Media Services

San Diego, CA, United States

Sr. SEO Specialist

Wunderman Thompson

Media Services

Memphis, TN, United States

Sr. SEO Specialist

Wunderman Thompson

Media Services

Austin, TX, United States

Sr. SEO Specialist

Wunderman Thompson

Media Services

Chicago, IL, United States

Strategist (Temporary)

Wunderman Thompson

Strategy

Orange County, CA, United States

SVP, Creative Director - Copy

Wunderman Thompson Health

Creative

New York, NY, United States

SVP, Medical Director

Wunderman Thompson Health

Strategy

New York, NY, United States

People

Portland, OR, United States

People

Seattle, WA, United States

Technology

Atlanta, GA, United States

Technical Project Manager

Wunderman Thompson Technology

Technology

Bydgoszcz, Poland

Technical Project Manager

Wunderman Thompson Technology

Technology

Poznań, Poland

Technical Project Manager

Wunderman Thompson

Technology

Budapest, Hungary

Technical Project Manager Intern

Wunderman Thompson Technology

Technology

Poznań, Poland

Technical Project Manager Intern

Wunderman Thompson Technology

Technology

Bydgoszcz, Poland

Technology

London, United Kingdom

Technology Partner Manager

Wunderman Thompson

Technology

Seattle, WA, United States

Technology Partner Manager

Wunderman Thompson

Technology

Los Angeles, CA, United States

Technology Partner Manager

Wunderman Thompson

Technology

New York, NY, United States

Technology

Praha, Czech Republic

UI Designer

Possible

Creative

Buenos Aires, Argentina

UX/ UI Designer

Wunderman Thompson

Production

Buenos Aires, Argentina

VP, Account

Wunderman Thompson

Client Services

Seattle, WA, United States

VP, Group Account Supervisor

Wunderman Thompson Health

Client Services

New York, NY, United States

VP, Medical Director

Wunderman Thompson Health

Medical & Scientific

Stamford, CT, United States

VP, Medical Director

Wunderman Thompson Health

Medical & Scientific

New York, NY, United States

Zaslat CV/Send CV

Wunderman Thompson

Experience

Praha, Czech Republic

No positions are available at this time.