Careers
Senior Business Analyst
at Wunderman ThompsonWho we are:
At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.
We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.
Who we are looking for:
Wunderman Thompson is seeking a Senior Business Analyst to join our Midwest team. The Senior Business Analyst leads the requirements gathering process and works as a liaison among a project’s stakeholders in order to understand the business issues and challenges of a client’s organization, and to recommend solutions that enable clients to achieve their goals. The Senior Business Analyst works closely with digital strategists, designers, and technology teams to understand, analyze, and document requirements and deliver functional specifications for project delivery.
What you’ll do:
- Deliverables | Lead requirements gathering processes with clients and internal stakeholders. Produce foundational documentation for product delivery. Translate the “what” from the business requirements into the “how” in functional requirements. Create design specifications, user scenarios, process flow diagrams, and acceptance criteria.
- Process | Support agile processes to ensure seamless and timely delivery. Including partnering in feature backlog prioritization, user story and task creation.
- People | Serve as the connector between clients, creative, user experience, strategy, quality assurance, and development to ensure business goals are achieved.
Who you are:
- Critical Thinker | Ability to apply critical thinking and analytical skills to recommend creative solutions to business and technical challenges.
- Flexible and collaborative | Multi-disciplined in a variety of concepts and practices related to web development, content management systems, mobile application development, and user experience. Thriving in cross-disciplined teams and comfortable with ambiguity.
- Self-Starter | Dig in and figure out how to work around problems. Have an ability to immerse oneself into an industry or market and quickly add value. Capable of self-management and able to define which deliverables would best support a project.
- Organized | Highly organized with attention to detail and priority. Able to organize and articulate complex technology concepts.
What you’ll need:
- 5-7 years of experience working in an interactive agency, online software development, or systems integrations consulting firm.
- At least 3 years’ experience documenting requirements and product specifications for websites, intranets, and/or mobile experiences.
- Experience in client services role, working with and delivering to external clients.
- Excellent written and oral communication skills.
- Agile development cycle experience.
Wunderman Thompson is a WPP agency. For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.
We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.
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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.
We’re always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.
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