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Careers

Vice President, Account Management

at Wunderman Thompson
Chicago, Illinois, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Wunderman Thompson Commerce is our creative- and strategy-led commerce agency.  We create experiences that shoppers want, and brands and retailers need. We represent the next generation of shopper marketing solutions for engaging the digitally savvy consumer. Wunderman Thompson Commerce is designed to change the way brands engage with consumers and shoppers. We combine tech, analytics, data, campaign planning, and creative services with social shopper, shopper engagement services, and the creation of original content – from branded videos to events, mobile and in-store platforms – to influence shoppers in new ways. And we’re looking for passionate people who want to help us make what’s next.

 Who we are looking for:

Wunderman Thompson Commerce is seeking a transformative leader responsible for managing, developing, and growing the Account Management team. You must have proven experience in managing large portfolios of clients and developing teams to drive both client and agency success. You must foster and guide the success of the team in all aspects of existing and new business opportunities. For success in this role, the ability to bridge gaps between teams and work cross-functionally to drive solutions is critical.  

An in-depth knowledge of the latest tools, technology, and shopper behavior with the ability to translate that knowledge into actionable business results and shopper solutions is required.  We are looking for a candidate who can be the champion for our Account Management practice, develop strong client relationships, is passionate about building winning teams and likes to have fun along the way.

What you’ll do:

  • Lead | Responsible for all aspects of the Account Management department’s success. Develop and own the department strategy and ensure seamless integration amongst the entire Wunderman Thompson family.  Provide high-level internal oversight for execution of digital planning and campaign development, and provide point of escalation/resolution for client and project teams.
  • Client | Develop, maintain and grow key client relationships at a senior level. Measure and ensure client satisfaction.  Oversee development, management, and growth of our Account Management  Network.
  • Team | Manage, recruit, and support the Account Management Team across multiple office locations. Provide the right structure and staffing plans based upon project responsibilities and revenue generation.  Build a positive and transformative culture within the agency and team.  Instill a passion for creativity and groundbreaking ideas within the team.
  • Strategic Insight | Lead strategic thinking for all projects, with heightened focus on omni-channel solutions and new business models. It is critical that solutions deliver on key client objectives and contribute in the delivery of business targets.  Maintain an extensive base of industry, brand and competitive knowledge.

Who you are:

  • Team Leader | Seasoned team leader capable of managing team day to day as well as driving their growth.
  • A Builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
  • Problem Solver | Digs in and simplifies how to work around problems, asking "why not?" and "how can we make this better?".
  • Strong Communicator | Excellent communication and analytical skills.
  • Detail Oriented | Sharp attention to detail and a drive for perfection.
  • Open and Collaborative | Our team is close-knit and supportive, and we’re working with a lot of unknowns – you must champion team environments that are comfortable and encouraging.
  • Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What you’ll need:

  • 12+ years direct relevant marketing management experience, preferably in a digital agency.
  • 10+ years working in account management in an advertising agency or similar marketing services agency.
  • Strong and proven leadership, team building and management skills.
  • Demonstrates a strong business mindset and ambition. Drive growth for client, retailer, and agency.
  • Passionate about brand building and emerging technologies. Strong experience and understanding of Shopper Marketing.
  • Entrepreneurial self-starter with a strong bias for action. Resourceful manager that can do more with less.
  • Build strong client relationships managing expectations and deliverables.
  • Strategic Planning & Development: ability to develop strategic go-to-market plans that deliver on client results. Understand and leverage insights that define the problem and drive the solution.
  • Market Assessment: ability to understand the customer and competitive landscape, develop new solutions/models to existing problems.
  • People management: ability to establish clear performance expectations, provide clear and balanced performance feedback, relate to others in an open and accepting manner, build effective internal/external relationship.
  • Financial P&L Management: while not directly responsible for financial targets, provide key business inputs into monthly/annual forecasting meeting.
  • Measurement: develop evaluation models/KPIs to measure program effectiveness, present performance to client with lessons learned and implications moving forward.
  • Project Management: ability to plan projects, goal set, task plans, deliver projects on time and within budget, ability to prioritize multiple initiatives and coordinate and supervise assigned people to optimize effective execution.
  • Highly articulate with excellent verbal, written communication and presentation skills.
  • Conviction and encourage to drive decisions and defend positions as appropriate.
  • Sound business and professional ethics.
  • Must have exceptional writing and grammatical skills.
  • Excellent verbal communication skills with ability to present ideas and information clearly.
  • Extreme attention to detail and outstanding organization skills.
  • Collaborative team player able to integrate with a diverse team full of opinions and ideas.
  • BA/BS degree in business, marketing or related field preferred but not required.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

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Established in 2019, Wunderman Thompson has a combined history of 150 years, setting the standard for marketing, communications and business innovation. We bring together over 20,000 creatives, analysts, strategists, customer experience designers and business consultants across 90 markets.

We're always looking for the best talent to add to our diverse and talented mix that is Wunderman Thompson.

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Current Job Openings

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Department
Location
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Associate Medical Director

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Creative Director

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Creative Director

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Creative

Minneapolis, MN, United States

CRM Campaign Manager

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CRM Senior Project Manager

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Project Management & Delivery

London, United Kingdom

Customer Experience Strategist

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Consulting

New York, NY, United States

Data Analyst

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Data & Analytics

London, United Kingdom

Data Engineer

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Data & Analytics

Dallas, TX, United States

Data Scientist

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Dallas, TX, United States

Designer

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Creative

Atlanta, GA, United States

Designer

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Designer (Contract)

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Creative

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Developer

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Helsinki, Finland

Technology

Budapest, Hungary

Digital Designer

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Production

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Creative

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Digital Project Manager

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Digital Project Manager

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Chicago, IL, United States

Client Services

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Project Management & Delivery

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Drupal Developer

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eCommerce Media Planner

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e-Commerce Specialist

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Operations

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Editorial Assistant

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Strategy

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Finance

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English Native Copywriter

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Executive Assistant

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Experience Designer, UX

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Experience Designer, UX

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Minneapolis, MN, United States

Experience Strategist

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Strategy

Washington, DC, United States

Technology

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Frontend Developer

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Budapest, Hungary

Front End Developer

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Titusville, NJ, United States

New Business

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New Business

London, United Kingdom

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Group Account Director

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Group Account Director

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Group Strategy Director

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Group Strategy Director

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Group Strategy Director

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Strategy

Minneapolis, MN, United States

Growth Manager

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Growth Manager

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Growth Manager

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Growth Manager

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Head of PMO

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HR & Administration Intern

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Integrated Project Manager

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Internal Project Manager

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Junior Copywriter

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Junior IT Support Engineer

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Strategy

London, United Kingdom

Early Careers & Internships

Buenos Aires, Argentina

Marketing & Analytics

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Buenos Aires, Argentina

Technology

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Technology

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Technology

Dallas, TX, United States

Media Buyer

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Media Services

Kansas City, MO, United States

Medical Director

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Medical & Scientific

Stamford, CT, United States

Medical Director

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New York, NY, United States

Creative

Austin, TX, United States

Motion Designer

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London, United Kingdom

Technology

Budapest, Hungary

Online Redakteur (m/w/d)

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Open Application

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PR and Communications Manager

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President, NY

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Executive

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Program Director

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Program Manager

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Project Management & Delivery

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Program Manager (Contract)

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Project Coordinator

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Project Lead

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Project Manager

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Project Manager

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Project Manager

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Project Manager

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Project Manager

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Project Manager

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Project Manager (CRM)

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Project Management & Delivery

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Projektmanager

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Public Relations Director

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QA Analyst

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Recruiter

Possible

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Resource Coordinator

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Scientific Coordinator

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Senior Account Director

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Senior Account Executive

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Senior Account Manager

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Production

Austin, TX, United States

Creative

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Creative

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Senior Art Director

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Creative

Atlanta, GA, United States

Senior Art Director

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Creative

Seattle, WA, United States

Strategy

Los Angeles, CA, United States

Senior Copywriter

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Senior Copywriter

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Creative

Washington, DC, United States

Senior Copywriter

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Creative

Atlanta, GA, United States

Senior Copywriter

Wunderman Thompson

Creative

Austin, TX, United States

Senior Copywriter

Wunderman Thompson

Creative

Seattle, WA, United States

Senior Copywriter

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Creative

Chicago, IL, United States

Creative

Memphis, TN, United States

Creative

Austin, TX, United States

Creative

Chicago, IL, United States

Senior Designer

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Creative

Atlanta, GA, United States

Senior Designer

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Creative

Titusville, NJ, United States

Senior Designer (Contract)

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Atlanta, GA, United States

Senior Developer

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Technology

Johannesburg, South Africa

Client Services

London, United Kingdom

Data & Analytics

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Data & Analytics

Atlanta, GA, United States

Data & Analytics

Austin, TX, United States

Data & Analytics

Chicago, IL, United States

Data & Analytics

Memphis, TN, United States

Data & Analytics

Austin, TX, United States

Data & Analytics

Chicago, IL, United States

Media Services

Austin, TX, United States

Media Services

Memphis, TN, United States

Project Management & Delivery

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Project Management & Delivery

Minneapolis, MN, United States

Senior Digital Strategist

Wunderman Thompson

Strategy

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Senior Digital Strategist

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Strategy

Chicago, IL, United States

Senior Digital Strategist

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Strategy

San Diego, CA, United States

Senior Digital Strategist

Wunderman Thompson

Strategy

Austin, TX, United States

Senior Engagement Strategist

Wunderman Thompson Health

Strategy

New York, NY, United States

Senior Experience Designer

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Experience

Toronto, Canada

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Experience

Minneapolis, MN, United States

Experience

Chicago, IL, United States

Senior HR Business Partner

Wunderman Thompson

People

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Data & Analytics

New York, NY, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

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Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Titusville, NJ, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Seattle, WA, United States

Senior Project Manager

Wunderman Thompson

Project Management & Delivery

Los Angeles, CA, United States

Media Services

Memphis, TN, United States

Media Services

Austin, TX, United States

Senior Service Designer

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Experience

London, United Kingdom

Senior Strategist

Wunderman Thompson

Strategy

Seattle, WA, United States

Senior Strategist

Wunderman Thompson

Strategy

London, United Kingdom

Senior Strategist

Wunderman Thompson

Strategy

Seattle, WA, United States

Senior Strategist

Wunderman Thompson

Strategy

New York, NY, United States

Technology

Denver, CO, United States

Project Management & Delivery

Austin, TX, United States

Technology

Praha, Czech Republic

Senior UX Designer

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Experience

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Software Engineer Intern (Java)

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Sr. SEO Specialist

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Sr. SEO Specialist

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Sr. SEO Specialist

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Media Services

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Sr. SEO Specialist

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Media Services

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Project Management & Delivery

Atlanta, GA, United States

Strategy Director

Wunderman Thompson

Strategy

Seattle, WA, United States

Client Services

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Chicago, IL, United States

Client Services

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SVP, Creative Director - Copy

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Creative

New York, NY, United States

Systems Engineer Intern

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Technology

Poznań, Poland

Talent Acquisition Coordinator

Wunderman Thompson Health

People

New York, NY, United States

People

Austin, TX, United States

People

Chicago, IL, United States

People

Atlanta, GA, United States

People

Seattle, WA, United States

Technical Project Manager

Wunderman Thompson Technology

Technology

Poznań, Poland

Technical Project Manager

Wunderman Thompson

Technology

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Technical Project Manager

Wunderman Thompson Technology

Technology

Bydgoszcz, Poland

Technical Project Manager Intern

Wunderman Thompson Technology

Technology

Bydgoszcz, Poland

Technical Project Manager Intern

Wunderman Thompson Technology

Technology

Poznań, Poland

Technology

London, United Kingdom

Technology Partner Manager

Wunderman Thompson

Technology

New York, NY, United States

Technology Partner Manager

Wunderman Thompson

Technology

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Technology Partner Manager

Wunderman Thompson

Technology

Seattle, WA, United States

Technology

Praha, Czech Republic

Technology

Seattle, WA, United States

Technology

Los Angeles, CA, United States

Technology

New York, NY, United States

Trainee/ Creative

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Creative

Helsinki, Finland

Project Management & Delivery

Helsinki, Finland

Trainee/ Technology

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Technology

Helsinki, Finland

Strategy

Los Angeles, CA, United States

Creative

Los Angeles, CA, United States

Client Services

Chicago, IL, United States

VP, Account

Wunderman Thompson

Client Services

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VP, Group Account Supervisor

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Client Services

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VP, Martech Integration

Wunderman Thompson Health

Technology

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VP, Medical Director

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VP, Medical Director

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Web Analyst

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Zaslat CV/Send CV

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Experience

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No positions are available at this time.