Who we are:
At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.
We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.
What will you be doing?
This is an opportunity to work across two or three key clients in the agency, with a specific focus on product and service design (Strategy, UX and UI design) and web builds, working alongside a high performing and talented team.
This person will partner closely with the Account Director across these accounts, and a project lead to manage the successful delivery of key projects and opportunities.
It will be your role to build exceptional relationships with the client stakeholders; using your experience and knowledge within this space to ensure that the solutions we create for them are of the highest standard.
Supported by an Account Director, you will be expected to be heavily involved in the day-to-day management of these key client projects and programmes of work taking proactive leadership that encourages teams to perform to the best of their ability, as well as having regular communication with clients.
This person will be detail-orientated and able to manage multiple projects independently and at a fast pace. They will stay calm and positive when dealing with multiple stakeholders and projects under pressure.
Who are you?
We are looking for a team player with the ability to work under your own initiative. You are an organised ‘people-person’ with energy and enthusiasm who enjoys working within a fast-paced environment. We're also seeking;
- Strong client management skills – building strong relationships with the clients, experience in a client facing role is essential
- Product and service design experience – you will have experience of creating and building digital products and services within an agency environment.
- Excellent organisation skills and the ability to multi task on a number of projects within a programme
- An accomplished user of Microsoft Office programs
- Knowledge of digital technologies and experience in web build projects
- You thrive on taking ownership of your projects and deliver best in class executions
- Self motivated with a willingness to work autonomously in a fast paced environment
- A team player – doing everything we can to deliver the best experiences for our clients
- A clear communicator – having a great communication style, with everything having clear outcomes, next steps and bringing people on the journey with you.
What we can offer you:
We don’t settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday. We believe that this is what makes our agency a great place to be – a space where you’re never far away from the best minds to learn from.
We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work. We don’t want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose. We are a community.
Our focus is on keeping teams connected and engaged whether we're in the office or working from home, putting people’s wellbeing first, ensuring every person has access to our learning and development programme and building an inclusive workplace. We have a weekly ‘Staying Connected Calendar’ which is full to the brim of training you can get involved in, inspiration sessions hosted by external partners to check out and wellbeing classes and tips and tricks to look after your mind, body and soul. From yoga, Pilates, HIIT, hypnotherapy, a Strava cycling group, 1:1 resilience sessions and trained mental health first aiders. To name a few. Within our office we have a dedicated wellness studio and this year we built a brand new learning lab. Here we host weekly lunchtime lessons that supports iLearn, our learning & development portal home to 100s of sessions for you to access. We're also committed to building an inclusive, equitable and diverse workforce driven by our Inclusion Council and Employee Resource Groups; Roots, Green, Unite, Women @ WT, Families Network and culture club.
Your career development is important to us. Thrive will provide you with the framework and support needed to reach your career aspirations. There really is no shortage of opportunities here for the right person that is prepared to roll their sleeves up, get involved and collaborate with those around them to deliver the best work for our clients and our agency.
At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.
Wunderman Thompson is a WPP agency. For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.
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