Growth Manager - EMEA

Wunderman Thompson

Department: Project Management & Delivery

Location: London, United Kingdom

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

About Wunderman Thompson

Wunderman Thompson is a creative, data and technology agency built to inspire growth for its clients and its people. Using end-to-end solutions at a global scale, our entrepreneurial spirit infuses creativity with emerging technology to deliver revolutionary results. Headquartered in New York, we are a worldwide agency bringing together over 20,000 people in 90 markets across the globe.

In the face of rapid change in digital marketing, clients are looking for simpler solutions spanning the full range of digital marketing. So, for the last few years we have invested and brought together our entire network of growing businesses across the region (Wunderman, POSSIBLE, Salmon, 2Sales, Acceleration, Cognifide, Marketplace Ignition, and Fuse Pump), as well as world class agency J. Walter Thompson, creating a truly integrated creativity, data and technology offering underpinned by some of the best specialist resources available in the market. The subsequent result gives clients seamless access to a range of services which span advertising, digital strategy, experience design, ecommerce, CRM, content, marketing technology and digital transformation consulting. 

As a recognized pioneer of our industry, Wunderman Thompson focuses on Inspiration as our ‘north star’ and as a catalyst to success, moving people from apathy to possibility.  We believe strongly that inspiration takes specialized expertise, diverse perspectives, and the application of creativity to all problem solving.

Overview

This is an exciting opportunity to join our transformational journey by delivering breakthrough future-proof content solutions.

As a Growth Manager based in London and working in the global Content Solutions teams, you will participate and lead conversations that will transform the way key companies operate. You will be at the heart of Wunderman Thompson, as you will connect our teams of experts and market leads with new business opportunities. You will be constantly learning and investigating existing services around content to make sure you provide our clients with solutions specially tailored to their needs. You will also research and orchestrate other partners and teams around WPP.

As part of the team, you will be collaborating and leading new business processes for regional and global strategic projects around content strategy, digital production, addressable content, content management platforms and commerce content. 

The ideal candidate will have advertising, digital production or media agency experience, be an organized, self-motivated strategic thinker, great communicator, and should have a passion for technology and interests in content trends and innovations. You should be able to expertly structure and present agency solutions in a clear and inspiring way.

This role is to work within our specialist Marketing Services Centre and be part of our EMEA regional leadership team, reporting to the Executive Director Content Services - EMEA & MSC.  There will be the global travel in this role once the restrictions as a result of Covid-19 are lifted.

What you’ll do:

  • Help drive growth for Wunderman Thompson for Content Services
  • Actively participate in the orchestration of RFP process for content, production, digital, martech, social, commerce content and new technologies.
    • Develop brilliant, clear and inspiring storylines for the responses
    • Coordinate stakeholders across the region to align seamless responses
    • Track the commercial process (estimates, SOWs, invoicing, billing)
    • Present the proposal to our Clients, so you will be an excellent story teller, confident, articulate and authentic.
    • Manage the presentations end-to-end (you will have very good presentation and visualization skills will be highly desirable)
  • Be the client advocate - fully represent Clients’ interest and anticipate their needs
  • Develop an extensive network within our partners and within our group
    • Work jointly with Global Directors to develop new proposals that usually involve multiple distributed global teams and different agency services such as content, production, commerce content, among others
    • Support our global client leads in presenting content solutions for their clients
    • Support our centres of excellence
    • Connect with the market leads
    • Orchestrate the content and production community
  • Work closely with the Client Success team to Identify new business opportunities and respond by creating or upscaling content services, as well as leveraging existing solutions across our more than 200 offices and teams of experts
    • Develop or leverage content to support the generation of new leads
    • Identify opportunities for cross-selling and up-selling with our existing clients and services

What You’ll Need:

  • You might have a bachelor’s degree from an accredited college/ university in advertising, marketing, communications, psychology or similar area.  Or if not, you will have relevant demonstrable work and life experience you can talk about.  What we care is about is what you can deliver and how passionately you can talk about where you are now.
  • 2 Years’ experience developing client relationships at a medium-high level.
    • Experience developing and structure high-quality presentations
    • Passion for growing relationships and businesses.
    • Experience with coordinating diverse teams and client relationships in digital environment with the ability to adeptly deal with client relationship or internal team operations issues.
  • Finely honed project management skills reflective of your work experience and work achievements.
  • Excellent organizational, interpersonal, and influential communication skills are critical.
    • Strong writing, presentation, and client-facing communication skills with proficiency in MS Office products.
  • Self-driven and able to manage and prioritize workload for self and teams.
    • Ability to manage with senior stakeholders.
    • Strong sense of initiative
    • Excellent multi-tasking, networking, time management and interpersonal skills.
  • Team player and able to flex within a structure.
  • The ability to multi-task between multiple projects, execution team deliverables and meet deadlines.

We welcome professionals that have any content production interest or skill (graphic design, film, storytelling, creative, development) as you will be in continuous communication with content experts so understanding of this area would be desirable.

Our personality and behaviours

We believe we are what we do, not just what we say. Our behaviours show how to bring the Wunderman Thompson culture to life through the actions we take every day.

Listening – We see conversation as a chance to discover and understand, not get a point across.

In It Together – We’re at our best when we work together: with our clients, with our colleagues and with our partners.

Creative Bravery – We challenge convention in every aspect of our work. Creative describes how we act, not the department we sit in.

Positivity – We seek solutions to problems and always find a way forward. We bring passion and energy to every situation we encounter.

What you’ll get from working with us 

You’ll be joining a super, talented team based at Greater London House (Mornington Crescent), London. You’ll establish yourself as a trusted partner and work closely with Global and EMEA teams.  The health and wellbeing of our employees is high on our agenda, so you’ll be able to join activities in our Wellness centre, enjoy weekly yoga and take advantage of our benefits including cycle-to work scheme and fresh fruit. 

We’ll support you in a culture where you can bring your whole self to work. We don’t want you to just fit into our culture, we want your differences and diversity of background to add to it, which is why we have a range of initiatives driven by our employees from the Inclusion Board who focus on education, awareness and events, the Green Team who help us to be better to the environment and the Culture Club who organise our social events; meaning everyone can bring into the agency what’s important to them. 

You’ll be working with around 10,000 brilliant minds across the region. Our learning culture with regular lunchtime lessons, training programmes and our employee development approach puts you on career path with clear objectives and empowers you to talk about your longer-term ambitions.  Our aim is to help you do your best work at Wunderman Thompson, and know if you ever choose to leave us, you’ll leave better than when you joined. 

Would you like to know more about daily agency life? Check out our blog, FB and LinkedIn profile, and if you want us, send us your CV (or a link to your LinkedIn profile) and a few sentences about yourself. Or, if you know someone who would be suitable for this position, let them know!

Wunderman Thompson is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 
When you click the "Submit Application" button above, this will send all the information you have added above to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Privacy Policy. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.