Account Manager

Wunderman Thompson

Department: Client Services

Location: London, United Kingdom

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

What will you be doing?

You’ll be working on the Demand Generation division one of world’s leading telecommunications companies to increase their sales QoQ by creating best-in class campaigns and programmes

Our client has big ambitions. You’ll be leading projects that include a range of channels, that are data and audience driven. Your main focus will be on how CRM channel can support their wider marketing objectives and campaigns. You’ll put the customer front and centre of everything you do. You’ll talk their language and be expected to understand the client’s business, industry and inspire them with in and out of category thinking.

This role requires a strong passion to deliver award-winning work, dedication to the job and the ability to manage multiple clients while leading a number of projects – often at pace. You’ll be a team player and have the leadership skills to get the best out of your team and the gravitas to build unshakeable relationships with clients. You will have a good understanding of delivery and creative outputs.

In the role, you’ll report to a Account Director, and work closely with them to drive the strategic thinking and implementation for this best-in-class audience focused campaigns.   

As well as this you will;

  • Work with key clients to understand and interpret their brief, challenging the ask when necessary to ensure Wunderman Thompson are always delivering the best solution, pulling in other members of the Wunderman Thompson team as and when required
  • Writing and contributing to briefs, as well as interpreting information and developing insights to assist in the planning/creative process
  • You’ll be presenting creative work to clients, taking and challenging feedback when necessary

Who are you? 

We are looking for a team player with the ability to work under your own initiative. You are an organized 'people-person' with energy and enthusiasm who enjoys working within a fast-paced environment.

As well as this you will have;

  • Excellent presentation, listening and consulting skills
  • Experience reacting to the market and client needs quickly and efficiently
  • Strong interpersonal and problem-solving skills
  • Self-motivated with a willingness to work autonomously in a fast paced, environment
  • Desire to drive continuous improvement
  • Lastly we want you to be truly interested in creative and passionate about what you do. 

What we can offer you:

We don’t settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday. We believe that this is what makes our agency a great place to be – a space where you’re never far away from the best minds to learn from.

We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work. We don’t want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose. We are a community. 

Our focus is on keeping teams connected and engaged whether we're in the office or working from home, putting people’s wellbeing first, ensuring every person has access to our learning and development programme and building an inclusive workplace. We have a weekly ‘Staying Connected Calendar’ which is full to the brim of training you can get involved in, inspiration sessions hosted by external partners to check out and wellbeing classes and tips and tricks to look after your mind, body and soul. From yoga, Pilates, HIIT, hypnotherapy, a Strava cycling group, 1:1 resilience sessions and trained mental health first aiders. To name a few. Within our office we have a dedicated wellness studio and this year we built a brand new learning lab. Here we host weekly lunchtime lessons that supports iLearn, our learning & development portal home to 100s of sessions for you to access. We're also committed to building an inclusive, equitable and diverse workforce driven by our Inclusion Council and Employee Resource Groups; Roots, Green, Unite, Women @ WT, Families Network and culture club.

Your career development is important to us. Thrive will provide you with the framework and support needed to reach your career aspirations. There really is no shortage of opportunities here for the right person that is prepared to roll their sleeves up, get involved and collaborate with those around them to deliver the best work for our clients and our agency.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

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