Director, Global Talent Development

Wunderman Thompson

Department: People

Location: Wunderman Thompson North America,

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Role Overview 

The Director, Talent Development oversees all global learning activities at Wunderman Thompson. The person assesses company-wide developmental needs and identifies and arranges innovative and impactful learning solutions. This position actively searches, creatively designs and implements effective learning methods to educate, enhance performance, and improve retention. The person ensures alignment with strategic business objectives, maintains high quality standards of learner engagement, and evaluates impact through performance metrics.  

 This role will report to the Global Head of Talent & Organizational Development and ideally will be located in New York or London.  

 Key Responsibilities: 

  • Lead the development, continuous improvement, and execution of a comprehensive learning curriculum. 
  • Bring thought leadership to create next generation learning that is innovative, challenges the status quo, and influences the learning industry at large.  
  • Create and manage employee curriculum journeys across WT using various formats (e.g., instructor led, simulations, games, videos, podcasts, email, text msgs, app-based learning) 
  • Apply latest advances in technology to learning development and delivery. 
  • Collaborate with stakeholders to define learning needs and deploy solutions. 
  • Ensure strategic alignment of training and development with business goals. 
  • Curate content and connect learners to internal and external experts.  
  • Integrate learning opportunities throughout the employee journey  
  • Establish and maintain metrics to evaluate learning impact. 
  • Oversee the growth and strengthening of the global learning community.  
  • Organize and market content in a clear and compelling way.  
  • Manage learning vendors and budget.  
  • Oversee various existing WT programs (e.g., Manager Blueprint, High Potential Program, Orchestrate for Account Management). 
  • Coordinate with WPP Learning to promote WPP offerings throughout Wunderman Thompson.    
  • Oversee and continuously improve the WT Learning Management System 


Capabilities/ Experience: 

  • Minimum of 5 years of learning development or related experience.   
  • A modern and innovative approach to learning. 
  • Identification and implementation of the latest learning technology.  
  • Strategic, operational, and project management skills 
  • Stakeholder management, building relationships and earning trust from HR business partners, internal and external subject matter experts, learning partners and business leaders.  
  • Collaboration, Positivity, Creatively Bravery, and Listening 
  • Is self-aware and learns continuously 
  • Motivated – goes above and beyond to achieve goals 
  • Innovation 
  • A balance of speed and quality, understanding that high-quality work will require multiple iterations and feedback from stakeholders. 

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

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