Content Management Specialist

Wunderman Thompson

Department: Technology

Location: San José, Costa Rica

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we are looking for:

Wunderman Thompson is seeking for a Content Management Specialist to join our technology team. Reporting to the Technology Director, you will work with a multi-discipline team across a variety of national clients and projects.


What you’ll do: 

  • Create CMS Content | Manage an organization’s online CMS content, like texts, images, PDF files and videos.
  • Team-up | Partner with developers, project managers and quality engineers to provide feedback and ideas about solutions that can facilitate or improve the processes.


What you’ll need: 

  • 2+ years of experience working on web development teams.
  • 1+ years of experience working as a Content Management Specialist.
  • Basic knowledge/experience with Microsoft Office, especially Word and Excel.
  • Basic Knowledge of HTML is required.
  • Experience with Content Management Systems.
  • Experience or Knowledge of Tools like JIRA and Confluence or similar.
  • Review documentation and copy decks handed off from Copy Writer team.
  • Implement content as outlined in the specifications.
  • Coordinate and execute content related JIRA tasks.
  • Provide guidance on how to optimize content creation.
  • Communicate with the team task status.
  • Detailed oriented person that knows how to troubleshoot and fix content issues.
  • Assist to pertinent project meetings.
  • Organize pending work based on priorities and release dates
  • Gather metrics and give feedback to improve overall quality
  • Strong communication skills to interact with Agile team members.
  • Must have the ability to work in a dynamic, fast-paced environment
  • Proactive and eager to learn.
  • Active person that likes to be a team player.


At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

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