Group Account Director

Wunderman Thompson

Department: Client Services

Expertise: Communications

Location: Tokyo, Japan

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

The Group Account Director is responsible for identifying and qualifying new revenue opportunities with existing clients, creating client interest in new deliverables and support with new business proposals.  You will be a driver in developing and leading new business for Wunderman Thompson and foster relationships with key decision-makers to secure potential business opportunities.

Internally, the Group Account Director oversees the translation of our client’s vision into business requirements, reviewing team deliverables and will provide strategic oversight. As a leader in the company, you are an ambassador who foster knowledge sharing across team members.

What you’ll do

  • Be seen as a trusted advisor and thought leader by proactively putting forward new ideas, finding solutions to client’s business needs, monitoring of competitive activity or industry trends and bring forth fresh, innovative ideas to both clients and our business.
  • Develop overall account strategy and translate the client’s vision and needs into business requirements through proper coordination with project teams on required deliverables, and client expectations.
  • Identify opportunities and new interests that the client may not recognize to help drive revenue and benefit business needs as their digital advisor.
  • Produce proposals and presentations that win additional business. This includes developing and negotiating statements of work, ensure work is delivered on budget, and manage invoicing according to the contract terms.  
  • Be a role model for stewardship between the client and the agency by balancing the account’s needs with avoiding unnecessary expenditures and negotiation required costs
  • You will lift energy, morale and inspire an always on mentality using best practices for the personal development of your team.
  • Manages team members to help them develop their skills and drive their performance as well as optimizing the company’s capabilities to enhance strategic value.
  • Work closely with project teams to ensure effective scoping of work and support them in delivering the highest quality work.
  • Anticipate, proactively address and advise management on potential client or revenue issues.

Who you are

  • Outstanding ability to lead, convince, and inspire in a client-service environment; superior listening, interviewing, meeting facilitation, presentation, and writing skills.
  • Min 10 years of client contact experience in a creative agency, communications, or customer service environment; demonstrated impact on the communication and online strategy for major clients.
  • Familiarity with Internet trends and technologies, business and site performance analysis, user-centered design process
  • Proven ability to lead, mentor, and collaborate in a team-oriented workplace.
  • Prior leadership role at growth-oriented creative or interactive firm.
  • Business level Japanese and English skill. 

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

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