Department: Project Management & Delivery
Location: Memphis, TN, United States
Who we are:
At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.
We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.
WHAT YOU’LL DO:
Plan | Understand the strategy and ideas for a project to facilitate the organization of those concepts into a clear framework throughout the project life cycle. Develop clear and detailed project timelines, dependencies, milestones and tasks for concurrent projects. Ensure requirements are synchronized within capabilities for given resources and roles are defined for each stakeholder. Translate and communicate data into actionable items.
Manage | Monitor the day-to-day management of projects from initiation through implementation and deployment. Consistently demonstrate active problem resolution in order to ensure smooth project process and resolve schedule conflicts. Support client calls and internal meetings complete with agendas and documented next steps/key decisions. Coordinate project financials related to third-party vendor expenses. Uphold quality control standards and process both for project management and for those set within the agency.
Partner | Collaborate with discipline leads, account and project management to support development of scope of work based on functional and business requirements. Actively engage the Account Team regarding deliverables and timing expectations to support a balanced workload for the agency. Communicate status of project to the team and client on a regular basis. Ensure alignment for internal and external stakeholders. Provide leadership to the account team in a matrix environment including conflict resolution and problem solving.
WHO YOU ARE:
Leader | Influences without authority and fosters an environment of shared accountability. Drives projects from ambiguity to clarity. “In it together” mindset.
Builder | Navigates strong collaboration between people, processes and systems.
Detail Oriented | Sharp attention to detail and a drive for perfection.
Communicator | Able to communicate succinctly with a large range of positions, people, personalities and roles both internal and external.
WHAT YOU’LL NEED:
1-2 years project management experience or traffic coordination, preferably in an agency environment.
Must have strong leadership skills with the ability to guide project team members, demonstrating strong interpersonal skills; manage multiple projects simultaneously.
Capacity to understand dynamics of multi-discipline teams and resolve team-related issues that could impact deliverables.
Ability to prioritize and manage multiple concurrent tasks/projects in a fast-paced, deadline-driven environment and deliver quality results.
Experience using a project management tool or system to schedule deliverables, tasks, etc.
At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.