Infrastructure Engineering Manager

Wunderman Thompson

Department: Technology

Expertise: Technology

Location: England, United Kingdom

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we are

WPP is the global leader in marketing and communications services and one of the world’s largest creative transformation companies.

WPP has created a start-up in the end-to-end Commerce space, Everymile. We are building out a business with a ground-breaking offering that none of our Agency Network competitors have managed to launch into yet.

Within Everymile, we are leveraging WPP’s strength in consumer demand generation, best in class commerce technologies and leading external partnerships to deliver for clients a fully managed commerce service. The service will incorporate the design, build and operation of omni channel digital commerce; everything from website development to supply chain and fulfilment.

Want to find out more about us? www.everymilecommerce.com www.cloudcommercepro.com 

 

Role

Cloud Commerce Pro is the complete ecommerce multichannel software solution.

Not only does it manage the entire fulfilment process efficiently, but also help multichannel retailers sell products across ecommerce platforms and multiple marketplaces. In particular it helps customers with dispatching, picking & packing, shipping, stock control, warehouse management, accounting, customer messaging and much more.

Cloud Commerce Group has had huge success delivering this product over the years but its aspirations to grow are never ending. 

With that in mind, they're seeking to find an experienced IT infrastructure manager capable of managing the people and systems responsible for delivering a great platform.

 

Responsibilities

  • Leading the day to day operational running of the CCG infrastructure and playing a key role in monitoring the performance of the CCP platform
  • Lead the DevOps Engineering team, providing guidance taking the lead in technical decisions that define the organisation's technical architecture.
  • Assist in enabling software engineering teams to leverage the both cloud and on-premise solutions to meet the requirements of the architectural roadmap.
  • Collaborate with teams (and lead where appropriate) to help develop best DevOps practises such as CI/CD as well as automated environment builds to help create new systems, ensuring optimal software development lifecycles continue.
  • Be able to advocate and advise on best practices when leveraging AWS resources
  • Administer and monitor technical resources and advise on a cost effective use of those resources, where appropriate.
  • Be able to respond to incidents, focusing on rapidly detecting and resolving critical incidents. 
  • Have a desire to minimise customer impact through effective collaboration, escalation (including some on-call shifts) and post incident reviews.

 

Required

  • Have experience leading a team of engineers
  • Be outgoing and approachable
  • Be able to demonstrate experience of sharing knowledge across an organisation
  • Have experience of windows server administration

 

Desirable

  • Have experience of containerised application hosting using docker
  • Have experience of linux administration
  • Have experience of Octopus Deploy
  • Have experience of SQL Server

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

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