Personal Assistant

Wunderman Thompson

Department: Support

Location: London, United Kingdom

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

As part of the Strategy team, you will be a key player in supporting the team with diary and email management alongside project management.

Wunderman Thompson UK is searching for a highly organised, self-driven and detail-oriented Personal Assistant/Team support to assist our UK Strategy team based out of our London office.

To be successful, you will have previous assistant/admin support experience dedicated to a busy team in a fast-paced, ever- evolving environment as well as a track record of managing ever-changing schedules and conflicting priorities.

Our team manages a range of teams and initiatives, driving the success of our award-winning agency and extensive roster of clients. We need someone that has excellent business acumen, common sense and a real appetite to get involved in the running of the business. You’ll be expected to gain a good understanding of the business functions and help with projects and any issues as they occur. You will be the right hand to our Head of Strategy and a natural extension to their day-to-day role. Therefore, you will need to be an excellent organiser and communicator and able to build trust within the team.

What you’ll be doing

This is a tough list to define but to give you an idea, here’s a start . . .

  • Assisting with day to day logistics to make sure that our Head of Strategy and Strategy leads are in the right place at the right time, but you’ll take a common sense approach and ensure that they get a work-life balance too (breathing space is useful throughout the day)
  • Attending and contributing to the weekly resource meeting alongside the strategy leads
  • Total diary management like a pro for them, treat this like your own and plan effectively and smartly
  • Taking complete control of all travel requirements (this will include a lot within London but also international travel too once
  • permitted)
  • You’ll literally live in their inbox to make sure that you know everything that is going on, flagging where appropriate, and pro-
  • actively drafting email responses
  • Keeping track of all actions and deadlines – pro-actively gathering information from the senior team to help with any tasks
  • Collating briefing docs ahead of each meeting where necessary
  • Preparing reports, presentations and documents using various applications
  • Preparing PPT presentations
  • Helping our strategy directors with timesheets where support is needed 

Who are you

  • Previous experience supporting in a bust and fast paced, ever changing environment
  • Exceptional organisational skills with the ability to take initiative, manage a changing schedule and manage competing
  • priorities without losing anything in the shuffle
  • Ability to work to a high standard at pace
  • Crisis and issue management experience and project management skills
  • Previous experience coordinating travel and planning across multiple time-zones
  • Extensive diary management and inbox management experience
  • Excellent attention to detail and first-class communication skills
  • Ability to deal with stakeholders at all levels with credibility and ease
  • Business savvy and a genuine interest in how business works 

What We Can Offer You

We don’t settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday. We believe that this is what makes our agency a great place to be – a space where you’re never far away from the best minds to learn from.

We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work. We don’t want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose. We are a community.

Our focus is on keeping teams connected and engaged whether we're in the office or working from home, putting people’s wellbeing first, ensuring every person has access to our learning and development programme and building an inclusive workplace. We have a weekly ‘Staying Connected Calendar’ which is full to the brim of training you can get involved in, inspiration sessions hosted by external partners to check out and wellbeing classes and tips and tricks to look after your mind, body and soul. From yoga, Pilates, HIIT, hypnotherapy, a Strava cycling group, 1:1 resilience sessions and trained mental health first aiders. To name a few. Within our office we have a dedicated wellness studio and this year we built a brand new learning lab. Here we host weekly lunchtime lessons that supports iLearn, our learning & development portal home to 100s of sessions for you to access. We're also committed to building an inclusive, equitable and diverse workforce driven by our Inclusion Council and Employee Resource Groups; Roots, Green, Unite, Women @ WT, Families Network and culture club.

Your career development is important to us and should you ever choose to move on from Wunderman Thompson, we want you to be better than when you joined us. Thrive will provide you with the framework and support needed to reach your career aspirations. There really is no shortage of opportunities here for the right person that is prepared to roll their sleeves up, get involved and collaborate with those around them to deliver the best work for our clients and our agency.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency. For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 
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