Business Operations and Readiness Consultant

Wunderman Thompson

Department: Marketing

Expertise: Consulting

Location: Praha, Czech Republic

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

As Business Operations and Readiness Consultant, you’ll manage a team providing lead & support functions to Wunderman Thompson operations. You’ll be responsible for designing, planning, implementing, and maintaining business processes and operations within Wunderman Thompson ownership of all related documentation, reports, and business performance. You’ll also constantly look into process/operations optimization by applying various optimization methods (e.g. Lean Six Sigma).
You’ll also be included in new business/process onboarding and be responsible for as-is analysis of current processes, transition management, and design of process flow and operations models after the transition. You’ll support operations by designing and documenting “how things are done” to ensure high quality, scalable and repeatable results. This role also includes regular training and precise handover once operations are stable and launched.


What you will need:

* Great communication ability with good knowledge of English language (both oral and written) - daily communication is in English. Good knowledge of Czech is welcome.
* Knowledge of Lean Six Sigma green belt is an advantage, but not a requirement
* You must have CZ/EU permanent residency or a Czech work permit visa
* Detailed oriented, hardworking, and a perfectionist
* Knowledge of process management related tools and at least some of the methods/techniques used to optimize processes
* Analytical and problem-solving ability and enough technical knowledge of processes to deal with any breakdowns
* Good organizational and resource management skills
* Ability to work with minimum supervision
* Excellent knowledge of computer fundaments, MS Office, MS Projects, JIRA or similar Workflow tool and other process related systems
* Ability to obtain, analyze, evaluate, organize, interpret and present a variety of information in meaningful oral or written form for varied audiences, and provide solid analysis leading to sound decision-making
* Decision making – understand how and when to make a choice, and how and when to escalate issues to higher levels

What reward will you get from us?

💰 a competitive salary
🏝 5 weeks of vacation + 4 sick days
🍲 catering allowance and 🍹 refreshment in the office
⏱ flexible working hours and home office / or remote working
🏋 MultiSport card to access sports facilities
🎓 free language lessons and the professional system of internal education for your potential to grow
🏢 Campus with own restaurant, café, parking, showers, and many different working places for inspiration
🙏 an Informal, friendly environment supporting diversity
🎂 birthday gift
🐕🐩🐕🦺 we are a dog-friendly company

If you see a match🔥, let us know and apply now! Or, if you know someone who would be suitable for this position, let them know!
Would you like to know more about daily Prague´s agency life? Check out 👉Czech Republic Careers (👈 website.


At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

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