Senior Account Manager

Wunderman Thompson

Department: Client Services

Location: London, United Kingdom

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

What will you be doing?

This is an opportunity to work for one of the world's most recognised brands, delivering inspiring creative campaigns and working with a high performing and talented team.


We're recruiting for an exciting Senior Account Manager position to join our Global Team on a major consumer brand. This person will be detail- oriented and able to manage multiple projects independently and at a fast pace. They will stay calm and positive when dealing with multiple stakeholders and projects under pressure. They will share the creative ambition of the team to create award- winning work for Duracell, with strong insights and strategic direction.


As a Senior Account Manager, your main responsibilities will be to lead and support the Account Director on the creation, execution and delivery of Global integrated campaigns across film, photography and digital production. Another key part of your role will managing the day to day running of the account, following up on actions and ensuring we keep progress, energy and momentum throughout every project, no matter how big or small. You will act as a Global Brand Guardian for our client and the Lead Agency contact, keeping in touch regularly with our Agency partners and other offices within each market and keeping up to date on industry and competitor activity.

You’ll be working with a small and energetic team that includes senior stakeholders, both internally and externally. You will act as one of the main client points of contact and a core part of the team. We hold a strong partnership with the clients and you will be expected to understand and interpret the brief, challenging the ask when necessary to ensure we are always delivering the best solution, pulling in other members of the team as and when required. You will be skilled in writing and contributing to briefs, as well as interpreting information and developing insights to assist in the planning/creative process. You will be comfortable presenting creative work to Clients, taking and challenging feedback when necessary.

To be successful in this role, you will have experience delivering integrated brand building campaigns. You will be comfortable with discussing work with the client, and managing complexity in projects with multiple stakeholders and agency partners. It’s important to be comfortable in managing project timelines across different workstreams and working with other agencies.

Who are you? 

We are looking for a team player with the ability to work under your own initiative. You are an organized 'people-person' with energy and enthusiasm who enjoys working within a fast-paced environment.


- Previous experience working in an agency

- Excellent experience in project management and account management skills

- Integrated campaign experience

- Excellent presentation, listening and consulting skills

- Strong interpersonal and problem-solving skills

- Self-motivated with a willingness to work autonomously in a fast paced, environment - A desire to drive continuous improvement

What we can offer you:

We don’t settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday. We believe that this is what makes our agency a great place to be – a space where you’re never far away from the best minds to learn from.

We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work. We don’t want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose. We are a community. 

Our focus is on keeping teams connected and engaged whether we're in the office or working from home, putting people’s wellbeing first, ensuring every person has access to our learning and development programme and building an inclusive workplace. We have a weekly ‘Staying Connected Calendar’ which is full to the brim of training you can get involved in, inspiration sessions hosted by external partners to check out and wellbeing classes and tips and tricks to look after your mind, body and soul. From yoga, Pilates, HIIT, hypnotherapy, a Strava cycling group, 1:1 resilience sessions and trained mental health first aiders. To name a few. Within our office we have a dedicated wellness studio and this year we built a brand new learning lab. Here we host weekly lunchtime lessons that supports iLearn, our learning & development portal home to 100s of sessions for you to access. We're also committed to building an inclusive, equitable and diverse workforce driven by our Inclusion Council and Employee Resource Groups; Roots, Green, Unite, Women @ WT, Families Network and culture club.

Your career development is important to us. Thrive will provide you with the framework and support needed to reach your career aspirations. There really is no shortage of opportunities here for the right person that is prepared to roll their sleeves up, get involved and collaborate with those around them to deliver the best work for our clients and our agency.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

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