Junior CRM Specialist Samsung

Wunderman Thompson

Department: Client Services

Location: Brussels, Belgium

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

For one of our major Benelux clients, Samsung, we are searching for a junior CRM specialist to create e-mail campaigns others envy. You will maintain operational excellence together with a team of experienced consultants that support the day-to-day operations within CRM. And you will assist in the following tasks.

TASKS AND RESPONSIBILITIES

  • Translate a campaign briefing into a full-fledge campaign, taking into account design, copywriting, all digital assets, segmentation, tracking & reporting …
  • Work in close collaboration with other in-house team resources and coordinate with the Supplier’s resources.
  • Project management to ensure the communication stream matches with market and business divisions and to ensure strategy is adopted.
  • Support the Members team in managing content on Members platforms
  • Advice the CRM team of Samsung on “how” aspects relating to CRM and Marketing Automation. Work closely together with the other CRM specialists and team lead to identify and implement improvements in the consumer journey to maximize conversion and campaign results.

WHO YOU ARE

  • You speak fluent Dutch and English
  • Detail-oriented | Meticulous attention to detail, you'll be the last set of eyes before go live of e-mails.
  • Project management proficiency to be able to handle multiple tasks and campaigns at once
  • Experience in creating e-mail wireframes, briefing designers & copywriters
  • Prior experience in setting up e-mail (& push) campaigns
  • Strong communication skills to be able to handle the direct nature of Samsung and challenge the status-quo
  • Pro-active mindset and hands-on campaign management skills with great eye for detail
  • A healthy interest in data is a strong bonus

WE OFFER

  • A competitive salary with fringe benefits.
  • An ambitious and highly creative client.
  • A team of experienced advertising grandmasters and young prodigies.
  • Opportunities for your further training and career.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

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When you click the "Submit Application" button above, this will send all the information you have added above to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Privacy Policy. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.