ビジネスアナリスト / Business Analyst

Wunderman Thompson

Department: Technology

Expertise: Technology

Location: Tokyo, Japan

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

The Technology team at Wunderman Thompson helps our clients grow in two key areas — Marketing Technology and Experiential Technology. Your main goal will be to work with leaders in our clients’ organizations to identify business problems, and design innovative solutions to address those problems with our technology experts across the globe.

Beyond Tokyo, the Asia Pacific community of technologists have expertise in all areas of technology, including leading platforms such as Adobe, Salesforce, Sitecore and Acquia. In addition to the support this community brings, Wunderman Thompson also provides comprehensive training opportunities to take your career to the next level.

 

What you’ll do

  • Partner with the Client’s business teams to elicit business needs through human-centric, visual methods and develop the appropriate business case
  • Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
  • Plan, design and facilitate workshops
  • Collect, analyses, synthesize and draw insights and conclusions from user research, workshop output and other data points to formulate hypothesis and recommendations
  • Work with Technology Team and the Client's project teams to develop user stories, functional/technical specifications and acceptance criteria
  • Evaluate and recommend suitable technology while aligning with Client’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
  • Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
  • Ensure system or product readiness for smooth deployment, adoption and operations
  • Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

Who you are

  • Diploma/Degree in Computer Science, Computer Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles
  • Prior working experience in IT business analysis, application solutioning design and testing
  • Participated in at least one full software or product development cycle, preferably using Agile Methodology
  • Strong analytical, conceptualisation and problem-solving skills
  • Good communication skills with the ability to pitch ideas and influence
  • A driven and motivated personality with an inquisitive mind
  • Ability to learn and apply
  • Excellent verbal and written communication skills (business level English & Japanese)

Preferred Skills:

  • Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)
  • Past development or consulting experience
  • Hands-on work experience of more than 1 year on Design Thinking / Service Design / Process Redesign projects with development of artefacts such as Service Blueprint, Customer Insights and Future State Design.
  • Good stakeholder engagement and workshop facilitation skills
  • Prior experience as Product Manager, Product Owner or Project Manager
  • Experience in E-commerce, D2C Platforms and dealing with tech products like CDP, PIM, DAM, CMS

 

 

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.