Chief of Staff

Wunderman Thompson

Department: People

Location: London, United Kingdom

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we're looking for:

The role of Chief of Staff is to provide high level, direct support for the Global CEO and Global Exco (where relevant) across various initiatives across all areas of the business. This could include meetings and events involving prospects, clients, potential acquisitions, other partner companies, and external industry peers. This is perfect timing for this role as we have recently presented our 5 year growth plan to WPP.

The ideal candidate is someone who can operate at a tactical, strategic and operational level. Someone who can oversee projects to support the Global CEO and demonstrate flexibility as some intiatives may not fit neatly into one department of the business or remit. The candidate needs to assume areas of responsibility to ensure that the business plan is delivered.

The end result of this role is to allow the Global CEO to focus their efforts on high-level strategic priorities ensuring they are continually effective, efficient, strategic and impactful as possible to help accelerate grow. You will be executing special projects to support the business goals and key initiatives as defined by the Global CEO. This role offers a rare opportunity to:

  • Observe the priorities, business practices and decision-making of the organisation’s chief executives.
  • Develop knowledge of the network and its companies’ global capabilities, clients and activities.
  • Build relationships with senior executives within the network.
  • Key activities include research, analysis, communications and connecting network employees across companies and offices.

What you'll be doing:

No day is the same. You need to work alongside the Global EA and move at the same pace as the Global CEO and be on hand to jump into anything at the very last minute. However, below are some of the core areas that you will be expected to deliver on:

  • Working with the CEO to develop and implement the global business plan. This also includes working closely with the Exco to project manage the delivery of the global business plan.
  • Supporting the CEO with any ad-hoc day-to-day projects or initiatives. This will include working closely with various members of the Exco.
  • Managing the Exco schedule and content. Managing all Exco weekly and monthly meetings. This will also include quarterly offsite meetings. You will be expected to develop the agenda and work with all members of the Exco to develop sessions.
  • Managing the global leaders schedule and content. Developing a live Q&A programme of events for our 250 leaders to across the globe. This will include working with Exco members but also third-parties such as clients and partners.
  • Working with the Global CFO to manage the global budgeting calendar. This also includes owning and preparing presentations for budget meetings with WPP.
  • Working with the Global marketing team to support profile building of the CEO.
  • Preparing presentations for the CEO for any meetings with clients or prospects.
  • Draft communications for the CEO to clients, prospects and internal staff.

What you'll need:

  • Excellent communication skills a must (written and verbal). Native level fluency in English (written and spoken) is required;.
  • Proactivity: an ability to go beyond the brief.
  • Disciplined and organised: able to juggle priorities and multi-task. To work, unflustered, to tight deadlines and unforeseen requirements.
  • Self-reliant and motivated: this individual must be able to work alone or as part of virtual teams, as well as in conventional groups.
  • Confidentiality and diplomacy: given the sensitivity of disclosed materials and conversations, these are mandatory skills.
  • Delegation: effective delegation to individuals across the network, acknowledging that these people have to balance HQ requests with their own full-time jobs.
  • General presentation skills.

Who you are:

  • Honest, integral
  • Discreet
  • Responsive and quick
  • Diligent, thorough
  • Succinct, precise and clear
  • Culturally sensitive
  • Diplomatic
  • Respectful, humble
  • Decisive

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.