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テクニカル・プロダクト・マネージャー / Technical Product Manager

Wunderman Thompson

Department: Technology

Expertise: Technology

Location: Tokyo, Japan

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

The Technology team at Wunderman Thompson helps our clients grow in two key areas — Marketing Technology and Experiential Technology. Your main goal will be to work with leaders in our clients’ organizations to identify business problems, and design innovative solutions to address those problems with our technology experts across the globe.

Beyond Tokyo, the Asia Pacific community of technologists have expertise in all areas of technology, including leading platforms such as Adobe, Salesforce, Sitecore and Acquia. In addition to the support this community brings, Wunderman Thompson also provides comprehensive training opportunities to take your career to the next level.

 

What you’ll do

  • Work with Technology Team to support developing website, mobile applications, eCommerce, D2C commerce
  • Participate in planning and solution design with developers and customers. Also work with project managers on technical deliverables and requirement gathering.
  • Evaluate and recommend suitable technology while aligning with Client’s technology directions
  • Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
  • Create test cases and perform/coordinate QA
  • Ensure system or product readiness for smooth deployment, adoption and operations
  • Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

 

Who you are

  • Diploma/Degree in Computer Science, Computer Engineering or related subject area with minimum 5 years of relevant experience. Candidates with more years of experience will be considered for more senior roles
  • Experience facing clients and presenting pitch proposal is a must
  • Experience in gathering requirements, defining and prioritizing a tactical roadmap and actively participate in the development of the strategic roadmap for your projects
  • Experience dealing with Projects related to technologies like Adobe, Salesforce, SAP, Sitecore, Acquia
  • Prior working experience in Technical Product Management, IT business analysis, Project Management, testing
  • Participated in at least one web development, software or product development cycle, preferably using Agile Methodology
  • Strong analytical, conceptualisation and problem-solving skills
  • Good communication skills with the ability to pitch ideas and influence
  • Domain expertise in digital execution, Web/HTML, CMS, Mobile, APPs, Responsive, CRM, Product Catalog, Digital Asset management, Adobe Analytics, Google Analytics
  • A driven and motivated personality with an inquisitive mind
  • Ability to learn and apply
  • Excellent verbal and written communication skills (business level English & Japanese)

Preferred Skills:

  • Experience in E-commerce, D2C Platforms and dealing with tech products like CDP, PIM, DAM, CMS is highly preferred
  • Understanding of E-Commerce functionality/KPIs, User Experience KPIs & Digital Marketing techniques (SEO, Paid, Referral, Affiliate, SNS, CRM, etc)
  • Experienced with working at digital agencies is a big plus
  • Experience with architect solutions and/or architect design is a big plus 
  • Experienced with Adobe Analytics, Adobe Target, GA, Google Pagespeed, Webeyez, Optimizely Salesforce, and other analytics, A/B testing tools
  • Strong project management and experience in working with Global and regional teams

 

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.