The role

We’re on the hunt for a superstar Account Director. An exceptional communicator. A lateral thinker. A problem solver. An opportunity spotter. Commercially focused yet creatively inspired. Innately curious, brave and passionate about your craft. And an all-round great human being.

You’ll be a huge part of a small inter-disciplinary squad – working with one of our biggest brands. You’ll manage a team but be the lynchpin that holds the whole team together.

Delivering excellence at all time - you will be responsible for empowering the team to deliver a best in class experience to a high-profile client base. You will motivate and inspire your team and the wider agency, as a key role with accountability as part of the team for the work we deliver.

• You’ll be empowered to lead – your clients and your team – so we’re looking for a trusted adviser, not just a happy helper. Always on the front foot, you’ll be relentless in your pursuit of deeper knowledge, better ways of working and, most importantly, better work.
• You’ll be rigorous in your attention to detail, developing an almost forensic level of detail on your clients, their business and our capabilities. You’ll work closely with the Business Director to develop and implement account strategy and drive the account forward – commercially and creatively.
• Strategic and smart but also operational - understanding the vision for your accounts and know how to execute against it. Adept at unearthing client’s challenges you will be able to go into their business, gain respect and understanding and look at opportunities to both grow our relationship and provide a better experience, bring everyone on the journey with you
• Taking commercial responsibility - you will be responsible along with your project lead to recognise the commercial implications of agency decisions and external influences, and manage the internal and client conversations arising from these, being well informed about the commercials of all projects you are responsible for.

Who we are looking for

• You will have experience in agencies, with a portfolio of great creative work and glowing client testimonials under your belt
• Experience delivering integrated campaigns – from conception to activation
• A team player - we do everything we can to deliver the best experiences for our clients. That means developing deep and honest relationships with them, becoming trusted advisors.
• A clear communicator - you will have a great communication style, as comfortable leading a workshop or pitching a proposal to senior leaders and mentoring internal members of the team in the basics of client services, everything you do will have clear outcomes, next steps and bring people on the journey with you.

What we can offer you

We don’t settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday. We believe that this is what makes our agency a great place to be – a space where you’re never far away from the best minds to learn from.

We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work. We don’t want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose. We are a community. 

Our focus is on keeping teams connected and engaged whether we're in the office or working from home, putting people’s wellbeing first, ensuring every person has access to our learning and development programme and building an inclusive workplace. We have a weekly ‘Staying Connected Calendar’ which is full to the brim of training you can get involved in, inspiration sessions hosted by external partners to check out and wellbeing classes and tips and tricks to look after your mind, body and soul. From yoga, Pilates, HIIT, hypnotherapy, a Strava cycling group, 1:1 resilience sessions and trained mental health first aiders. To name a few. Within our office we have a dedicated wellness studio and this year we built a brand new learning lab. Here we host weekly lunchtime lessons that supports iLearn, our learning & development portal home to 100s of sessions for you to access. We're also committed to building an inclusive, equitable and diverse workforce driven by our Inclusion Council and Employee Resource Groups; Rise, Unite, Re:think, Roots, Wellbeing and Access all Areas.

Your career development is important to us. Thrive will provide you with the framework and support needed to reach your career aspirations. There really is no shortage of opportunities here for the right person that is prepared to roll their sleeves up, get involved and collaborate with those around them to deliver the best work for our clients and our agency.