All Careers

Group Creative Director, UX

Wunderman Thompson

Department: Creative

Location: Los Angeles, CA, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we are: 

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience. 

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology. 

Who we are looking for:  

The Group Creative Director, UX, will play a key leadership role in our office by leading client(s) and teams to deliver digital solutions and opportunities that drive performance and resonate with target audiences for our clients. This role also acts as the creative lead on the account by setting the north star for creative vision as it relates to creating a world-class user experience across multiple digital properties.  We are specifically looking for an experienced creative leader who has a digital product development / marketing background and is an expert in leading teams through digital product roadmaps while elevating the customer experience and brand desire at every opportunity.   

The role reports to the Executive Creative Director for the Wunderman Thompson California office. It is accountable for leading an ever-evolving product roadmap designed at significantly impacting our client’s business and growing a team of leads who will continue to expand our business.  

What you’ll do: 

  • Lead | Play a critical role as part of the account leadership team, taking responsibility for the entirety of our creative and UX workgroup. Provide coaching, mentorship to creative team members and management of junior to senior team members. Build and nurture a team of multidisciplinary creatives (UX, design, copy, technologists). 

  • Collaborate | Responsible for developing and organizing best-practices and processes for your team, as well as partnering with other leads within the Creative department for alignment and learnings across Wunderman Thompson California. Play a key role in building trusted relationships with clients and collaborate closely with Strategy, Data, Technology, Analytics, Product, Project and Account leads and teams to ensure effective translation from strategy into final work. 

  • Client | Be the most senior face of creative to our highest-ranking clients. In partnership with strategy and technology leaders, proactively bring creative and strategic recommendations to clients and regularly inform the digital product roadmap. 

  • Create | Create thoughtful and expressive POVs (in from of decks, interactive presentations, etc.) to focus and inspire our creative teams and clients. Responsible for demonstrating an understanding of consumer behaviors within digital experience including web, AR, VR, social, CRM and media. Showcase an understanding of emerging platforms and technologies and high-impact customer experiences. 

Who you are: 

  • A builder | Entrepreneurial attitude. Appetite for bringing people together. Possess an innate knack to marshal people and create gravity around ideas. 

  • A leader | You set a high-quality bar and ensure that team members are exceling and growing in their craft and careers. 

  • Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns. You set the tone. You must be a champion of team environments that are comfortable with ambiguity and encourage collaboration. 

  • An experimenter | Embrace the unknown and be ready to both enforce and break process. You’re excited by opportunities to create new ideas rather than defaulting to existing ones. You see technology as a tool for creativity. 

  • Ego-less | We all wear the hats that need wearing. It’s a mentality that makes the team successful. 

What you’ll need: 

  • Minimum 10 years of strategy experience at advertising, digital and/ or creative agencies or consultancy. 

  • Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality. 

  • Must have experience working on digital products (websites, ecommerce, SaaS, apps).. 

  • Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value. 

  • Comfortable with working with cross functional teams. 

  • Expert presentation skills to senior leadership and the most senior level of clients and can tell an inspiring, compelling story. 

  • A clear point of view and confidence in it, while having the openness and interest to listen to clients and teammate's perspectives. 

  • Ability to be “hands on” when needed especially as it relates to problem solving and generation of business solution options. 

  • Experience and ability to mentor and inspire younger talent. 

  • Working knowledge of various marketing technologies – full marketing tech stack.  

  • Automotive experience is desired.  

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.
_
$125,000—$295,000 USD

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.