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Senior Business Analyst

Wunderman Thompson

Department: Technology

Location: Los Angeles, CA, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we are looking for: 

Wunderman Thompson is seeking a Senior Business Analyst who is a chameleon, a go-getter and a problem solver. They are listeners and strategic thinkers, unafraid of understanding complexities, and have the gift of making hard things easy to understand. They are relentless in building meaningful experiences that customers care about, which providing operational efficiency and business value for our clients. People admire BA’s for asking the questions no one things to ask and their ability to deliver on ideas. 

As part of the team, the Business Analyst will play a key role in maximizing the value delivered by the team and ensuring the team backlog is aligned with customer and stakeholder needs. The Business Analyst will be the primary link between business, user experience and technology strategy. To be successful in this role, you will need to work very closely with the Product Manager to ensure the team’s backlog is correctly prioritized and aligned to the larger Product and Program objectives.  

The Business Analyst will also help in developing whole-product solutions, ensuring the solution being developed addresses the full range of customer needs, and that all scenarios and possibilities are considered. With the Product Manager on the team will be outward focused (close to customers and defining what features are important and why), the Business Analyst will have a more inward focus. This role will define ‘the how’ and be the bridge between User Experience and Technology while defining Functional Specifications and helping groom the team backlog.  

What you’ll do: 

  • Analyze | Work closely with User Experience to guarantee complete and high-quality annotated wireframes are produced for the Technology team (CRTD - creative-to-development process). Assist the development team in answering business-level and requirements questions they may have. Analyze and document business processes and projects. 

  • Lead | Own the continual acceptance criteria for business value and user stories at the team-level. Own the backlog grooming and refinement tasks at the Team level - making sure the team backlogs do not become a black-hole. Actively participate in team-level ceremonies: grooming, retrospectives, defect management, etc. 

  • Collaborate | Assist in User Story creation, helping decompose program-level features into User Stories. Creation of Functional Specifications Documentation and Business Requirements Documentation. 

Who you are: 

  • Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging.  Asking questions, asking for help (or how you can help), and asking for feedback are required of every team member. 

  • Optimistic and resilient | Dig in and figure out how to work around problems. Support ideas and suggest solutions. Takes care of self and team. Balance needed to maintain stamina and positivity. 

  • Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful. 

What you’ll need: 

  • 3+ years of experience in a similar role.  

  • Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization. 

  • Ability to be “hands on” when needed especially as it relates to problem solving and generation of business solution options. 

  • Ability to work closely with the team, including modeling and rapid prototyping in instances where complex business features require it for progressing further. 

  • Experience working with a multi-disciplinary team on customer-focused products and services. 

  • Significant industry knowledge and expertise within industry. 

  • Mastery in leading change and inspire others to change behaviors. 

  • Influencer in continuous learning and innovation. 

  • Experience working with cross functional teams Experience working with various teams simultaneously. 

  • Experience systematically analyzing problems, drawing relevant conclusions, and devising appropriate courses of action. 

 

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.
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$60,000—$140,000 USD

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

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When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.