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Senior Product Manager

Wunderman Thompson

Department: Technology

Location: Los Angeles, CA, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we are looking for: 

The Senior Product Manager is responsible for co-leading the product vision along with discipline leads at the Program level (e.g., technology, strategy, user experience). This person will be responsible for aligning business strategy with product development and coordinate cross-functional Agile Release Trains to deliver on the work. The Product Manager will need to deliver value in program increments (PI) and share and communicate a common product vision, roadmap, features backlog, and milestones.  

The Senior Product Manager will be responsible for owning and leading Program Increment planning sessions (i.e., quarterly planning) with the client and owning all related artifacts (e.g., features and program backlog, feature value matrix, etc.). At the team level, the Product Manager collaborates closely with Product Owners to ensure each team has clear goals, milestones and align to the overall program objectives.  

What you’ll do: 

  • Client | Understand customer and business needs, advocating for the customer and focusing on delivering value to the user. Perform continuous user research to understand what customers need and want and use those insights to inform the vision and roadmap. Lead program increment (PI) planning - present the vision, roadmap and highest priority features of the program backlog. 

  • Team | Work with business and technical stakeholders to maintain alignment as priorities and scope change. Build and maintain product roadmaps based on delivery milestones. Continuous cross-functional collaboration with business owners, product owners, strategy leads, customer experience leads, technical architects, developers, and engineers. 

  • Process | Clearly define a vision that will be the team's north star, reflecting business needs and aligning with strategic themes of the organization. Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis. Provide the framework and lead the execution of a Design Thinking and Lean Startup process to find the right problems to solve and the right solutions for those problems in a quick, MVP, and iterative approach. Maintain workflow board and program backlog. Analyze economic and value impact of features using "Weighted Shortest Job First" approach. Validate features during system demo on every iteration within the PI. 

Who you are: 

  • Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging.  Asking questions, asking for help (or how you can help), and asking for feedback are required of every team member. 

  • Optimistic and resilient | Dig in and figure out how to work around problems. Support ideas and suggest solutions. Takes care of self and team. Balance needed to maintain stamina and positivity. 

  • Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful. 

What you’ll need: 

  • 5+ years of experience in a similar role  

  • Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization. 

  • Ability to be “hands on” when needed especially as it relates to problem solving and generation of business solution options. 

  • Ability to work closely with the team, including modeling and rapid prototyping in instances where required for complex business features.  

  • Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality. 

  • Experience working with a multi-disciplinary team on customer-focused products and services. 

  • Proven ability in collaborating and leading Program Increment (PI) cycles. 

  • Significant industry knowledge and expertise within industry. 

  • Proven ability to prioritize multiple demands and obtain buy-in from stakeholders. 

  • Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments. 

  • Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value. 

  • Mastery in leading change and inspire others to change behaviors. 

  • Influencer in continuous learning and innovation. 

Desired:  

  • Certified SAFe Product Owner/Product Manager designation. 

  • Certified Agile Product Manager designation. 

 

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.
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$60,000—$140,000 USD

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

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When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.