Infrastructure Administrator

Wunderman Thompson

Department: Technology

Location: Saint Louis, MO, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

We need a hands-on Infrastructure Administrator to be responsible for multiple production and corporate environments in the cloud and on-prem.  Serve as technical and operational support for Technology Infrastructure for a variety of locations, departments and operating systems.  They are professionals who design, implement, and manage cloud-based systems for production environments.  They develop and implement cloud-applications, migrate existing on-premise applications to the cloud and debug cloud stacks.  They focus on equipping our employees with secured tools to be successful, and providing outstanding service to our customers (both internal/external). 

Key Responsibilities: 

  • Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions. 

  • Modifying and improving existing systems. 

  • Educating teams on the implementation of new cloud technologies and initiatives. 

  • Designing, developing and deploying modular cloud-based systems. 

  • Developing and maintaining cloud solutions in accordance with best practices. 

  • Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security. 

  • Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues. 

  • Regularly reviewing existing systems and making recommendations for improvements. 

  • Interacting with clients, providing cloud support, and making recommendations based on client needs. 

  • Ensure that solutions and security comply with all client and other security requirements, and participation in audits  

  • Mentor Support tiers 1 and 2 on security best practices 

  • Root cause analysis (trouble shooting) 

  • Knowledge of Microsoft Azure and security practices 

  • Data Loss Prevention (DLP) operations 

  • Security Log daily operations 

  • Disaster Recovery 

  • encryption technologies 

  • mobile Device management – MAM/MDM(InTune) 

  • Able to clearly communicate status of efforts to resolve problems and take ownership 

  • Self-sufficient with analytical skills requiring minimal supervision  

  • Must be available to work weekends, nights, and holidays 

  • Lite travel throughout year. 

  • On-call rotation 

  • Perform other duties as assigned 

Qualifications: 

  • Customer service skills 

  • Excellent verbal and written communication skills 

  • Efficiency and the ability to follow processes and direction 

  • Attention span and focus are critical for some repetition 

  • Organization  

  • The capability to creatively approach problems not covered by existing procedures.  

  • Significant experience, ideally in the healthcare or financial industries, with building and running a highly secure network.  HITRUST experience highly desirable. 

  • BS or MS in Computer Science, Engineering, or related field required.  Equivalent work experience may be substituted in lieu of a degree. 

General Knowledge/Skills: 

  • Ability to learn on the fly. 

  • Strong organizational skills.  Meticulous attention to detail. 

  • Ability to accept constructive internal comments. 

  • Should be comfortable in a fast-paced and deadline-oriented office. 

  • Proven success working with various team interactions and stepping in as needed to cover peak workloads.

Wunderman Thompson is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.