PXM - Business Analyst

Wunderman Thompson

Department: Technology

Expertise: Technology

Location: Amsterdam, Netherlands

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Working in tech with Wunderman Thompson Netherlands: 

At Wunderman Thompson Netherlands, we inspire growth for ambitious brands. We are a full-service digital agency that enables organizations to deliver connected and personalized experiences across all digital channels. With our expertise in Marketing, Commerce, CRM, PXM and CX, we provide end-to-end solutions to our clients and create digital capabilities with impact. 

Our clients include Bayer, CarNext, Häfele, Johnson & Johnson, Jumbo Supermarkten, MAC, Makro, Nestlé, Plus Retail, RTL, Scotch & Soda, Sainsbury’s, Selfridges, SharkNinja, Staples, Xerox and many more global brands. Our offices are based in Amsterdam, Haarlem, London, Barcelona, India and Poland. Being part of the wider Wunderman Thompson Network, we have access to 180 offices around the globe. 


Key Responsibilities: 

As a Business Analyst PIM/PXM (Product Information/eXperience Management) you are a key player in our implementation projects. You are client facing, you work with brands and are responsible for the functional side of the project.  


What you will do: 

As a Business Analyst for Product Information/eXperience Management (PIM/PXM), you will be at the forefront of our implementation projects, playing a pivotal role in bringing our clients' visions to life. You will work closely with top brands, using your expertise to ensure that our solutions meet their unique needs and requirements.

Each day, you'll be tasked with diving deep into our clients' business needs, using your analytical skills to challenge assumptions and translate them into concrete requirements. You'll be the driving force behind our workshops, leading the charge to ensure that everyone is on the same page and that our solutions meet the highest standards of quality and functionality.

Collaborating closely with our development team, you'll be instrumental in crafting solution proposals that meet the unique needs of our clients. Your focus will be on delivering solutions that add value and drive impactful improvements to their business processes. You'll take charge of demoing and explaining our proposed solutions, ensuring that business users fully understand the impact they will have on their operations.

But that's not all! You'll also be advising business users and management on how to best enable their digital shelf with product data, PIM, and PXM. Your expertise will be invaluable in making sure that our clients are making the most of our solutions.

And let's not forget about our business development team, who will look to you for assistance in creating proposals and making pitches to prospective clients. Your knowledge and experience will be a key part of helping us win new business and continue to grow our footprint in the market.


Who you are: 

  • Business Analysis | You focus on gathering clients’ business needs, challenging, advising them and translating them to requirements. 
  • Facilitation | Preparing and leading in workshops & interviews, to understand the business, product structures and business processes.  
  • Agile methodology and Scrum| You translate requirements to epics and user stories on a backlog and make sure the backlog is prioritized, so that the development team has enough work prepared to run sprints.   
  • Sales Support| Our new business team will actively ask you to work with them in winning new business, giving solution demos, and help write proposals. 

  What you’ll need: 

  • Qualified candidates should have at least 5 years of experience in client consulting, gathering requirements, business process modelling. 
  • Great working knowledge and understanding of the different PXM/PIM concepts & basic knowledge of e-commerce platforms. 
  • Bachelor's degree in (Technical) Business Administration, Information Management or related studies 
  • Demonstrate experience in collaborating within an Agile environment with cross-functional teams. 
  • Flexibility to work in our office and our client’s offices when needed. 
  • Display excellent communications skills (in English), and ability to engage stakeholders at all levels 
  • Currently living in The Netherlands with a valid work permit.  

Bonus points:

  • French, German or/and Dutch is highly desired. 


What do we offer you? 

First of all, we don’t have dusty office carpets, fluorescent lights, and annoying hierarchy. That being said: through us, you will get in touch with an unlimited world of international connections and resources, since we operate in several countries. Therefore we have a listening ear for your wildest ideas and together we keep stretching our boundaries. We like you to follow the path you’ve created and we invest in your personal development. We support a dynamic and a feel-at-home kind of workplace.

Instead you will be welcome as part of a young and dynamic team working where you'll also enjoy:

  • Working with a renowned international customer base, B2B and B2C customers.
  • A gross monthly salary range from €3,858.- to €5,401.- based on experience.
  • A gross annual 8% holiday allowance pay.
  • Eligible for company annual bonus.
  • A mobility package to suit your commuting needs.
  • Competitive pension benefits.
  • Daily lunches and refreshments.
  • End of the week drinks.
  • Tech tools and home office equipment.

And there’s more:

  • You will be able to work on a hybrid schedule from home as well as our estate of the art campus in Amsterdam.
  • Education budget for your own development; e.g. soft-skills workshops, language courses & leadership training.
  • Wellness pack: Yoga classes, gym membership discounts and access to sport events.
  • Mental health: Complimentary membership to Headspace and EAP counseling services.
  • Can't commit to a 40 hours week? You can opt in for a 36 or 32 hour contract instead.
  • A chance for you to evolve, develop, feel appreciated and have fun.
  • An open, informal, flexible and feel-at-home work culture.
  • An international work environment.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.