The role

We dream big – creating connected ecosystems, products and services – and we execute small – sweating the details to create consistent, performant customer experiences

We are looking for creators, with experience crafting meaningful and delightful digital products and services. You will be passionate about all aspects of the user centred design process and constantly strive to elevate design craft and standards.

This role will be setting visual direction, creating brand frameworks, generating atomic design systems, using prototype tools to bring micro-interactions to life, working with development on proof of concepts, helping to run workshops, presenting work and managing client feedback in sessions.

This is a role for someone continually growing and developing their leadership skills. Highly collaborative, you enjoy working and leading closely knit teams – pushing things just a little bit further. Not afraid to make the case for what you believe in, you work well under pressure, keeping your cool when the deadlines change.

You’re likely to have knowledge and expertise in these areas

• Work with multidisciplinary teams to create exceptional digital products
• Passionate about all areas of the Human-Centered Design process to create deliverables grounded in insight aiming to validate hypotheses
• Use prototyping tools like Sketch and Figma, to not only to communicate ideas and concepts, but to test with real customers to encourage collaboration and iterative processes
• Effectively manage time within a project to facilitate the delivery of a digital product on budget and on time
• Manage multiple stakeholder needs, interests, priorities and expectations effectively and sensitively
• Contribute to strategic thinking and use analytics and other evaluation tools to help measure the impact of design strategies
• Be an expert, continually learning about people, design and technology, and striving to improve design practice
• Make the case for what you believe in, always advocating for the people who use our products

What we can offer you

We don’t settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday. We believe that this is what makes our agency a great place to be – a space where you’re never far away from the best minds to learn from.

We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work. We don’t want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose. We are a community. 

Our focus is on keeping teams connected and engaged whether we're in the office or working from home, putting people’s wellbeing first, ensuring every person has access to our learning and development programme and building an inclusive workplace. We have a weekly ‘Staying Connected Calendar’ which is full to the brim of training you can get involved in, inspiration sessions hosted by external partners to check out and wellbeing classes and tips and tricks to look after your mind, body and soul. From yoga, Pilates, HIIT, hypnotherapy, a Strava cycling group, 1:1 resilience sessions and trained mental health first aiders. To name a few. Within our office we have a dedicated wellness studio and this year we built a brand new learning lab. Here we host weekly lunchtime lessons that supports iLearn, our learning & development portal home to 100s of sessions for you to access. We're also committed to building an inclusive, equitable and diverse workforce driven by our Inclusion Council and Employee Resource Groups; Rise, Unite, Re:think, Roots, Wellbeing and Access all Areas.