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Application Consultant

MAP

Department: Technology

Location: Austin, TX, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who is Wunderman Thompson MAP

Wunderman Thompson MAP is the world-leading center of excellence for Marketing Automation, Personalization, Loyalty and CRM at scale. Our mission is to deliver value for our clients by humanizing the relationship between the brand and the consumer. To do this, we help clients make data-driven and personalized experiences that can be scaled with efficiency and operationalized intelligently. We believe that serving consumers personal, mindful content in an omnichannel world is key to transforming experiences. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. 

Are you eager to learn about innovative technologies? Would you like to work with some of the awesome internal tools developed by the Catalyst team? Then you might be just the Application Consultant we are looking for!

What will your day look like?

As our new Application Consultant, you will become part of our growing product team. Here, you will deal with lots of moving pieces, as we’re currently building the most effective way to launch marketing campaigns at scale for global brands – focusing on the marketers and operations specialists. More specifically, your tasks include:

  • Use your technical understanding of client processes and ways of working to configure end-to-end experiences for Catalyst to realize its vision about launching the Catalyst tools across clients.
  • Be part of a multi-functional team working closely with internal operational teams and other product teams
  • Collaborate with developers and product managers to configure, and operate a set of products within the Catalyst platform
  • Configuring client business rules and automations
  • Configuring product features based upon specifications and design
  • Testing configuration and newly developed features
  • Troubleshooting and resolving issues in existing applications
  • Be part of identifying optimization possibilities.

Who are you going to work with?

You will join a team of highly skilled developers, product managers and project managers who are passionate about building great products together. You will also get to work closely with experts from other technology, creative and client teams.

What do you bring to the table?

As a person, you have a team player mindset and an open-minded attitude. You can communicate ideas and technical topics honestly and clearly – also to non-experts – while respecting the views of others on the team.

You are eager to understand and find solutions, allowing you to quickly adapt to changing situations and come up with new ideas.

At the same time, you solve problems in an analytical and pragmatic manner. Moreover, you have experience with:

  • Advanced Marketing Operation setups
  • Journeys, lifecycle, and trigger programs
  • Processes across multiple clients
  • Client specific technical solutions

What we offer:  

  • Passionate, driven people | We champion a culture of people that do extraordinary work. 
  • Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery. 
  • Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness. 
  • Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through Wunderman Thompson and WPP, so you can continue to grow personally and professionally. 

Wunderman Thompson is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal. 

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.