CRM Developer

MAP

Department: Technology

Location: Austin, TX, United States

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who is Wunderman Thompson MAP

Wunderman Thompson MAP is the world-leading center of excellence for Marketing Automation, Personalization, Loyalty and CRM at scale. Our mission is to deliver value for our clients by humanizing the relationship between the brand and the consumer. To do this, we help clients make data-driven and personalized experiences that can be scaled with efficiency and operationalized intelligently. We believe that serving consumers personal, mindful content in an omnichannel world is key to transforming experiences. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. 

At Wunderman Thompson MAP, we are always making room for more. We are 800+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 40+ nationalities who collaborate closely to help our clients inspire and engage consumers on five continents.  

Would you like to work with some of the world’s most skilled Developers on some of the most advanced CRM platforms? Do you appreciate a free working environment where you get a high level of decision-making authority but also the support you need? Can you turn business requirements into excellent technical solutions? Then you might be just the one we’re looking for!

What will your day look like?

In the role as our new CRM Developer, you become responsible for addressing and delivering the technical part of a project, following an agile approach. More specifically, your tasks include:

  • Analyzing customer requirements to determine technical feasibility
  • Producing technical specifications describing solution development, logic, coding, testing, changes, and corrections
  • Estimating the effort of successfully delivering solution into production
  • Coding and testing software
  • Configuring out-of-the-box product features based upon software specifications and design
  • Troubleshooting and resolving issues in existing software.

Who are you going to work with?

You join the technical team, currently consisting of 100+ competent and respectful colleagues. Here, you become part of an exciting and challenging professional environment where you get to work closely with Architects, Developers, and Technical Project Managers. You will also work with the account team and Data Specialists as well as our clients’ technical teams.

We value room for diversity, and you will get a chance to put a personal touch on your daily tasks while developing your professional skillset. We are proud of our multicultural environment and easy-going, dynamic atmosphere where we not only work together – we are great at having fun as well.

What do you bring to the table?

You are a detail-oriented, outgoing, and self-motivated person who contributes positively to the working environment with your team-player attitude. You have agency experience within digital sales and/or marketing solutions, where you are used to acting as a trusted adviser for clients and colleagues. This means that you are not afraid to express your opinion and take responsibility.
Your problem-solving skills and organised approach help you meet deadlines and break down projects into manageable milestones. In addition, you have:

  • 3+ years of CRM development experience – preferably with one of Adobe Campaign/Salesforce Marketing Cloud/MS Dynamics/Hubspot or similar
  • Good knowledge of SQL, XML, JavaScript, HTML, and CSS (experience in additional programming language is a plus)
  • Experience with API integrations and agile implementation methodologies as well as the following database engines: MS AQL, PostgresSQL, and Oracle
  • Great collaboration and communication skills (in English)
  • A digital leader with unrivaled Adobe experience

What we offer:  

  • Passionate, driven people | We champion a culture of people that do extraordinary work. 
  • Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery. 
  • Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness. 
  • Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through Wunderman Thompson and WPP, so you can continue to grow personally and professionally. 

Wunderman Thompson is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal. 

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more informationplease visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.