All Careers

Senior Account Manager

Wunderman Thompson

Department: Client Services

Expertise: Communications

Location: London, United Kingdom

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

The Role

We’re looking for a strong Senior Account Manager who is passionate about brand & communications and keen to be part of an agency and team with ambitious ideas.

Working as a core part of the cross-functional team, you’ll be one of the main points of contact for two of the agency’s long standing and award-winning clients. These are  highly strategic and creative accounts. Working closely with the Senior Account Director and Business Director, you’ll be responsible for contributing to and making fame driving and brand building work to be proud of.

You will be a running key day to day relationships with existing and potential clients, leading and owning the relationships to guide the development of the projects. The client's have strong ATL remits but you will be expected to develop your integrated capability here at WT to help pursue opportunity as they arise. Our Clients quickly need to see you as the lynchpin of this part of the business ensuring we deliver the best solution to client’s business problems, championing the work internally and externally.

The successful candidate will report directly into a Senior Account Director and work alongside all departments within the agency including Creative and Strategy.

What you’ll be doing

On a day to day, you will…

  • Be one of the main client points of contact for our client campaigns.
  • Working with key clients you will understand and interpret their brief, challenging the ask when necessary to ensure Wunderman Thompson are always delivering the best strategic and creative solution, pulling in other members of the Wunderman Thompson team as and when required.
  • Writing and contributing to briefs, as well as interpreting information and developing insights to assist in the planning/creative process.
  • Alongside your Project Manager you will be responsible for managing briefs through the agency and making sure the output is of the highest quality.
  • You’ll be presenting creative work to clients, taking and challenging feedback when necessary.
  • Working closely with the finance teams ensuring projects are delivered within budget, as well as supporting with end of month invoicing.

Who we’re looking for

  • We’re looking for an experienced Senior Account Manager, who will be coming from a brand communications background.
  • You thrive in a complex stakeholder management environment and are comfortable juggling multiple workstreams as being flexible to adapt to shifting needs of clients.
  • You will have experience developing strong creative campaign work and will have worked with large, teams.
  • Also, attention to detail is crucial to be successful in this role.

What we can offer you

We don’t settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday. We believe that this is what makes our agency a great place to be – a space where you’re never far away from the best minds to learn from.

We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work. We don’t want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose. We are a community. 

Our focus is on keeping teams connected and engaged whether we're in the office or working from home, putting people’s wellbeing first, ensuring every person has access to our learning and development programme and building an inclusive workplace. We have a weekly ‘Staying Connected Calendar’ which is full to the brim of training you can get involved in, inspiration sessions hosted by external partners to check out and wellbeing classes and tips and tricks to look after your mind, body and soul. From yoga, Pilates, HIIT, hypnotherapy, a Strava cycling group, 1:1 resilience sessions and trained mental health first aiders. To name a few. Within our office we have a dedicated wellness studio and this year we built a brand new learning lab. Here we host weekly lunchtime lessons that supports iLearn, our learning & development portal home to 100s of sessions for you to access. We're also committed to building an inclusive, equitable and diverse workforce driven by our Inclusion Council and Employee Resource Groups; Rise, Unite, Re:think, Noir, Wellbeing and Access all Areas.

Your career development is important to us and should you ever choose to move on from Wunderman Thompson, we want you to be better than when you joined us. Thrive will provide you with the framework and support needed to reach your career aspirations. There really is no shortage of opportunities here for the right person that is prepared to roll their sleeves up, get involved and collaborate with those around them to deliver the best work for our clients and our agency. 

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.