The role:

We’re looking for a Senior Account Manager who is coming from a creative agency background, with min. 4-5 years of experience. This person is passionate about brand & communication and keen to be part of a growing agency and team with ambitious ideas. They will work closely with and reporting to the team's Account Director and will be a core part of the cross-functional team, and one of the daily contacts for one of our key clients. 

What you’ll be doing:

• Creating strong relationships with day to day Clients and Agency colleagues
• Developing and implementing strategic plans to manage and grow accounts
• Retaining clients and building strong, trusting relationships
• Understanding client needs and identifying new business opportunities within your portfolio
• Providing superior customer service and ensuring client satisfaction
• Communicating and coordinating with internal teams to deliver solutions 
• Being the knowledge keeper and promoter for the Client’s business and brand
• Working with the Creative Team to ensure that work is being progressed through the Agency as planned and on time, initiate changes/improvements if necessary
• Understanding of big picture finances (income, profit, scope & contract)
• Presenting and selling creative ideas and production estimates when required. Identify and act on these opportunities

Additional Requirements:

• Able to thrive in a complex stakeholder management environment and are comfortable juggling multiple workstreams as being flexible to adapt to shifting needs of clients.
• Experience in developing strong creative campaign work and will have worked with large, teams.
• Previous creative agency account management experience
• Ability to accurately scope and schedule complex creative and production projects
• Proven organizational and planning skills, must be precise and detail oriented
• Adopt a pro-active approach to developments in media and communications channels and the imagination to embrace these new creative opportunities as appropriate
• Strong presentation skills and excellent verbal and written communication skills in English

In return, this is what you can expect:

• Permanent contract right from the start
• Compelling tasks
• Collaborative ambience in agile teams
• Private health insurance package (for employees working with us for a year and more)
• Education budget to suit your own development; e.g. soft-skills workshops, language courses
• Hybrid way of working (2 days/week remote work) 
• International projects and diverse teams

And there's more:

• International and inhouse training possibilities
• Kid and dog friendly office
• Annual team building days; fun events
• Award-winning office

We don't settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday. We believe that this is what makes our agency a great place to be – a space where you’re never far away from the best minds to learn from.

We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work. We don’t want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose. We are a community.  

We have a number of programmes and initiatives designed to support your career and wellbeing. There are exciting knowledge sharing programmes delivered through lunch and learn sessions, cultural opportunities through our exchange programme, and you can have an impact on the wider community through one of our charity initiatives. Your career development is important to us and should you ever choose to move on from Wunderman Thompson, we want you to be better than when you joined us. YOU Time will provide you with the framework and support needed to reach your career aspirations, supported by a range of learning options for every type of learning style. Your mind, body and soul are also taken care of through our varied wellness programmes but we like to have some fun here too, so you could get involved in our culture club, find love through Wunder Dating or if you’re the chosen one, take a spin on our Wheel of Wunder!

There really is no shortage of opportunities here for the right person that is prepared to roll their sleeves up, get involved and collaborate with those around them to deliver the best work for our clients and our agency.  

Wunderman Thompson is proud to be a WPP agency. Headquartered in New York, we have a truly global reach with over 20,000 people in 90 markets. For more information, please visit our website and follow us on LinkedIn and Twitter.  

Wunderman Thompson is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.