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Account Manager

Wunderman Thompson

Department: Client Services

Expertise: B2B

Location: Lisbon, Portugal

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Profile

· You’re an Account Manager with a minimum 2-year agency experience, who will play a major role in helping international clients deliver their vision.

· You’re comfortable taking ownership and accountability for your projects.

· You're passionate about tech, innovation, storytelling and most of all, human connections.

· You’re extremely organized, process led, detail oriented and proactive.

· You're a fast learner and tech-savvy, used to managing multiple platforms.

· You're a brilliant and passionate communicator who values teamwork and client management.

· Always curious – never afraid to ask questions and proactively go and seek out information.

· You’re eager to learn and make an impact. 

· You’re fluent in English.

 

What you will be doing:

· Working alongside a team spread across Europe to support B2B/B2C marketing campaign executions for multiple clients and markets.

· Liaising with both internal (agency) and external (client and third party) stakeholders on a daily basis.

· Closely working with the Account Director across the development of successful campaigns, ensuring all projects are running smoothly on the scheduled timelines.

· Liaising with all departments within the agency, such as Delivery, Creative, Data and Strategy.

· Understand and interpret the client’s brief, challenging the ask when necessary to ensure Wunderman Thompson are always delivering the best solution, pulling in other members of the Wunderman Thompson team as and when required.

· Attending daily status meetings with the internal team.

· Regularly update client-monitored status sheet detailing all the projects in the pipeline.

· Be comfortable presenting creative work to clients, taking and challenging feedback when necessary.

· Circulate agendas before every meeting and contact report any follow ups.

· Give your input into QBRs (quarterly business reviews) & wash-ups by project to ensure that best practice is baked into future campaigns.

· Be competent with financial systems and working with Project Management to ensure work is delivered on time and to budget.

· Drive opportunities for innovation on ways of working with stakeholders and agency teams to optimise processes.

· Ability to thrive in a fast-paced environment and juggle multiple projects is a must.

 

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.  As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.  For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.  

Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button below, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click the "Submit Application" button above, this will send any information you add below to Wunderman Thompson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.