Wunderman Thompson CRM

By better understanding customers, we enable brands and businesses to inspire their customers along the individual journey.

CRM makes brands more valuable to customers and customers more valuable to brands.

We transform the experience through ​personalization and omnichannel orchestration​, powered by intelligent data sensory systems, ​activated through integrated technology platforms and ​delivered via customer-centric operating models. ​

We make the complex possible ​for ambitious brands.

CRM in practice

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Humanizing the relationship

As marketers, we often hear the term “personalization” used in connection with other buzzwords like omnichannel, one-to-one, hyper personalization, at scale and so on. But this phraseology rarely brings us closer to the true meaning of personalization.


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A holistic approach to CRM

You can have the most powerful creative assets in the world, but if you don’t know how to connect them to data, scale them with technology and engage with the right customers at the right time, you are going to fail.

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CRM Solutions

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CRM Arbeit

Burger King
Hat Awards

Burjer Kinj

Burger King
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JetBlue Airways
Hat Awards

Easing Travel Stress with JetBlue

The JetBlue app brings users convenient, mobile travel every step of the way.
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Apps WORK HERO Jet Blue

CRM Insights

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Insight

The Future 100: 2022

Unser Report mit den Top 100 Trends für 2022
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Insight

New trend report: Into the Metaverse

Emerging consumer trends and brand opportunities in the metaverse
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The Future Shopper Report 2021
Insight

The Future Shopper Report 2021

The fifth edition of our report has just landed!
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In Focus KV Ice Cream
Insight

Inspire InFocus Global Report

Wunderman Thompson launches the world’s largest social study on inspiration
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CRM News

Silver effie greek News Feb16
In The Press

Greek Effies

The Silver Effie for the campaign designed for the total relaunch of Life juices, won DELTA and WUNDERMAN THOMPSON in a highly competitive award category.
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