We all know the power of social media as a space where people connect, share and seek inspiration. Social commerce extends this to create social spaces where people can buy, empowering them to buy on platform.
With an expected annual growth rate of 31.6% from 2023 to 2030, there's now a vital urgency in nailing your social strategy. Social Commerce @ Wunderman Thompson Commerce & Technology is set up to do just that!
The beauty of social commerce is that it’s discovery-driven and contains the entire path to purchase within one platform. What’s also clear is that consumers are already embracing social as channel of choice across all stages of the shopping journey:
Social Commerce @ Wunderman Thompson Commerce & Technology offers an array of services to help optimise social presence, create connected experiences across selling channels and drive brands into becoming leaders within the social commerce space.
These services are designed to form a cohesive journey towards achieving a best-in-class social commerce offer. Our brand new capability covers everything a brand needs to do to nail their social presence, focusing on 5 key pillars – Strategy, Content, Product & Data, Technology, Implementation & Reporting.
Instagram, Facebook and TikTok all now support on-platform purchasing with native checkout features on their platform. But how do you connect your existing commerce platform to this kind of third-party checkout? We created The Social Connector - a platform-agnostic integrator that connects a brand's commerce stack with social native checkout, bridging the gap seamlessly between order generation from the social platform and order fulfilment from a brand’s commerce engine.
To nail your social commerce presence, it’s all about establishing the right strategy that defines and aligns the role of social through the lens of your broader business goals.
Social content plays a critical role throughout the purchasing journey. We can help strategise, create, produce, syndicate and optimise content across your channels, supporting with UGC, Influencer and Community Management.
Our outputs are data-driven, and we can build, manage and optimise your social brand shop, using optimised data from our in-house feed management solution, providing KPIs and reporting for success.
We created The Social Connector – a platform-agnostic tool to connect your commerce tec stack with social native checkout, enabling seamless, transactional capabilities in app. In other words, true social commerce!
We can execute campaigns to promote your brand shop and drive social commerce activity to a more targeted consumer segment, supported by media activation, social listening, measurement & analytics, and reporting.
Social Commerce is part of our Commerce Execution suite of services, a key capability of eRetail @ Wunderman Thompson Commerce & Technology which helps brands execute seamlessly and profitably across all digital channels.
