Powerful insights to inspire smarter decisions

Our Commerce Intelligence platform offers a suite of tools to help win the digital shelf and optimise spending of your eCommerce Dollars. Providing powerful insights, these tools are designed to inform strategic decisions based on factors such as visibility, content, price, stock, customer sentiment and ratings across all channels.

Based on proprietary technology and a single data lake, the Commerce Intelligence platform provide access across all our platforms and services supporting a single view. Commerce Intelligence currently includes 4 key services, each part of a powerful, modular package:

SHELF APPEAL

SHARE OF SHELF CONTENT HEALTH MEDIA INSIGHTS

Benefits of the Commerce Intelligence platform

1. Shelf Appeal – providing insight into your products’ appeal on a competitive digital shelf

Through proprietary technology, Shelf Appeal helps organisations understand how their products look on the virtual shelf, alongside their competition. Updated daily, it creates a view of your products’ prices, availability and ratings appeal to customers, with competitors as context.

2. Share Of Shelf – demystifying your share of the digital shelf in a complex and evolving eRetail landscape

Share Of Shelf is designed to help organisations understand how their products are being promoted across multiple retailers. Leveraging WT Commerce technology, and updated daily, it creates a view in to your visual share of digital shelf space with your competitors as context.

3. Content Health – surfacing eRetail opportunities and issues through deep content analysis and benchmarking

Content Health is a single space that delivers detailed analysis of multiple sources and key metrics which impact retail performance. Generating online accessible insights, Content Health provides a framework for opportunities to improve your digital shelf. Run periodically, it offers organisations a means to track and help quantify the impact of any changes made.

4. Media Insights – Automated daily eRetail Media performance reporting and insights

Media Insights has been developed to help organisations quickly understand the performance of their media. Retail media data is taken directly from source via API connections into our data lake. Once in the platform, it is presented as a single view, to allow comparison across sources for all relevant metrics. Updated daily, the service creates a detailed report of all core metrics and opportunities for optimisation or investment.

Commerce Intelligence services include:

Shelf Appeal
Expertise

Shelf Appeal

Providing insight in to your products’ appeal on a competitive digital shelf
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Share of Shelf
Expertise

Share of Shelf

Demystifying your share of the digital shelf in a complex eRetail landscape
Find out more
Media Insights
Expertise

Media Insights

Automated daily eRetail Media performance reporting and insights
Find out more
Content Health
Expertise

Content Health

Surfacing eRetail opportunities and issues through deep content analysis and benchmarking
Find out more

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