Powerful insights to inspire smarter decisions

Our Commerce Intelligence platform offers a suite of tools to help win the digital shelf and optimise spending of your eCommerce Dollars. Providing powerful insights, these tools are designed to inform strategic decisions based on factors such as visibility, content, price, stock, customer sentiment and ratings across all channels.

Based on proprietary technology and a single data lake, the Commerce Intelligence platform provide access across all our platforms and services supporting a single view. Commerce Intelligence comprises a growing suite of services, each part of a powerful, modular eRetail package. These include:

SHELF APPEAL

SHARE OF SHELF COMMERCE HEALTH MEDIA INSIGHTS

Commerce Intelligence platform tools:

1. Digital Shelf: Shelf Appeal

Through proprietary technology, Shelf Appeal helps organisations understand how their products look on the virtual shelf, alongside their competition. Updated daily, it creates a view of your products’ prices, availability and ratings appeal to customers, with competitors as context.

2. Digital Shelf: Share Of Shelf

Share Of Shelf is designed to help organisations understand how their products are being promoted across multiple retailers. Leveraging WT Commerce technology, and updated daily, it creates a view in to your visual share of digital shelf space with your competitors as context.

3. Digital Shelf: Commerce Health

Commerce Health delivers detailed analysis of multiple sources and key metrics which impact retail performance. Generating online accessible insights, Commerce Health provides a framework for opportunities to improve your digital shelf. It offers organisations a means to track and help quantify the impact of any changes made.

The above three services form our unique "Digital Shelf" offering - an integrated suite of data tools to helps brands win the digital shelf.


4. Media Insights

Media Insights helps businesses quickly understand the performance of their media. Retail media data is taken directly from source via API connections into our data lake. Once in the platform, it is presented as a single view, to allow comparison across sources for all relevant metrics. Updated daily, the service creates a detailed report of all core metrics and opportunities for optimisation or investment.

5. Where to Buy

Where To Buy is an eCommerce enablement tool that enables sales for brands without direct-to-consumer capabilities through shoppable media. It does this by creating a fast and convenient path to purchase, directing audiences to purchase points.

6. Feed Manager

A fully managed product feed management service to help maximise sales by optimising product feeds. That means you can supercharge all your eCommerce channels with expert support from the point of set-up, monitoring, in-flight, and more.

7. "The Connector"

The Connector is a platform-agnostic proprietary SaaS application that connects the back-end of a brand’s commerce stack to social native checkout, enabling a frictionless checkout process. For consumers that means in-app purchasing which unlocks the full potential of social commerce.

8. Data Streaming

Enabling clients and partners to leverage our proprietary technology and data solutions where our end products are not required, including custom data acquisition and data transfer.

Commerce Intelligence services include:

Shelf Appeal
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Shelf Appeal

Providing insight in to your products’ appeal on a competitive digital shelf
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Share of Shelf
Expertise

Share of Shelf

Demystifying your share of the digital shelf in a complex eRetail landscape
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Media Insights
Expertise

Media Insights

Automated daily eRetail Media performance reporting and insights
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Content Health
Expertise

Commerce Health

Surfacing eRetail opportunities and issues through deep content analysis and benchmarking
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Social Commerce The Connector
Expertise

Social Commerce: 'The Connector'

A platform-agnostic integrator to connect your brand's commerce stack with social native checkout!
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Commerce Director banner
Expertise

Where To Buy

Making your brand shoppable and driving sales at every possible digital touchpoint
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Feed Manager
Expertise

Feed Manager

A fully managed product feed management service to help maximise your sales.
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