Integrating eCommerce systems & database architectures

We integrate eCommerce systems and data architectures for multichannel business operations to deliver a seamless customer experience and an efficient operating model. Our system architecture consultants provide insight and advice on how to integrate systems and architectures, and recommend how to implement industry standards and best practices.

We help you answer the key questions, such as which systems own the master customer record, which integration strategies and technologies to use, when to upgrade key technology components, and how to integrate safely with new third-party services via public and private APIs.

We are experienced at re-platforming multiple systems, such as the contact centre, delivery scheduling, delivery management, content management, ratings and reviews, search and navigation, and merchandising. With our team of experts, you can trust us to migrate your data on a mass scale, develop bespoke applications where needed, and ensure tight integration with your backend and legacy systems.

Data architecture analysis

Our data architecture teams analyse data from disparate legacy systems and enhance and distil this intelligence to support your multichannel needs.

Enterprise services

We use our industry expertise to provide you with a software architecture model that simplifies the definition of complex Enterprise environments or systems.

Multichannel frameworks

Using our experience of multichannel solution implementation, we can show you how to exploit the multichannel features of sophisticated frameworks, such as IBM WebSphere Commerce, SAP Hybris and Magento.

Service-oriented architecture

Our approach helps you reach your multichannel vision. We do this by exposing the features of your existing systems so they can be viewed as services internally and externally.

Benefits of database architecture

Draw on our experience of integrating the myriad of systems in a multichannel environment.

We've worked on services
like Click-and-Collect, Reserve-and-Collect, Check-and-Reserve, Free-Delivery-to-Store, and Text-and-Reserve for leading retailers, such as Argos, Selfridges and Halfords.

Based on deep engagement, we will help you provide an outstanding experience for your customers with our channel optimisation services. These ensure that multiple channels complement each other every time.
Thanks to Wunderman Thompson Commerce & Technology, we were one of the first retailers in the UK to implement Click-and-Collect, which is still in full swing today and delivering us some great results.

Clive West

(former) Digital Director, Halfords Group

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