En comprenant mieux les clients, nous permettons aux marques et aux entreprises d'inspirer leurs consomateurs tout au long de leur parcours client.​

Le CRM rend les marques plus précieuses pour les clients et les clients plus précieux pour les marques.​

Nous transformons l'expérience grâce à la personnalisation et à l'orchestration omnicanale, alimentées par des systèmes intelligents de détection des données, activées par des plates-formes technologiques intégrées et activées par des modèles opérationnels centrés sur le client. ​

Nous rendons le complexe possible pour les marques ambitieuses.

CRM in practice

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Humanizing the relationship

As marketers, we often hear the term “personalization” used in connection with other buzzwords like omnichannel, one-to-one, hyper personalization, at scale and so on. But this phraseology rarely brings us closer to the true meaning of personalization.

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A holistic approach to CRM

You can have the most powerful creative assets in the world, but if you don’t know how to connect them to data, scale them with technology and engage with the right customers at the right time, you are going to fail.

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CRM Solutions

Accelerating growth through personalized customer journeys to increase engagement and loyalty and enhance customer lifetime value

Developing advanced marketing solutions to personalize the customer journey, obtain the right data for strategic decisions through a 360-degree customer view and increase marketing ROI.

Designing, executing, tracking and analyzing campaigns to further qualify future strategic decisions to attract more customers and achieve campaign goals.

Designing, building and implementing a Loyalty Program to increase customer lifetime value and improve sales success, create sustainable growth and increase profits.

Seamlessly connecting CRM & Paid media to create connected customer experiences while optimizing media spend.

CRM Work

Kit Kat Canada

Kit Kat Pride

How we transformed an icon to support the LGBTQI2S community.
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HERO
Burger King
Ont été récompensés

Burjer Kinj

Burger King
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Burjer Kinj website 1
JetBlue Airways
Ont été récompensés

Easing Travel Stress with JetBlue

The JetBlue app brings users convenient, mobile travel every step of the way.
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Apps WORK HERO Jet Blue
Dr.Max

Dr.Max SubClubs

Improving Dr.Max’s most successful loyalty program ever
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CL Dr Max Family 018

CRM Études

HERO F100 2023 cover
Étude

The Future 100: 2023

Notre rapport annuel des 100 tendances à suivre pour l'année à venir.
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Purple machines building a car
Étude

The B2B Future Shopper Report 2023

Welcome to the 3rd edition of The B2B Future Shopper Report
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HERO D7 A1639 HR
Étude

Nouveau trend report: Into The Metaverse

Tendances de consommation émergentes et opportunités pour les marques dans le Métaverse 
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In Focus KV Ice Cream
Étude

Inspire InFocus Global Report

Wunderman Thompson launches the world’s largest social study on inspiration
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CRM Actualités

Collage Maker 20 Mar 2023 03 08 PM 9162
Dans la presse

British Heart Foundation Appoints Wunderman Thompson UK

The British Heart Foundation has appointed Wunderman Thompson UK to take over its below-the-line account as its CRM agency
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Samsung
Dans la presse

Samsung Retains Wunderman Thompson

Global tech giant Samsung has reappointed Wunderman Thompson UK to handle its pan-European CRM account following a competitive review
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Silver effie greek News Feb16
Dans la presse

Greek Effies

The Silver Effie for the campaign designed for the total relaunch of Life juices, won DELTA and WUNDERMAN THOMPSON in a highly competitive award category.
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