Finnair needed a global marketing communication concept where emotions and human experiences are linked to traveling. The concept needed to be built for all global marketing communications levels from tactical and large-scale brand campaigns, to activations, to all touchpoints. This is crucial in today’s climate-cautious context where people need to be motivated and inspired by the positive sides of travel.
Infinite Reasons to Fly
How Finnair's global campaign was created to affect sales and brand metrics
Challenge
Inspiration
We wanted to create an umbrella concept for all forthcoming brand actions and result in powerful brand consistency and improved recognition.
Idea
The new “Infinite Reasons to Fly” global marcom concept is based on Finnair’s purpose statement. We created an emotionally driven campaign that is versatile, has longevity, is adaptable in relevant way into all markets and applicable to all marketing communications. It can tell the brand's story but also serve in highly targeted sales driven localised campaigns.
Growth
After the campaign launch in January 2019 the first outstanding results were seen in March 2019 via the global tactical spring campaign.
- In Record high in direct sales
- Best sales day within 2 years
- Elevated brand metrics throughout the brand funnel with highest scores on all KPIs.
- Best image value compared to competitors > respondents are also willing to pay a little extra for travel with Finnair



