WTC Insights Commerce Futures 2021 2

Futures 2021

Welcome to the future of commerce


  • London



Little did we know how much the world would change in 2020. And in commerce one thing became clear - the need for brands and retailers to power up their ecomm operations and get their online offerings right. Against this backdrop we present our trends outlook for 2021 and beyond, comprising 20 thought-provoking digital change agents influencing what commerce is set to look like.

Many analysts have argued with some justification that 2020 felt more like an acceleration of what was already in motion, and that the move to online simply got turbocharged. Indeed, for many of us, digital came to our rescue in numerous ways. So where do we go from here?

Let "Futures 2021" be your guide! And please connect with us via the links included - we're here to help shape this future with you.

Please provide your contact information to continue. Detailed information on the processing of your personal data can be found in our Privacy Policy.

Related Content

In The Press

Unbox Imagination: The Making of Smarties First Campaign in 10 Years

Creative director, Jo Wallace, shares insight into how the team brought Smarties cheeky squirrel to life
Read More
Still 1 1536x864
In The Press

The top 5 TV ads of early summer

The Thinkbox Academy will vote for the Thinkboxes Award winner from these five TV spots
Read More