Purchasing habits changed overnight but, as lockdown eases and shops start to reopen, what does this really mean for brands and retailers both online and instore?
In this month’s episode of The Experience Makers our host Gemma Milne is joined by Hugh Fletcher, Head of Thought Leadership at Wunderman Thompson Commerce, and Herb van der Raad, our very own Director of Strategy and Consulting, to discuss how companies can make it easier for consumers to purchase, whenever and wherever they need to.
Download the episode to hear exactly what Hugh & Herb had to say, but here’s a quick snapshot of their discussion to get you thinking...