Statistics reflect a steep increase in symptoms of anxiety or depression in 2020 and 2021. 65% of Americans ages 18 to 34 have had mental health concerns for themselves or for friends and family members since 2020 and the Substance Abuse and Mental Health Services Administration National Helpline reported a 27% increase in calls in 2020.
To meet the growing demand, pharmacies are adding new counseling and therapy services as part of their storefront offerings. Convenience giants including CVS, Walgreens, Rite Aid, and Walmart are introducing mental health services to their customers via virtual, app, and in-person appointments. Now, consumers can get their band aids, medications, and therapy sessions all in one place.